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Best Rates Removals Ltd

Removals. Best Rates Removals Ltd has been vetted and approved by TrustATrader. Covering Nationwide

Membership number TT9558

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4.88 out of 5
263 reviews

  • Initial impression Initial impression: 4.86 out of 5.0
  • Punctuality Punctuality: 4.86 out of 5.0
  • Cleanliness Cleanliness: 4.92 out of 5.0
  • Quality Quality: 4.92 out of 5.0
  • Value Value: 4.83 out of 5.0
  • Overall opinion Overall opinion: 4.91 out of 5.0
  • 0 missed appointments in the past 6 months

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About Best Rates Removals Ltd, London, W5 4NA

Welcome to Best Rates Removals Ltd

Best Rates Removals is a London based removal company that provides local removals, long distance removals, office removals and in-house moves at the very best rates.

We have many years of experience moving people around the UK and we know how to deal with the challenge of your move. Anywhere in England, Wales, Scotland, or within the M25, our staff is dedicated to helping you in every step of your local or long distance relocation with professionalism and a positive attitude. Our highly trained staff can assist you with the packing/unpacking and your belongings will be treated with care and respect.

To make your move easier we offer quality boxes and packing supplies and deliver them to your door. As a professional removal company we keep our vans clean, daily maintained and equipped with Satellite Navigation, trolleys, straps, tools and removal blankets. Our movers are able to help you with the dismantling of your furniture if necessary and then help you assemble it again.

OUR SERVICES

As one of the most reliable removal companies in London, we offer a diverse range of services that meets a variety of needs. Our complete list of services include:

  • Home Removals
  • Office Removals
  • Long Distance Removals
  • EU Moves
  • Packing and Unpacking
  • Assembling and Disassembling
  • Storage
  • Clearance

Why Choose Us?

Over the years, we have come to be a name that many London residents trust with their relocation needs. Some of the reasons why clients keep choosing us include:

  • We are Fully Insured and Licensed
  • Free Estimates
  • Move 24 hours and 7 Days A Week
  • Flat Rates, No Surprises
  • Same-Day Service Available
  • Emergency Moving Services
  • Night/Weekend/Holiday Moves
  • Courteous and Efficient Packing & Moving Crews
  • Packing / Unpacking Offer
  • Assembling/ Disassembling Offered
  • Competitive Pricing
  • Clean and safe storage
  • On-Site Estimates Available

Please contact us today to discuss your requirements or for free friendly, professional and helpful advice.

Please visit our website

We look forward to hearing from you. Please mention Trustatrader when calling.

Thank you.

Qualifications

  • AIM - Alliance of Independent Movers

Location

London
W5 4NA

Insurance details

Provider Aviva Insurance
Verified 2nd August 2023

Best Rates Removals Ltd

Owned by Simon Georgiev
Limited company
Incorporated as from 4th April 2011
Verified on 18th March 2016
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Associations

Reviews (263)

  • Average rating: 5.0 out of 5

    "It was easy to book the service and the team that arrived was very professional and friendly. I ordered some boxes and they were delivered to me prior to the move. The removal men loaded the boxes and the furniture neatly into the van and everything was handled with care. They also helped me to dispose of some old furniture that I didnt need in my new property."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 1.0 out of 5

    "The movers arrived 20 minutes late with no communication prior to their arrival. They had breaks in between and were pretty slow at completing the work, which resulted in a lot of hours spent moving. Two of my 2-month-old leather electric recliner sofas were damaged in the process. I was told this had been the case prior to the work being carried out. I wasn’t able to communicate with them very well, which didn’t help the situation. I called the office, but I did not get an appropriate response, concentrating mainly on the finishing time rather than my damaged property. I tried to obtain the gentleman’s name (on the phone), but I was told "that doesn't matter." Although they were the cheapest of all, I am not satisfied with their service as it was not done professionally, as advertised. Both the movers and the call handler did not manage this in an appropriate manner."

    • Initial impression Initial impression: 1 out of 5.0
    • Punctuality Punctuality: 1 out of 5.0
    • Cleanliness Cleanliness: 1 out of 5.0
    • Quality Quality: 1 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
  • Average rating: 1.33 out of 5

    "This company took advantage of me when I asked to move their team arrival hour (from 9am to 10am) in order for THEM to park on the street and not get fined for contravention. I wanted to help them and I got charged more money under the excuse of changing arrival hour. I had paid the deposit so I had no choice. Really dislike people who do such things."

    Trader reply: "Dear Richard, Thank you for your feedback as it's very important to us. We value your comments as customer service is our priority. You have called us the day before the move requesting to change the start time from 9am to 10am due to parking restrictions. We weren't able to come at 10am but we managed to reschedule it to 11am.We had to rearrange our schedule for the day in order to complete your move and we did that successfully with no damages or any other issues. I would like to point out that changing the original start time (9am) did not help us at all and if you received a ticket that would have been your responsibility ( as explained over the phone and in our T&Cs ) Because of this change of time and us trying to help you now you have left us a negative review on multiple platforms. We have provided you with a very competitive quote of £180.00 and the extra amount was £30.00. We were very disappointed to see this review. Wishing you all the best. Best Rates Removal Team"

    • Initial impression Initial impression: 3 out of 5.0
    • Punctuality Punctuality: 1 out of 5.0
    • Cleanliness Cleanliness: 1 out of 5.0
    • Quality Quality: 1 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
  • Average rating: 5.0 out of 5

    "Great guys, would use and recommend"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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