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  5. Sandhurst Plumbing and Maintenance Ltd

Sandhurst Plumbing and Maintenance Ltd

24 Hour Emergency Services. Sandhurst Plumbing and Maintenance Ltd has been vetted and approved by TrustATrader. Covering All of London

Membership number TT12216

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4.92 out of 5
311 reviews

  • Initial impression Initial impression: 4.94 out of 5.0
  • Punctuality Punctuality: 4.92 out of 5.0
  • Cleanliness Cleanliness: 4.95 out of 5.0
  • Quality Quality: 4.94 out of 5.0
  • Value Value: 4.85 out of 5.0
  • Overall opinion Overall opinion: 4.95 out of 5.0
  • 0 missed appointments in the past 6 months

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About Sandhurst Plumbing and Maintenance Ltd, London, SE1 0UE

Welcome to Sandhurst Plumbing and Maintenance Ltd

Sandhurst Plumbing & Maintenance Ltd is a plumbing and heating company and has been established for over 15 years, serving customers in the London area.

We are Gas Safe registered and members of CIPHE. We are UKAS accredited and hold full Public & Employer’s Liability insurance. All our engineers are fully qualified; drive company vans and wear company uniforms.

Our experienced plumbing team are capable and competent at many different types of plumbing jobs and carry out works to an extremely high standard. Our work carries a twelve month guarantee from the date the work is completed.

We specialise in all areas of plumbing and heating and take pride in every job we undertake. No matter how big or small a job is we promise to complete it to a high standard.

Our service specialises in the following:

  • All general plumbing
  • HIU install, service and repairs
  • Leak Detection
  • Showers, Baths etc
  • Drainage
  • Boiler services
  • Boiler repairs
  • Boiler breakdowns
  • Power flushing
  • Central heating maintenance
  • Central heating upgrades
  • Radiator installation
  • Unvented systems
  • Hot water cylinders
  • Safety certificates

If you are interested in any of our comprehensive services, please contact us for friendly, professional advice on all your plumbing and heating requirements.

For further information of the services we cover please feel free to visit our website

Thank you for your consideration, we look forward to hearing from you.

Please mention Trustatrader when calling.

Qualifications

  • Gas Safe Registration Certificate-176418
  • CHAS Certificate of Accreditation for Health & Safety
  • Member of the Institute of Plumbing & Heating Engineering - Register of Plumbers
  • City & Guilds Level 2 & 3 NVQ in Mechanical Engineering Services - Plumbing (Domestic) - Gas Option.
  • City & Guilds Level 2 & 3 Certificate in Plumbing Studies

Location

London
SE1 0UE

Photos & videos

Insurance details

Provider Eaton Gate
Verified 27th July 2023

Sandhurst Plumbing and Maintenance Ltd

Limited company
Incorporated as from 22nd June 2015
Verified on 16th August 2017
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Associations

Reviews (311)

  • Average rating: 4.67 out of 5

    "Plumber came repaired the leak behind the toilet, was very efficient, replaced the defective seal on the cistern, replaced all parts and made good area. He left the job immaculate. I would recommend him.."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 3 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 4.5 out of 5

    "Very happy with the people and the work and would recommend them to anyone who asked."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 4 out of 5.0
    • Cleanliness Cleanliness: 4 out of 5.0
    • Quality Quality: 4 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 2.33 out of 5

    "Short version: Sandhurst accepted a job, did not fulfill the agreement, and were unprofessional throughout. Details: I had one or more leaks somewhere in a buried drain pipe. I hired Sandhurst on the condition they commit to solving the problem from beginning to end, including uncovering, fixing, and rebuilding, ASAP. Across only two visits, they: - Communicated the wrong day for a visit, costing a day off. - Organised a visit by a crew to investigate and repair the pipe, who turned up without repair equipment. The repair crew was then not available for more than two weeks. - The camera crew did not record a video. The camera crew did not record a video! They had a single photo. That inspires no confidence whatsoever that a fix will work. - They then excluded rebuilding what they'd destroy. - And on top of that, they issued incorrect bills. In the end I had to ask another company. I would not recommend this trader."

    Trader reply: "Dear Nic. We appreciate you taking the time to share your experience, and we sincerely apologise for the inconvenience you faced. We strive to provide exceptional service, and we regret that we did not meet your expectations on this occasion. We take your feedback seriously and will be investigating the issues you've raised internally to ensure that similar situations do not occur in the future. Your comments will be used to improve our processes and the quality of service we provide. We understand the frustration this may have caused and would welcome the opportunity to discuss this matter further to see if there is anything we can do to make amends. Once again, we apologise for the disappointment you've faced, and we appreciate your patience and understanding. We remain committed to resolving this matter and restoring your trust in our services"

    • Initial impression Initial impression: 4 out of 5.0
    • Punctuality Punctuality: 1 out of 5.0
    • Cleanliness Cleanliness: 4 out of 5.0
    • Quality Quality: 2 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 2 out of 5.0
  • Average rating: 5.0 out of 5

    "Arrived earlier then expected at very short notice. Talked through the fix and fixes for other potential faults"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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