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Emerald Carpentry & Building Services Ltd

Builders. Emerald Carpentry & Building Services Ltd has been vetted and approved by TrustATrader. Covering Cambridge and all areas within 70 miles.

Membership number TT6043

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4.6 out of 5
39 reviews

  • Initial impression Initial impression: 4.82 out of 5.0
  • Punctuality Punctuality: 4.54 out of 5.0
  • Cleanliness Cleanliness: 4.59 out of 5.0
  • Quality Quality: 4.62 out of 5.0
  • Value Value: 4.49 out of 5.0
  • Overall opinion Overall opinion: 4.56 out of 5.0
  • 0 missed appointments in the past 6 months

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About Emerald Carpentry & Building Services Ltd, Cambridge, CB24 4RR

Emerald Carpentry & Building Services Ltd is a professional building firm with over 22 years experience. Based in Cambridgeshire, we cover Cambridge and all areas within 70 miles.

Whether for commercial or residential developments, we provide a friendly and reliable service that includes all aspects of design, planning, construction, carpentry, building repair and maintenance.

With extensive experience in the construction industry, our team of fully qualified tradesmen guarantees a high standard of workmanship. We work closely with our clients and where possible deliver cost savings through our network of contacts. We will be realistic with you about time frames, keeping you completely informed at all stages of the project.

We are completely committed to every project we undertake and all are properly managed to keep within budget and on schedule. We are punctual, reliable, tidy and the good relationships we build with customers means a high level of repeat business and recommendations. Customer satisfaction remains our priority and our reputation reflects this.

We carry out all aspects of general building, renovation and refurbishment.

Our services include:

  • Property maintenance, repair & refurbishment
  • All aspects of general building
  • Plumbing
  • Heating
  • Electrics
  • Carpentry
  • 1st & 2nd fix
  • Brickwork
  • Plastering
  • Bathroom refit & refurbishment
  • Kitchen refit & refurbishment
  • Painting & decorating
  • Tiling
  • Renovations
  • Extensions
  • Sash window restoration & fitting

We are competitively priced, professional and guarantee high quality end results. We offer free quotes and estimates and are happy to offer discount for Senior Citizens.

Please contact us today to discuss your requirements or for free friendly, professional and helpful advice. We look forward to hearing from you.

Please mention Trustatrader when calling. Thank you.

Location

Cambridge
Cambs
CB24 4RR

Insurance details

Provider AXA Insurance
Verified 14th February 2022

Emerald Carpentry & Building Services Ltd

Owned by Stephen Keogh
Limited company
Incorporated as from 8th December 2010
Verified on 2nd September 2015
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Associations

Reviews (39)

  • Average rating: 4.83 out of 5

    "Delighted with the results. We asked to turn our detached garage into a garden office with bi-fold doors. and underfloor heating Took a couple of months to complete due to delays from the company that provided the doors - so no fault of Emerald - but it was worth the wait."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 4 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    "Steve, his team and the people who he works with are fantastic. Steve has led a number of projects on our house since we moved in earlier in the year. He routinely finds pragmatic solutions to problems that others would reckon are impossible. Always straightforward and prompt, and great communications. We really trust him and will keep going back to him as long as he’ll have us!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    "Steve from Emerald Carpentry and Building Services did a fairly large garage conversion and associated work for us to accommodate someone who is recently disabled. He understood his brief and when changes were necessary from the original plan it was discussed with us. Unlike most British builders he is punctual with good communications and very cost competitive. In plain vernacular he is not a rip off merchant. I have been undertaking various building jobs in the UK and in Europe since 1984, and I will have no hesitation in engaging Emerlad Carpentry again for other jobs and will be delighted to recommend the company to others."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 2.5 out of 5

    "Emerald quoted to fit a door into a pre-fitted door lining, with the assumption that the lining was fitted correctly. We accepted this quote but how I wish we hadn't ! Quality was OK, but not as good as I've had before from other carpenters. The guy didn't have a nail gun with him, so could not fit the door stops. They added an extra £50 + VAT to the bill for unscrewing one leg of the door lining and inserting 3 packers (which I supplied as he didn't have any). Apparently their "standard charge for fitting a door lining or adjusting one" is this amount, which they had failed to mention when quoting or before making the adjustment. This extra work only took ten minutes. I have tried to negotiate with the company to agree a fair price for the extra work but they have rejected this. Instead they have advised a 10% penalty fee if I don't pay, and then a debt collection company! May I suggest that you ask for all costs and potential adders to be quoted beforehand."

    Trader reply: "We were pleased with the feedback you provided to our carpenter on completion of works that you were satisfied with the work and your remark that our quotation was highly competitive in comparison to the other quotes you had received. We are sorry you do not feel the price for the door frame adjustment and rebating is relative to the amount of work which was completed. The quotation you were provided clearly stated that should the new door frame you had installed by a previous carpenter need adjusting there would be a cost implication. Our carpenter identified immediately that the frame was unsuitable for the fire door you provided and explained it would require adjusting and rebating, he requested your approval to undertake the extra work which you granted. We always ensure our customers provide their confirmation before undertaking extra works. We feel the £50 charge for the frame adjustment and rebating was in line with the amount of work undertaken. Our carpenter needed to adjust the frame by 45mm and rebate the frame to take the fire strips to install the fire door correctly and safely. Emerald Carpentry and Building prides itself on providing quality work which we feel is reflected in our 5 star reviews."

    • Initial impression Initial impression: 4 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 2 out of 5.0
    • Quality Quality: 2 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
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