HGS Roofing Services
Roofers & Roofing. HGS Roofing Services has been vetted and approved by TrustATrader. Covering St Albans and surrounding areas
Membership number TT20498
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Register GuaranteeAbout HGS Roofing Services, St. Albans, AL1 3DH
Based in St. Albans, HGS Roofing is a reliable family run roofing company with unrivalled expertise in the industry. Drawing on 30 years’ experience, working on both domestic and commercial properties learning a vast experience in the trade There are few problems we haven't come across before, and are proud of our reputation for customer satisfaction we pride ourself on a hassle free service we focus on providing all types of roofing repairs and maintenance giving each customer an outstanding quality service and the highest finish which is made to last.
Whether you are looking for a full re-roof or minor repairs and general maintenance we apply the same standards to all our work no matter how big or small the job. Most jobs we take before and after photos so you can see exactly what we are doing We believe that everyone should receive a great service that will protect their property for many years.
we offer a comprehensive range of services including:**
Roof repairs - insurance work - Domestic & Commercial - storm damage-leaking roofs
- New Roofs & Re-roofs
- Roof Repairs
- Chimney repairs
- Lead Work
- Lead Roofs
- Flat Roof repairs
- Felt Roofs
- Pitched Roof repairs
- Garage & Extension Roofs
- Guttering cleaning & repairs
- Slates
- replacing slipped tiles
- Repointing ridge tiles
- Moss Removal & Roof Cleaning
- EPDM/Rubber Roof repairs
- Fibreglass Roofing
Our experienced team are on hand to help with any queries that you may have. We are happy to help and offer free advice, non-obligatory quotes and estimates we operate a 14-day cooling off period in accordance with trading standards and all work is signed and agreed on a contract sheet before we start we also social distance and wear mask at all times
special discounts for NHS workers
If you would like to find out more about HGS Roofing and the broader range of services that we offer, please visit our website
Please mention Trustatrader when calling.
Location
St. Albans
Hertfordshire
AL1 3DH
Hertfordshire
AL1 3DH
Photos & videos
Insurance details
| Provider | Simply Business |
|---|---|
| Verified | 15th November 2023 |
HGS Roofing Services
- Identification checked
- Company address verified
- Customer references checked
- Agreed to TrustATrader's high standards
- Agreed to complaints procedure
Associations
Reviews (27)
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Average rating: 5.0 out of 5
Alice Cullen
19th March 2024
"Great job,really reliable. Definitely recommend him."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 5.0 out of 5
Tony
20th February 2024
"Prompt response, fixed all the issues around the chimney quickly and to high standard"
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 5.0 out of 5
Jon
17th June 2023
"Peter was very responsive and did a great job. He came round same day to make an issue with our roof safe and then was able to fit us in to do the job fully a few days later. The job was done very well and we would use him again."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 2.67 out of 5
John Fordham
2nd December 2022
"I had a very bad experience with HGS. HGS came out to fix a leak around my chimney that was causing my ceiling to be damp. Despite original reassurances that what he was doing would fix my issue, it did not. I had to get the trader back out a number of times (and it was difficult to get him to commit to dates to come back). The issue was never resolved, I still have a very damp ceiling and after the third time, he refused to come out again, saying that he'd done enough. I'm £450 out of pocket and now have to pay for the same job again with someone who can hopefully fix this issue. He did offer me a fraction of the cost back as a gesture of goodwill, but considering the small amount offered, I did not accept that offer. Expensive, poor quality of work and disappointing customer service - I would not recommend this business."
Trader reply: "Thank you for your feedback as it's very important to us. We value your comments as customer service is our priority. We completed your repair in December 2022. As discussed at the time your roof needed a lot of work but you decided to take a cheaper option and just have a repair done. We came back six times and offered you a 50% goodwill gesture. Unfortunately unless you address all the problems you will continue to have problems. Kind Regards HGS Roofing Services"
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 4 out of 5.0
- Cleanliness Cleanliness: 4 out of 5.0
- Quality Quality: 1 out of 5.0
- Value Value: 1 out of 5.0
- Overall opinion Overall opinion: 1 out of 5.0
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