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L.C.A Plumbing & Heating

Plumbers. L.C.A Plumbing & Heating has been vetted and approved by TrustATrader. Covering Cambridgeshire

Membership number TT10263

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4.85 out of 5
699 reviews

  • Initial impression Initial impression: 4.88 out of 5.0
  • Punctuality Punctuality: 4.79 out of 5.0
  • Cleanliness Cleanliness: 4.89 out of 5.0
  • Quality Quality: 4.91 out of 5.0
  • Value Value: 4.73 out of 5.0
  • Overall opinion Overall opinion: 4.89 out of 5.0
  • 0 missed appointments in the past 6 months

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About L.C.A Plumbing & Heating, Cambridge

L.C.A Plumbing & Heating are a trusted, professional company with over 10 years' experience in the trade.

We are based in Cambridge and cover all surrounding areas.

We specialise in all types of central heating systems and plumbing work. All of our engineers hold recognised trade qualifications and are Gas Safe registered.

It is very important to us as a company that all of our customers receive the highest standard of work. So whether it's a small boiler issue or a full heating installation we are ready to assist.

We can deal with the following:

  • All General Plumbing
  • Bathrooms
  • Wet rooms
  • Disabled facilities
  • Boiler Services
  • Boiler Repairs
  • Boiler Installations
  • Boiler Breakdowns
  • Power Flushing
  • Central Heating Maintenance
  • Central Heating Upgrades
  • Radiator Installation
  • Unvented Systems
  • Hot Water Cylinders
  • Gas Cooker installations
  • Gas fires
  • Safety Certificates
  • Landlord Certificates

We offer free quotes and estimates.

Contact us today to discuss your requirements or for free friendly, helpful and professional advice. We look forward to hearing from you.

Please mention Trustatrader when calling. Thank you.

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LCA Maintenance Services Ltd T/A LCA Plumbing & Heating

Limited company
Incorporated as from 19th April 2016
Verified on 25th August 2016
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider Zurich
Verified 12th June 2023

Qualifications

  • Gas Safe 585521

Reviews (699)

  • Average rating: 4.0 out of 5

    Review by

    on

    "I have booked in this company to replace my broken shower mixer. I called and they told me their hourly rate on the phone and said it will be that plus materials. I emailed the pictures and they replied saying they can replace it for £175.00 + vat. They came to replace the shower and my husband had to pay £324.00!!! After I emailed to ask why, they replied that I was told over the phone hourly rate and the email stated only price of materials. This was not clarified anywhere in the email and it's a big difference! I would not recommend them as, although everything else was done good, the price is what matters to all at these hard times. It's unprofessional and deceiving. Will not be using their services anymore."

    Trader reply: "Hello and thank you for your feedback. You are quite right, you were informed the hourly labour rate over the phone and materials to be extra and we will quote this, we then sent across the picture of the proposed shower with the cost of it in the email as you were already quoted the labour rate on the phone. Sorry to hear you thought this was not clear enough, we will endeavour to take this feedback on in future. Wishing you all the best, LCA."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 3 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
  • Average rating: 3.33 out of 5

    Review by

    on

    "I was charged £115 for 15 mins of work to replace a washer on a kitchen sink tap. I was not made aware that this was the minimum charge over the phone when I called and I had nothing in writing to confirm this. When I called to query I was essentially told that it was my fault for not understanding that an hourly charge applies even if the work is completed in much less time than this and that I should have looked at their T&C's which are on their website. Very disappointed and feeling like I have been completely taken advantage of."

    • Initial impression Initial impression: 4 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 4 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "I have used the services of LCA on numerous occasions over the years and once again they have performed to high standards, my outdoor tap wouldn't turn off which was going to cause significant problems for my garden and within an hour of my initial call to them a engineer arrived and replaced the tap with no issues. Would always reccomend to friends and family."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    Melvyn Potts - Image 1 "A poorly made joint on a T-piece connection in our central heating pipe, embedded in the concrete base of our kitchen floor, had been causing a very slow seepage of water into the surrounding concrete for years, but without any visible sign until recently. Having had a specialist company identify the leak source, and excavate to it and provide a temporary repair, we had LCA come to implement a permanent repair that would allow the floor to be made good again. We are full of admiration for the quality of the work that Ben carried out, in a location that couldn't have been easy to work in, and on pipework that had been encased in concrete for over 40 years. A superb job, and we are pleased that we agreed to his suggestion that a 2nd T-piece, adjascent to the repaired one, should also be repaired. Excellent work in all respects, from the admin team down to Ben doining the work. Thank you to the entire team at LCA."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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