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Russell Heating Ltd

Air Source Heating Specialists. Russell Heating Ltd has been vetted and approved by TrustATrader. Covering Shefford, Hitchin, Biggleswade, Stevenage, Letchworth, Baldock, St Albans, Harpenden, Clophill and Cambridge

Membership number TT9413

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4.98 out of 5
114 reviews

  • Initial impression Initial impression: 4.98 out of 5.0
  • Punctuality Punctuality: 4.96 out of 5.0
  • Cleanliness Cleanliness: 4.98 out of 5.0
  • Quality Quality: 4.99 out of 5.0
  • Value Value: 4.99 out of 5.0
  • Overall opinion Overall opinion: 5.0 out of 5.0
  • 0 missed appointments in the past 6 months

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About Russell Heating Ltd, Shefford

Russell Heating Ltd — Mitsubishi Ecodan Business Partner and Grant G1 Approved air source heat pump installer, based in Shefford and covering Bedfordshire, Hertfordshire & Cambridgeshire.
Over 500 verified reviews across Checkatrade, TrustATrader, Google and Trustpilot.

If you're looking for a trusted, experienced heat pump installer near you, Russell Heating Ltd is your local specialist. With more than 20 years' hands-on experience, our qualified team of renewable heating engineers designs, installs, services and repairs air source heat pumps for homes and businesses across Bedfordshire, Hertfordshire and Cambridgeshire. We focus on practical, energy-smart solutions with advice tailored to your property, your needs and your budget — so you know exactly what you're getting and why.
Government grants available — you could save up to £7,500 off the cost of your air source heat pump installation through the Boiler Upgrade Scheme (BUS). We handle the full heat pump grant application on your behalf, and all heat pump installations qualify for 0% VAT. The scheme is open until 2028.

An air source heat pump extracts natural warmth from outside air and transfers it into your home, even when temperatures drop below zero. It can power underfloor heating, radiators, hot water cylinders and warm air convectors — providing heating and hot water from a single, low-carbon system. While it requires electricity to run, a correctly designed heat pump system typically produces three to four units of heat for every unit of electricity used, significantly reducing your energy bills and carbon footprint compared to a traditional gas or oil boiler.

Our air source heat pump services include:

Air source heat pump installation — new builds, retrofits, extensions and boiler replacements
Heat pump servicing — all makes and models, annual maintenance plans
Heat pump repair and fault diagnosis — compressor, PCB, flow switch and refrigerant issues
Heat loss calculation and full system design
Hybrid heating systems — heat pump combined with an existing gas or oil boiler
Underfloor heating installation and radiator upgrades sized for heat pump flow temperatures
Unvented hot water cylinder installation and replacement
Replace gas boiler with heat pump — full changeover service
Replace oil boiler with heat pump — including oil tank decommissioning
Commercial heat pump installation — schools, care homes, offices and industrial premises
Boiler Upgrade Scheme grant applications — handled on your behalf

Every installation starts with a full property survey and heat loss calculation, so your heat pump is correctly sized and specified — not guessed at. We design systems to run at the lowest possible flow temperatures, maximising efficiency and keeping your running costs down. We handle everything from initial consultation through to commissioning, system handover and aftercare.

Why choose Russell Heating?

✔ Over 500 verified customer reviews ✔ 20+ years' trade experience across heating, plumbing and HVAC ✔ Mitsubishi Ecodan Business Partner — factory-trained engineers ✔ Grant G1 Approved air source heat pump installer ✔ Vaillant Advance Installer ✔ We handle your BUS grant application — up to £7,500 off ✔ Full bespoke system design, not a one-size-fits-all approach ✔ Qualified team of engineers — capacity for projects of any size ✔ BS7593-compliant system water testing on every service ✔ Domestic and commercial across Bedfordshire, Hertfordshire and Cambridgeshire ✔ Emergency callout available ✔ All work fully insured and guaranteed

Whether you need a heat pump installer in Bedford, a heat pump service in Hitchin, a heat pump repair in Cambridge or a full air source heat pump installation in Stevenage, Letchworth, Biggleswade, St Albans or Royston — Russell Heating Ltd covers all three counties and surrounding areas.

We're qualified, insured and accredited to carry out all works associated with air source heat pumps and heating systems. Our accreditations and memberships include:

Mitsubishi Ecodan Approved Business Partner
Grant G1 Approved Installer (air source heat pumps)
Vaillant Advanced Mastertech & ATAG Partner
Gas Safe Registered (513930)
OFTEC Registered
F-Gas Certified
Worcester Bosch Registered Installer
CIPHE Member (43688)
CITB Registered
Chartered Institute of Building (CIOB) — Site Management Level 4
BPEC Qualified
LOGIC Registered

We cover Bedford, Biggleswade, Hitchin, Stevenage, Letchworth, Cambridge, St Albans, Royston, Baldock, Sandy, Ampthill, Flitwick and all surrounding areas across Bedfordshire, Hertfordshire and Cambridgeshire.

To discuss your air source heat pump installation, servicing or repair, please contact us on 0800 999 1102 or 07737 700508.

You can also visit our website at russellheating.co.uk or call Russell Heating Ltd for a free, no-obligation consultation.

Please mention TrustATrader when you get in touch.

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Russell Heating Ltd

Limited company
Incorporated as from 25th January 2010
Verified on 25th April 2016
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider Simply Business Insurance
Verified 29th June 2026
Shefford
Bedfordshire

Qualifications

  • Chartered Institute of Building - Site Management Level 4
  • Member of the Chartered Institute of Plumbing and Heating
  • Vaillant Registered
  • LOGIC Registered
  • CITB Registered
  • Worcester Bosch Registered
  • Gas Safe Registered

Reviews (114)

  • Average rating: 4.83 out of 5

    Review by

    on

    "Alecs is incredibly reliable and professional in all the work he has ever undertaken for me. He always explains exactly what he is doing, in layman’s terms so I am not baffled, and leaves the place spotless when he leaves. He is kind and personable too, and I always get the feeling I am in good hands. This is not the first job Alecs has worked on for me, and I wouldn’t go to anyone else. I therefore highly recommend him to anyone looking for a decent professional."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 4 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "I have been calling Russell Heating for over 10 years for plumbing, electrical and boiler needs. 100% trust this company to do the job right. My water pump decided to quit, phoned Russell Heating & team told me which type of replacement pump to order ( the pump arrived next day) and the engineer team arrived within 24 hours to install the new pump. The engineer team were friendly and quick to trouble shoot on the job. Thanks so much guys!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Alex responded promptly to my oil boiler service inquiry, scheduled a convenient appointment, and conducted himself with professionalism. He and Kev arrived on time, maintained a tidy workspace, and provided a comprehensive digital record of the work performed. Both were friendly, thorough, and demonstrated a high standard of professionalism throughout the service."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    Judith Blackman - Image 1 "I contacted Alex and he was able to fit me in very quickly. I needed my boiler serviced and a new kitchen tap fitted. They were very thorough, did a really great job and I was very pleased with their work. I would definitely recommend Russell Heating for any gas or plumbing needs."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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