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Alliance Heating & Air Conditioning

24 Hour Emergency Services. Alliance Heating & Air Conditioning has been vetted and approved by TrustATrader. Covering Essex and all surrounding areas.

Membership number TT233

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4.93 out of 5
710 reviews

  • Initial impression Initial impression: 4.94 out of 5.0
  • Punctuality Punctuality: 4.9 out of 5.0
  • Cleanliness Cleanliness: 4.92 out of 5.0
  • Quality Quality: 4.96 out of 5.0
  • Value Value: 4.92 out of 5.0
  • Overall opinion Overall opinion: 4.97 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

Alliance Heating & Air Conditioning (Paul and his colleague Lee) comes highly recommended for dependable heating, plumbing and air conditioning work across the home. Customers repeatedly praise Paul’s prompt attendance, clear explanations and “extremely high standard,” from fitting new Baxi and Mitsubishi systems to reliable annual boiler servicing—often leaving “everything clean and tidy.”

What Customers Say

  • Punctual, reliable emergency support: Reviews note Paul “turned up on time,” sometimes “within a hour,” and service was quick—“left after 20 minutes.”
  • Thorough, professional communication: Customers say Paul “explained the problem… and how it works,” and that progress updates were easy, with “no phone call went unanswered.”
  • Excellent workmanship and cleanliness: Work is described as “very thorough,” “tidy, efficient,” and “no mess,” including boiler changes and radiators updates.
  • Value and trustworthiness: Many mention competitive pricing and integrity, including being “no cash up front” and a “final invoice… substantially below the original quote.”
  • Going the extra mile: Lee and Paul are praised for follow-ups—“came back to adjust an overflow valve”—and for helping with schedules and even party wall difficulties.
  • 0 missed appointments in the past 6 months

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About Alliance Heating & Air Conditioning, Harlow

Alliance Heating & Air Conditioning is a small family run company who aim to provide excellent service through honest assessments and advice. I started to trade as Alliance Heating in 2007, but have an industry work history that includes working for Barratt Homes and East Thames Housing.

Our size enables us to offer a personal service at competitive prices, which has led to continuous growth year on year through recommendation and shrewd advertising.
We are a company that work hard to deliver on all promises made, and with nine years Trust A Trader membership and consistently good reviews (over 600 and counting) you can be confident that we will do all we can to deliver an excellent service at a fair price.

Trust A Trader is our only form of advertising as we share the same ethics of honesty and determination to meet the needs of our customers. As a company we realise our strength and ability to survive in this competitive market is due to the relationship we have and develop with our customers. This is why you will never be charged a call out fee to look at any problems you may have and we have fixed fees for small jobs such as boiler servicing etc. We always provide clear and detailed quotations in writing with a final price and no hidden costs for carrying out the work. We have full liability insurance and guarantee all work undertaken.

If you feel that we can help you with any of the following please feel free to contact us:

  • Boiler Servicing and Repair
  • Heating Upgrades
  • Full Heating Installations
  • Radiators
  • Powerflushing
  • Showers
  • Bathrooms
  • Taps
  • General Plumbing Repairs

Feel free to visit our website for more information on how we can help. We look forward to hearing from you.

REMEMBER - THERE ARE NO CALL OUT CHARGES SO YOU CAN MAKE YOUR OWN JUDGEMENT OF US AS A COMPANY WITHOUT PAYING A PENNY.**

Alliance Heating & Air Conditioning

Owned by Paul Johnson
Sole trader
Verified on 14th December 2009
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider Howden
Verified 16th October 2025
Harlow
Essex

Qualifications

  • f-gas
  • Gas Safe Registered 229066
  • Member Of Trustatrader

Reviews (710)

  • Average rating: 5.0 out of 5

    Review by

    on

    "Paul was brilliant from start to finish I asked for a quote which he gave within a day of visiting my house he agreed a date and turned up on time and completed 5 jobs in my house to an extremely high standard and asked for no cash up front or payment until I was completely delighted with the finished job which I totally was, and I was further pleasantly surprised when the final invoice was substantially below the original quote as Paul completed the work quicker and with fewer parts than estimated. Who expects a tradesman to that these days except Paul from Alliance Heating and Air Conditioning. I’d totally recommend this company and will definitely use them in the future."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Cannot say a negative thing about the work Paul and his team did installing 2 new Mitsubishi air con units in our home after our 2 previous over decade old units died. He and his partner did an amazing job getting new air con units installed, including one fully running on day one as we had just had a baby and were in the middle of the hottest days in June on record. Both units have now been installed professionally and our house is lovely and cool. The units are quiet and efficient. Paul worked with our schedule and some difficulties surrounding a party wall. We will not hesitate to call Alliance again for both our yearly service of the air con units but also for our boiler."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 4.83 out of 5

    Review by

    on

    "Paul fitted our Baxi boiler, and as part of the guarantee, it needed to be serviced annually. Paul has done this for years now and we are very pleased every time."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 4 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Always reliable, competitively priced and goes above and beyond to get the work done efficiently!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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