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1st Homes Ltd

Double Glazing in Colchester, CO1 1DX. Covering all Essex and Suffolk areas.

Membership number TT11538

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4.63 out of 5
65 reviews

  • Initial impression Initial impression: 4.69 out of 5.0
  • Punctuality Punctuality: 4.6 out of 5.0
  • Cleanliness Cleanliness: 4.57 out of 5.0
  • Quality Quality: 4.75 out of 5.0
  • Value Value: 4.51 out of 5.0
  • Overall opinion Overall opinion: 4.65 out of 5.0
  • 0 missed appointments in the past 6 months

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About 1st Homes Ltd - Double Glazing in Colchester, CO1 1DX

1st Homes Ltd is a specialist energy efficient home improvement company. In an ever increasing world of technology our passion is to bring the best service and the products together and deliver them to you.

We use a variety of superior products to design and install the most cost effective and energy efficient home improvements products possible.

1st Homes Ltd are at the forefront when it comes to providing these superior products to the domestic market.

We can offer the following products and services:

  • Triple Glazing
  • Double Glazing
  • Casement Windows
  • Flush Sash windows
  • Sliding Sash Windows
  • Bay windows
  • Tilt & Turn Windows
  • Conservatories
  • New Build conservatories
  • Conservatory Refurbishment
  • Glass Roofs
  • Tiled conservatory solid roofs
  • Doors & Door Installation
  • Bi-fold Doors
  • French Doors
  • Patio Doors
  • Composite Doors
  • Upvc Doors & Solid Doors

The company’s management team have many decades experience within the renewable energy and home improvement sectors. It is this unrivalled knowledge that inspired the foundation of 1st Homes Ltd to evolve into the one-stop energy efficient home improvement experts that we are today.

At 1st Homes we believe that our unrivalled years of experience combined with the most up to date technology and the finest products available in the market place today, coupled with our expert installation service, that there really is no need to look any further.

We offer free quotes and advice.

Contact us today to discuss your requirements and visit our website for more information on how we can help. We look forward to hearing from you.

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Qualifications

  • Lifetime Membership - IWA.BIZ Independent Warranty

Location

Colchester
Essex
CO1 1DX

Insurance details

Provider Royal & Sun Alliance
Verified 6th November 2020

1st Homes Ltd

Owned by Sean Rider
Limited company
Verified on 11th May 2017
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Reviews (65)

  • Average rating: 5.0 out of 5

    Trader reply: "Brilliant! Thank you for giving full-marks Mr Vincent - we are proud of the installation completed at your property, and hope you enjoy the results."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 4.5 out of 5

    Trader reply: "Along with the rest of the construction industry we are struggling a little with puntuality at the moment, however we hope that this does not mar your enjoyment of your new doors. Having seen the photos the new opening and updated doors look great. Thank you for the review."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 4 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 4 out of 5.0
    • Overall opinion Overall opinion: 4 out of 5.0
  • Average rating: 5.0 out of 5

    "1st Homes replaced my Conservatory Roof to a Solid Conservatory Roof. They were professional at all times. The Installers Dan and Luke are a credit to the company."

    Trader reply: "Thank you for taking the time to review us and give a great score. Your new roof looks great. Please be assured that your comments have been passed on to the installers (and mentioned in dispatches to the MD!)."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 3.0 out of 5

    "I recently had a conservatory roof replacement by this company. They programmed the work when a night storm was forecast. I had hoped that the roof would be in situ before this event but this was not the case and the tarpaulin that was supposed to protect the site was blown away from where it was fixed to the property. The protective floor covering did not prevent rain water leaking under which we had to mop up. A poorer quality laminate would have been ruined. I sent 1st Homes photos the next day but they failed to respond. They have returned twice to rectify leaking gutters. I had an issue with this water leaking into the build up timber section but they have dismissed this as irrelevant and just referred me to their 10yr guarantee. In response to a previous review 1st homes have stated that I was thrilled/pleased with the final result, that the only issue was a delay due to rain and that I recommended them to a friend which is not true. There has been a few other building issues. I would not recommend this company."

    Trader reply: "Thank you for your feedback; we do take note of all feedback for future consideration. Your comments that 1st Homes did not live up to our reputation have been noted and discussed. It would be helpful for us to have specifics on this as we consider this to be quite a serious criticism and are at a loss to understand where we have fallen down on your project, when looking at the history. Apart from the delay caused by rain, do not know where the customer service has failed. If you would like to email the office with your comments we can look into this more thoroughly."

    • Initial impression Initial impression: 4 out of 5.0
    • Punctuality Punctuality: 3 out of 5.0
    • Cleanliness Cleanliness: 3 out of 5.0
    • Quality Quality: 3 out of 5.0
    • Value Value: 3 out of 5.0
    • Overall opinion Overall opinion: 2 out of 5.0
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