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L.C.A Plumbing & Heating

Heating Engineers & Gas Fitters. L.C.A Plumbing & Heating has been vetted and approved by TrustATrader. Covering Bedfordshire, Milton Keynes, Northampton

Membership number TT10263

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4.85 out of 5
709 reviews

  • Initial impression Initial impression: 4.88 out of 5.0
  • Punctuality Punctuality: 4.79 out of 5.0
  • Cleanliness Cleanliness: 4.89 out of 5.0
  • Quality Quality: 4.91 out of 5.0
  • Value Value: 4.73 out of 5.0
  • Overall opinion Overall opinion: 4.89 out of 5.0
  • 1 missed appointment in the past 6 months

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About L.C.A Plumbing & Heating, Northampton

L.C.A Plumbing & Heating are a trusted, professional company with over 10 years' experience in the trade.

We are based in Bedfordshire and cover all surrounding Bedfordshire and Milton Keynes areas.

We specialise in all types of central heating systems and plumbing work. All of our engineers hold recognised trade qualifications and are Gas Safe registered.

It is very important to us as a company that all of our customers receive the highest standard of work. So whether it's a small boiler issue or a full heating installation we are ready to assist.

We can deal with the following:

  • All General Plumbing
  • Bathrooms
  • Wet rooms
  • Disabled facilities
  • Boiler Services
  • Boiler Repairs
  • Boiler Installations
  • Boiler Breakdowns
  • Power Flushing
  • Central Heating Maintenance
  • Central Heating Upgrades
  • Radiator Installation
  • Unvented Systems
  • Hot Water Cylinders
  • Gas Cooker installations
  • Gas fires
  • Safety Certificates
  • Landlord Certificates

We offer free quotes and estimates.

Contact us today to discuss your requirements or for free friendly, helpful and professional advice. We look forward to hearing from you.

Please mention Trustatrader when calling. Thank you.

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LCA Maintenance Services Ltd T/A LCA Plumbing & Heating

Limited company
Incorporated as from 19th April 2016
Verified on 25th August 2016
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider Accelerant Insurance Europe SA
Verified 12th June 2024
Northampton

Qualifications

  • Gas Safe 585521

Reviews (709)

  • Average rating: 3.33 out of 5

    Review by

    on

    Stephanie Lee - Image 1 "It was on the way to a 5 star review, but it was just a bit of a shame at the end. To start off, the work itself was generally good, some gaps here and there, slightly unpolished finished. The lads were polite and gave a very good impression. However when the job was nearly completed I was told paint was not quoted, despite I made it quite clear I wanted paint as the original were tiles and I even mentioned I wanted it to be water proof. So instead of asking what I wanted, they just left it as bare plaster. To me, this was a lose lose situation. Even if it wasn't quoted, no one asked what the intention was for the walls and ceiling, and they just decided to leave the job as it is. Also found out during the process the boilers water pressure valve was broken, which they fixed, but had I not asked them about it, it may never have gotten fixed. Finally they delayed the start and completion date."

    Trader reply: "We’re sorry to hear there were aspects of the job that did not meet your full expectations. Regarding the painting, we understand the frustration and apologise for any miscommunication. Our quotations are based strictly on the specifications discussed and agreed upon, and unfortunately, painting was not included in the original scope. That said, we acknowledge that further clarification should have been provided, especially where expectations differed, and we will take this on board for future projects. As for the pressure valve, we’re glad it was identified and resolved, but we also appreciate your point that more proactive communication would have been helpful. Please be aware, Jaymie was aware of the issue and had the part on his van to fix for you, when he next visited. Finally, we regret the delays in scheduling and appreciate your patience. We value your feedback and will use it to help us improve the experience for all of our clients. Thank you"

    • Initial impression Initial impression: 4 out of 5.0
    • Punctuality Punctuality: 4 out of 5.0
    • Cleanliness Cleanliness: 4 out of 5.0
    • Quality Quality: 3 out of 5.0
    • Value Value: 2 out of 5.0
    • Overall opinion Overall opinion: 3 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Had a combination boiler and 3 new radiators fitted over two days. The original installer had rung in sick that day but Martin arrived on time to carry out the job, knowing I had no hot water and intermitent heating, as he had given me the quote the previous week. Martin carried out the job to a very high standard. He arrived on time, was polite, explained what he was doing when I asked and left my home clean and tidy. Thanks also to Daniel (MD) for assisting Martin on the first morning and to the guy who brought all the supplies into my home. Everyone was friendly, polite and respectful. I am very happy with the completed work and will certainly use L.C.A. again."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    Clinton - Image 1 "Initially attended for a suspected smell of gas to our boiler, excellent reaction time to investigate. No problem found, full and professional explanation was provided. An an annual service was also provided at the same visit. The overall cost and professional service has been an excellent experience. I would definitely recommend."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Lovely engineer, she went the extra mile and actually came out to visit me same day, saved my bacon because I was totally without heating or hot water, with no back up systems in place (my house doesn’t have a fireplace or an immersion heater). Fixed the problem in a jiffy, and explained everything as she did it. Very thankful! 5 stars."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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