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Dual Fix

Domestic Appliance Repairs in London. Covering London, Greater London, St. Albans, Watford, Luton, Dunstable, Hemel Hempstead. Please note that the company do not deal with fridge freezer repairs at the current time.

Membership number TT5696

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4.95 out of 5
79 reviews

  • Initial impression Initial impression: 4.9 out of 5.0
  • Punctuality Punctuality: 5.0 out of 5.0
  • Cleanliness Cleanliness: 4.95 out of 5.0
  • Quality Quality: 4.96 out of 5.0
  • Value Value: 4.9 out of 5.0
  • Overall opinion Overall opinion: 4.97 out of 5.0
  • 0 missed appointments in the past 6 months

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About Dual Fix - Domestic Appliance Repairs in London

Please note that the company do not deal with fridge freezers repairs.

Dual Fix is a home appliances repair company which provides quick, reliable and professional service at a very good value.

As a family run company we aim to provide the best possible on-site repairs, servicing and installations.

All of our engineers are Gas Safe Registered and Part P qualified, regularly updated and experts in their fields.

We offer one hour time slot and same day appointments in most cases. All prices include VAT.

We give our customers competitive rates, seven days a week and no extra charge for weekend visits.

Areas covered: London, Greater London, St. Albans, Watford, Luton, Dunstable, Hemel Hempstead.

We are glad to announce that alongside our electrical appliance repairs we offer and gas appliance breakdowns, installations, servicing and maintenance. This includes combi and condensing boilers, fires, cookers, ovens, hobs, landlord certificates etc. In addition to the lower cost, we will make a complimentary discount for our regular customers and arrange a convenient keys pick- up and drop-off at your office if you are Managing Agent or Housing Association. We do this in our desire to deliver better service to you, our valued customers.

For more information about pricing and T&C please visit us at www.dualfix.co.uk, or just give us a ring.

All gas and electrical work undertaken including:
Appliance repairs:

  • Washing machines
  • Dishwashers
  • Tumble driers (electric)
  • Electric cookers/Hobs
  • Electric ovens
  • Gas cookers/Hobs
  • Gas ovens
  • Boiler repair
  • Boiler installation
  • Boiler replacement
  • Installation and testing of domestic appliances
  • Gas boiler servicing, replacements and installations
  • Landlord Gas Safety Certificates
  • Annual servicing
  • Gas fire servicing
  • Central heating breakdowns

Qualifications

  • EAL Certified
  • Gas Safe Register

Insurance details

Provider RSA Insurance
Verified 23rd March 2021

Dual Fix

Sole trader
Verified on 2nd April 2013
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Reviews (79)

  • Average rating: 5.0 out of 5

    "Luke has done a great job and gave very good advice on maintenance of appliances. Excellent and very professional service."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    "Everything about the service from Dual Fix was ideal. The fitter was friendly and carefully explained exactly where the (multiple) problems lay, what the alternatives were in order to solve them, what costs would be involved, and proceeded to carry out the work with care and attention to detail. I cannot recommend the firm highly enough."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    "I have used Dual Fix on previous occasions so know how reliable and efficient they are. This time we needed the springs replacing on a dishwasher door and and, even though it was not easy to get access to the machine, the job was done well and quickly. The technician Luke was on time (actually early) and did a great job, and the repair cost was very reasonable. I would highly recommend Dual Fix and was delighted to find out that they also service gas boilers, so will be booking with them."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    "I’ve called on Dual Fix twice. Service engineer Luke came on both occasions and was knowledgable, professional and careful. He replaced the fan on my oven last year. On this call-out he wasn’t able to resolve an electrical fault on my AEG washer/dryer because AEG don’t make the part available to anyone but their own engineers. Today I learned that the law is being changed soon to prevent that practice by manufacturers. It’s too late for this job, but it would have been half the cost that AEG will charge, and I’ll certainly be going back to Dual Fix for any future issues with appliances."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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