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Burns Heating

Heating Engineers & Gas Fitters. Burns Heating has been vetted and approved by TrustATrader. Covering Northampton and surrounding areas.

Membership number TT12995

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4.64 out of 5
36 reviews

  • Initial impression Initial impression: 4.72 out of 5.0
  • Punctuality Punctuality: 4.64 out of 5.0
  • Cleanliness Cleanliness: 4.69 out of 5.0
  • Quality Quality: 4.64 out of 5.0
  • Value Value: 4.56 out of 5.0
  • Overall opinion Overall opinion: 4.61 out of 5.0
  • 2 missed appointments in the past 6 months

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About Burns Heating, Northampton, NN3 9EE

Burns Heating is a trusted, professional firm of heating engineers with over 17 years' experience in central heating installation, servicing and repair.

When you are looking for a heating specialist it is essential that you find Gas Safe engineers who prioritise safety and high standards. We specialise in all types of central heating systems and plumbing work. All of our engineers hold recognised trade qualifications and are Gas Safe registered.

We are proud of our team of engineers and promote best practice in everything we do. To this end, we are members of the following professional body:

Gas Safe

We believe that every customer is entitled to a high quality, safe service from their heating engineers and we are happy to help with jobs of all sizes. From a minor boiler repair issue, to full central heating installation, we are on hand to help you to resolve your heating problems.

With over 17 years in the industry, we are able to provide solutions for most gas heating problems, including:

  • General Plumbing
  • Boiler Service
  • Boiler Repair
  • Boiler Installation
  • Boiler Breakdown
  • Power Flushing
  • Central Heating Maintenance
  • Central Heating Upgrade
  • Radiator Installation
  • Unvented Systems
  • Hot Water Cylinders
  • Safety Certificates
  • Landlord Certificates

If you are looking for reliable Gas Safe engineers, please do get in touch for a no-obligation quote.

Please mention Trustatrader.com Ltd when calling.

Location

Northampton
NN3 9EE

Insurance details

Provider Simply Business
Verified 22nd December 2022

Burns Heating

Owned by Damien Burns
Sole trader
Verified on 7th March 2018
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Reviews (36)

  • Average rating: 2.67 out of 5

    "Although the plumber attended for an emergency call out, the company have since failed to provide me with any official receipt to say we paid for the work, which put me in a difficult position with my finance department, or the official report to say what remedial work needed to take place. I would therefore not recommend using this company as they did not follow through with what they said they would provide."

    • Initial impression Initial impression: 3 out of 5.0
    • Punctuality Punctuality: 3 out of 5.0
    • Cleanliness Cleanliness: 3 out of 5.0
    • Quality Quality: 3 out of 5.0
    • Value Value: 3 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
  • Average rating: 1.83 out of 5

    "I do not recommend. Approx. 3 Oct - 17 Dec. Spent extra fixing issues that started after Trader visits! Loud vibrations a few weeks after the 1st job which never happened before. Was told it was unlikely to be related to their work and there would be no charge to fix if it was, implying there’d be a charge if it wasn’t. Got another engineer who fixed the vibrations, but advised to go back to Trader as the job wasn’t done properly. Spent most of November chasing Trader (they eventually stopped responding) and I went through complaints process to finally get a response. 2 missed appointments in this period, no explanation. After the 2nd Trader visit, the vibrations started again (clearly not coincidental), tundish was leaking onto the floor and the heating wasn’t working as expected. Wasn’t prepared to chase BH, especially if they’d make things worse again. Got someone else out to fix the issues, who mentioned I was overcharged by trader, looking at the parts used."

    • Initial impression Initial impression: 3 out of 5.0
    • Punctuality Punctuality: 1 out of 5.0
    • Cleanliness Cleanliness: 3 out of 5.0
    • Quality Quality: 2 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
  • Average rating: 2.67 out of 5

    "They installed a new boiler and insisted that l pay before issuing the warranty and a landlord certificate for the boiler.Despite phone calls emails and messages to them two and a half months later l still have not received the warranty or heard back from them I am very frustrated obviously once they have your money that’s all they care about and l would not recommend anyone else to use them"

    Trader reply: "Dear Jackie, We have sent all the documents over to you regarding the installation. We apologise for the delay."

    • Initial impression Initial impression: 3 out of 5.0
    • Punctuality Punctuality: 3 out of 5.0
    • Cleanliness Cleanliness: 3 out of 5.0
    • Quality Quality: 3 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 3 out of 5.0
  • Average rating: 5.0 out of 5

    "Used Burns Heating to fix a leaking pump in the loft. Turned up on time and tidied up after their work. It was a difficult job because of where the pump was placed but they fixed it and did an excellent job."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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