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Home Heat UK Ltd

Plumbers in Chelmsford. Covering Essex, Suffolk & London

Membership number TT8511

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4.9 out of 5
80 reviews

  • Initial impression Initial impression: 4.94 out of 5.0
  • Punctuality Punctuality: 4.89 out of 5.0
  • Cleanliness Cleanliness: 4.94 out of 5.0
  • Quality Quality: 4.89 out of 5.0
  • Value Value: 4.86 out of 5.0
  • Overall opinion Overall opinion: 4.91 out of 5.0
  • 0 missed appointments in the past 6 months

About Home Heat UK Ltd - Plumbers in Chelmsford

We are a trusted and reliable family business who take pride in our reputation for providing our customers with a high quality service. At Home Heat our ethos is simple; keep our customers happy, offer the most competitive prices, and ensure there is always someone on hand to answer any call 24/7.

Booking an appointment with Home Heat is so easy. Simply call our helpline to speak to one of our friendly Central Heating advisors and we will take down all the details and arrange for one of our engineers to come out to you. If an emergency calls, this can be arranged on the same day. We also have 5 local installation teams to ensure a fast turnaround of of installation work.

We can undertake all your plumbing and heating work and as we are Gas Safe registered our service provides the safest solutions and the highest quality standard of work. We consider no job as too big or too small.

Our service specialises in the following:

  • All general plumbing
  • Boiler services
  • Boiler repairs
  • Boiler breakdowns
  • Power flushing
  • Central heating maintenance
  • Central heating upgrades
  • Radiator installation
  • Unvented systems
  • Hot water cylinders
  • Safety certificates
  • Leaks
  • Taps & traps
  • Overflows
  • Burst pipes
  • Showers
  • Pumps
  • Toilets
  • Waste Disposals Units
  • 24/7 Emergency call-out

For when emergencies do arise, our heating and boiler specialists are available around the clock, and if you call Home Heat on our 24-hour emergency line we will be able to dispatch a professional out to your door immediately. So whether you need a plumber to fix an urgent problem, or simply to carry out routine maintenance and repairs on your system, call Home Heat to ensure the highest quality of service.

We offer free quotes and estimates.

Contact us today to discuss your requirements or for free friendly, professional and helpful advice. We look forward to hearing from you.

Please mention Trustatrader when calling. Thank you.

Qualifications

  • Gas Safe 550060

Insurance details

Provider Axa
Verified 12th April 2019

Home Heat UK Ltd

Owned by Steven Dean
Limited company
Verified on 21st August 2015
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Reviews (80)

  • Average rating: 1.83 out of 5

    "Had to get them back three times to get work done after initial pipe leak was still leaking after four days. Had to take them to Small Claims Court and later issue a County Court Judgement against them to get money back. This Company is based in Essex but subcontracts to plumbers in Sussex."

    • Initial impression Initial impression: 2 out of 5.0
    • Punctuality Punctuality: 3 out of 5.0
    • Cleanliness Cleanliness: 3 out of 5.0
    • Quality Quality: 1 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
  • Average rating: 2.5 out of 5

    "Hot water failed and we phoned for assistance. Told £139 for call out and 1 hour work. This was accepted. Engineer turned out, various tests and diagnosed it was the heat exchanger. Left premises.... nothing heard for 2 hours! Phoned mobile was told they would phone engineer and get back to me... On checking my bank account I notice the company had taken £170 from my account. I asked why. Was told VAT needed to be added... This was not stated. At no time did they have authorisation to take £170. They returned call saying engineer would get a price for heat exchanger Monday. They confirm they would phone Monday Morning... I never got that Call. Called another company... On attendance, issue found, a simple heat sensor, taking 5 mins to replace, the engineer leaving 10 mins after arrival.... He said, heat sensor should have been the first check when the boiler does not fire up! So for £170 I got nothing, no repair, just a visit with a miss diagnosis of a simple fault."

    • Initial impression Initial impression: 3 out of 5.0
    • Punctuality Punctuality: 4 out of 5.0
    • Cleanliness Cleanliness: 4 out of 5.0
    • Quality Quality: 1 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 2 out of 5.0
  • Average rating: 4.83 out of 5

    "We were very impressed with the service we received. The visit about the work was very professionally and we discussed our options. We received our quote and decided that this was the company for us. The work was completed in the time frame and our heating engineer even cleaned the bathroom afterwards. When he needed to go upstairs he even wore shoe protectors as not to mark the carpet. There was no hidden extras and we will even get a phone call next year to remind us our boiler needs a service."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 4 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    "Excellent engineer who was able to identify the fault very quickly and provide reassuring news in terms of fix. Please do not share customer details on social media or any other platform"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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