Willowserve Ltd
Radiators. Willowserve Ltd has been vetted and approved by TrustATrader. Covering Bury St Edmunds, Stowmarket, Diss, Newmarket, Thetford
Membership number TT33633
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About Willowserve Ltd, Bury St Edmunds
Willowserve Ltd provides reliable plumbing services in Bury St Edmunds, Stowmarket, Diss, Newmarket and Thetford, with emergency help when you need it most.
Since 1991, we’ve delivered trusted domestic and commercial plumbing, with a focus on efficiency, prompt action, and dependable results. We’re a member of OFTEC and registered with Gas Safe, so you can feel confident when we’re working on your heating and boiler needs.
As a customer-focused business, we prioritise efficiency and quality in every job we undertake. Rest assured that with Willowserve Ltd, your boiler is in capable hands. Explore our services and discover why we stand out.
We offer expert plumbing and boiler solutions for homes and businesses, with services including:
- General Plumbing
- Power Flushing
- Water Softeners
- Tap Washers
- Basin, bath, and sink wastes and traps
- Radiator Installation
- Hot Water Cylinders
- Loft tank valves and loft tanks
- Sink replacement
- Leak Diagnostics & Repair
- Radiator Draining
- Blocked Drains and Toilets
- Dripping Taps
We exclusively use stock known for its high efficiency, designed to optimise energy usage, help cut costs, and support a reduced carbon footprint over time.
To arrange a free quote or get advice, please use the contact details above and get in touch. Please mention TrustATrader when you get in touch. You can also find out more on our website
Willowserve Ltd
- Identification checked
- Company address verified
- Customer references checked
- Agreed to TrustATrader's high standards
- Agreed to complaints procedure
Insurance details
| Provider | Eaton Gate Commercial Insurance |
|---|---|
| Verified | 7th October 2026 |
Suffolk
Qualifications
- OFTEC Registration
- Gas Safe Registered
Associations
Reviews (6)
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Average rating: 4.67 out of 5
Review by Harvey Horne
on 1st October 2026
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 3 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 5.0 out of 5
Review by Diane
on 29th September 2026
"I have had Willowserve doing work for us for over 12 years and have always been very happy with their work. They put in our oil-fired central heating (not an easy job in an old cottage) and have maintained it ever since, including fitting a new boiler & tank a couple of years ago. They also put a new bathroom and shower in for us. I’ve always been very impressed by their service and helpfulness."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 5.0 out of 5
Review by Shaun
on 25th September 2026
"Willowserve are renovating our 1960s home entirely, including new heating system, replacing Artex ceilings, plastering, new lighting and electrical sockets, installing electric fire, painting throughout, replumbing bathrooms, installing water softener, removing inbuilt-wardrobes and creating bespoke shelving and a wardrobe. It is a complex and phased renovation and we have been very lucky indeed to have found Willowserve. They have superb craftsmen, use excellent materials, do the work properly and with great attention to detail, and best of all can integrate the various elements of their workforce into a closely managed process which allows the work to proceed smoothly and to schedule. They are very much a customer-first company and have been very responsive to changes and additions we have made. Reflecting the high quality of the work their pricing is fair and reasonable. We are delighted to have chosen Willowserve and we can whole-heartedly and enthusiastically recommend them."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 4.83 out of 5
Review by Mike Luke
on 23rd September 2026
"Willowserve have carried out multiple tasks in our bungalow ranging from a bolier replacement, manhole cover replacement to tap changes. They have always been punctual, very friendly and thoroughly reliable. All proposed work is detailed very clearly and carried out to the highest standards. My wife has serious respiratory issues, and in winter they have always prioritised us if we have heating issues (they come round the same day, often within an hour). I can thoroughly recommend Willowserve."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 4 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0