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KC Contracts (Sussex) Ltd

Heating Engineers & Gas Fitters in Brighton, BN1 9ED. Covering Brighton and Hove and all areas within 20 miles.

Membership number TT3805

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4.81 out of 5
81 reviews

  • Initial impression Initial impression: 4.86 out of 5.0
  • Punctuality Punctuality: 4.78 out of 5.0
  • Cleanliness Cleanliness: 4.81 out of 5.0
  • Quality Quality: 4.81 out of 5.0
  • Value Value: 4.75 out of 5.0
  • Overall opinion Overall opinion: 4.83 out of 5.0
  • 0 missed appointments in the past 6 months

About KC Contracts (Sussex) Ltd - Heating Engineers & Gas Fitters in Brighton, BN1 9ED

KC Contracts is a family run business providing customers with plumbing & heating services throughout Brighton and Hove and all areas within 20 miles.

We offer a comprehensive range of plumbing and heating services to our customers, both domestic and commercial, including a 24/7 service through our cover scheme.

Our engineers are fully qualified and Gas Safe registered to ensure that you receive a safe and quality service. As a family run company, you can be sure of receiving a professional yet personal and caring service.

No plumbing or heating job is too big or too small.

Please mention Trustatrader when you call. Thank you.

Qualifications

  • Gas Safe Registered - Number 530935

Location

Brighton
East Sussex
BN1 9ED

Insurance details

Provider HSB Engineering Insurance ltd
Verified 5th February 2019

KC Contracts (Sussex) Ltd

Owned by Jake Kemp
Limited company
Verified on 9th November 2011
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Reviews (81)

  • Average rating: 5.0 out of 5

    "Really great job, punctual, communicative and extremely competent, Jon was brilliant all round!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    "We had John from KC Contracts come to do some minor repairs first at my parents (leaking washing machine connection) then at ours (stuck radiator valves and another leaking washing machine) and we were both times extremely pleased with his work and his friendly, hard working attitude. He carried out the work quickly and effectively, tidied and cleaned up and has been a pleasure to have around."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 1.5 out of 5

    "I elected KC contracts because of their good reviews. They estimated a week of work and turned up being 5weeks work + 1w delay for our full bathroom refurbishment. Trader gave us a good first impression, thinking he would be our builder, he never explained it would not be him doing the work. Once works started we met up to 13 different people coming to our flat, there were no director on the project, no one had an idea about how the design it was or what they were being sent for. We met at least 3 builders were desperate to quit the company because of their mess, having to repair the disastrous works some others members from KC had done because of their poor experience. The worse moment arrived when they made collapse the room floor!!!! All of a sudden it was all gone! You can imagine my downstairs neighbour reaction to this catastrophe. Having to chase them for 5w gave me the more stressful time I would have never expected."

    Trader reply: "KC Contracts will always accept responsibility for installations & issues arising from them. However, we also have a right to respond to factually incorrect reviews. 1. Essential electrical work was added by customer too late in the project. 2. Location of the shower valve was changed. These issues meant we had to redo works (re-position the valve, re-board, re-plaster, re-pipe) and our original contractor walked off the job. Existing water damage caused the floor to inevitable fall in. The neighbour below, obviously not happy, but also unhelpful with her demanding attitude towards all. We do not think that your review is totally justified either factually or in tone. No mention of the finished shower room or reasoning as to delay in finishing. Your review is there for all to see but the rationale behind it has been overlooked. Feel free to post the photos of the finished bathroom & pay the outstanding balance."

    • Initial impression Initial impression: 4 out of 5.0
    • Punctuality Punctuality: 1 out of 5.0
    • Cleanliness Cleanliness: 1 out of 5.0
    • Quality Quality: 1 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
  • Average rating: 5.0 out of 5

    "Having used the company for over 30 years, I have always found Colin and his team efficient reliable and friendly. Colin is great at finding a solution to anything that might have to be accustomised on the job. I would recommend their prompt and professional service."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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