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AM Roofing

24 Hour Emergency Services in Hertford , SG13 7FZ. Covering Hertford, Ware, Stevenage, Hoddesdon, Broxbourne, Cheshunt, Enfield and North London areas.

Membership number TT6716

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4.71 out of 5
34 reviews

  • Initial impression Initial impression: 4.56 out of 5.0
  • Punctuality Punctuality: 4.74 out of 5.0
  • Cleanliness Cleanliness: 4.74 out of 5.0
  • Quality Quality: 4.79 out of 5.0
  • Value Value: 4.62 out of 5.0
  • Overall opinion Overall opinion: 4.79 out of 5.0
  • 0 missed appointments in the past 6 months

About AM Roofing - 24 Hour Emergency Services in Hertford , SG13 7FZ

Welcome to AM Roofing.

We are a well established roofing company who have been offering a friendly experienced service to our customers for over 12 years, and have developed a solid reputation for being professional and proficient at what we do. Most of our roofers and employees have been working in the roofing trade for over 20 years.

Our experience, expertise and efficient approach have ensured that we have become an established and trusted name with a reputation for courteous, professional service. Our team of professional roofers understand that customer satisfaction is the key to the success of any firm and that's why we work hard to ensure that our customers receive a quality of service that continues to build our reputation.

We undertake all roofing work from tiling and slating to general roofing maintenance and repairs, with no job being considered as too big or too small. We guarantee a high standard of workmanship every time, with outstanding customer care.

We are happy to work on the following:

  • New roofs & re-roofs
  • Roof repairs
  • Chimney work
  • Lead work
  • Fascias, soffits & guttering
  • Flat roofs
  • Felt roofs
  • Lead roofs
  • GRP & Liquid Rubber systems
  • Pitched roofs
  • Slating
  • Tiling
  • Emergency call-out service available

We offer free advice, non obligatory quotes and estimates.

Please contact us today to discuss your requirements or for free professional, friendly and helpful advice. We look forward to hearing from you.

Please mention Trustatrader when calling. Thank you.

Location

Hertford
Herts
SG13 7FZ

Insurance details

Provider Nelson
Verified 13th May 2019

AM Roofing

Owned by Alan Murphy
Sole trader
Verified on 11th April 2014
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Associations

Reviews (34)

  • Average rating: 5.0 out of 5

    "We had a minor leak from our roof, and also needed some maintenance work carrying out (hip and ridge tiles needed re-pointing, a few cracked tiles and caps fitting to chimneys). Alan came around to look at the job promptly. He came across as knowledgeable and was helpful and informative, and easy to talk to. He gave a reasonable quote - I perhaps could have found cheaper but also wanted to make sure I got a decent job done and he had good reviews here. Although there was a little bit of a delay in finalizing the day that the work could be completed, once the day was booked in, he arrived on time and got the job done promptly. He clearly showed me what he was going to do and I checked the work after. I was very happy with what they had done and would definitely use again - in fact I am planning to get him out for another minor piece of work. Fingers crossed the repair work has fully stopped the leak - time will tell - but they seem to have done a thorough job."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 1.67 out of 5

    "A really disappointing experience. Three visits over 14 months and the roof still leaks as much as ever. Clearly the guarantee means nothing as does their claim to being focussed on customer satisfaction."

    Trader reply: "After visiting the site for the first time the customer showed us an old conservatory to the rear of the property. There was a leak in the small metal gutter between the house and conservatory. The access was very limited and awkward and my initial advice was that it would probably be better to remove the glass panels and replace or re-line the gutter. The customer told us that the original manufacturers had given him an idea of the cost of such a job but he was not prepared to spend that sort of money and wanted a cheaper option which I was quite surprised given such a valuable house in excess of £2000,000. We carried out a very awkward repair using liquid plastic and this seemed to solve the problem. After a few weeks the customer contacted us telling us it was still leaking. When returning we found that water was sitting in the gutter and not running away as there wasn’t any fall. We explained that it was getting in under the glass but he just wanted it patched up. After another 3 visits away from my busy schedule i informed him there was nothing else I could do and maybe he should get the job done properly. I’m quite disappointed with the reaction we got given the minimal cost of the initial job and the lengths we went to solve this issue."

    • Initial impression Initial impression: 3 out of 5.0
    • Punctuality Punctuality: 2 out of 5.0
    • Cleanliness Cleanliness: 2 out of 5.0
    • Quality Quality: 1 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
  • Average rating: 4.83 out of 5

    "Very helpful and completed the job on the day he came to view the problem, there and then. Reasonable price too esp given it was Sunday."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 4 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    "The work undertaken looks fantastic and Alan was brilliant to deal with all the way through the work. Alan started and finished the work as planned and helped to provide guidance and advice on an existing issue before he even started on site. Overall a fantastic service, thoroughly recommend and will be our future choice for planned future works."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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