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Alliance Heating & Air Conditioning

24 Hour Emergency Services. Alliance Heating & Air Conditioning has been vetted and approved by TrustATrader. Covering Essex . All surrounding areas .

Membership number TT233

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4.93 out of 5
709 reviews

  • Initial impression Initial impression: 4.94 out of 5.0
  • Punctuality Punctuality: 4.9 out of 5.0
  • Cleanliness Cleanliness: 4.92 out of 5.0
  • Quality Quality: 4.96 out of 5.0
  • Value Value: 4.92 out of 5.0
  • Overall opinion Overall opinion: 4.97 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

Alliance Heating & Air Conditioning is a highly trusted local heating and plumbing team, led by Paul, with customers praising consistently “professional, friendly and courteous” service and the way he keeps people informed. Reviews highlight everything from rapid call-outs—when a boiler issue was fixed within minutes—to full installations such as two new Mitsubishi air con units and multiple boiler replacements, with one customer noting an air con unit was “fully running on day one” during the hottest June spell.

What Customers Say

  • Reliable, punctual help: Customers often mention Paul arriving on time and being “reliable” and “quick to respond,” including emergency call-outs where help was provided “later that day.”
  • Clean, tidy workmanship: Work is repeatedly described as tidy and careful, with one review saying “there was no mess,” alongside “thorough” installation and servicing.
  • Clear explanations and reassurance: Paul is praised for taking time to explain—“explained how the new boiler works”—and for offering practical advice to help customers reduce bills.
  • Great value and follow-up: Reviews frequently note competitive pricing and continued support, including annual servicing commitments for guarantees and even follow-up tweaks “which he did not have to do.”
  • 0 missed appointments in the past 6 months

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About Alliance Heating & Air Conditioning, Harlow

Alliance Heating & Air Conditioning is a small family run company who aim to provide excellent service through honest assessments and advice. I started to trade as Alliance Heating in 2007, but have an industry work history that includes working for Barratt Homes and East Thames Housing.

Our size enables us to offer a personal service at competitive prices, which has led to continuous growth year on year through recommendation and shrewd advertising.
We are a company that work hard to deliver on all promises made, and with nine years Trust A Trader membership and consistently good reviews (over 600 and counting) you can be confident that we will do all we can to deliver an excellent service at a fair price.

Trust A Trader is our only form of advertising as we share the same ethics of honesty and determination to meet the needs of our customers. As a company we realise our strength and ability to survive in this competitive market is due to the relationship we have and develop with our customers. This is why you will never be charged a call out fee to look at any problems you may have and we have fixed fees for small jobs such as boiler servicing etc. We always provide clear and detailed quotations in writing with a final price and no hidden costs for carrying out the work. We have full liability insurance and guarantee all work undertaken.

If you feel that we can help you with any of the following please feel free to contact us:

  • Boiler Servicing and Repair
  • Heating Upgrades
  • Full Heating Installations
  • Radiators
  • Powerflushing
  • Showers
  • Bathrooms
  • Taps
  • General Plumbing Repairs

Feel free to visit our website for more information on how we can help. We look forward to hearing from you.

REMEMBER - THERE ARE NO CALL OUT CHARGES SO YOU CAN MAKE YOUR OWN JUDGEMENT OF US AS A COMPANY WITHOUT PAYING A PENNY.**

Alliance Heating & Air Conditioning

Owned by Paul Johnson
Sole trader
Verified on 14th December 2009
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider Howden
Verified 16th October 2025
Harlow
Essex

Qualifications

  • f-gas
  • Gas Safe Registered 229066
  • Member Of Trustatrader

Reviews (709)

  • Average rating: 5.0 out of 5

    Review by

    on

    "Cannot say a negative thing about the work Paul and his team did installing 2 new Mitsubishi air con units in our home after our 2 previous over decade old units died. He and his partner did an amazing job getting new air con units installed, including one fully running on day one as we had just had a baby and were in the middle of the hottest days in June on record. Both units have now been installed professionally and our house is lovely and cool. The units are quiet and efficient. Paul worked with our schedule and some difficulties surrounding a party wall. We will not hesitate to call Alliance again for both our yearly service of the air con units but also for our boiler."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 4.83 out of 5

    Review by

    on

    "Paul fitted our Baxi boiler, and as part of the guarantee, it needed to be serviced annually. Paul has done this for years now and we are very pleased every time."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 4 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Always reliable, competitively priced and goes above and beyond to get the work done efficiently!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Paul and his colleague did a fantastic job. Very thorough and explained how the new boiler works very well. Both are very friendly."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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