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Willowserve Ltd

Oil Technicians. Willowserve Ltd has been vetted and approved by TrustATrader. Covering Bury St Edmunds, Stowmarket, Diss, Newmarket, Thetford

Membership number TT33633

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4.92 out of 5
6 reviews

  • Initial impression Initial impression: 5.0 out of 5.0
  • Punctuality Punctuality: 5.0 out of 5.0
  • Cleanliness Cleanliness: 5.0 out of 5.0
  • Quality Quality: 5.0 out of 5.0
  • Value Value: 4.5 out of 5.0
  • Overall opinion Overall opinion: 5.0 out of 5.0
  • 0 missed appointments in the past 6 months

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About Willowserve Ltd, Bury St Edmunds

Willowserve Ltd are skilled oil technicians who can provide installation and maintenance services in Bury St Edmunds, Stowmarket, Diss, Newmarket and Thetford, offering a professional and quality installation by local experts.

With over 36 years of expertise in managing oil-fired heating systems and oil storage tanks, Willowserve Ltd provides a comprehensive range of services. Our offerings encompass new installations, replacements, and maintenance for your oil storage tank, pipework, and boiler.

As an OFTEC registered company, we have the authority to certify our installations independently, eliminating the need to involve Building Control. Our dedicated and seasoned team guides you through every phase, ensuring your new storage tank complies with regulations and aligns with your property’s requirements. Given the multitude of oil tanks available, it can be challenging to determine the right storage tank for your needs.

Our engineers can also visit your property to provide a free quotation for the service and repair of existing oil heating systems. We can also quote for all new heating systems, letting you know the full cost prior to any works being carried out.

At Willowserve Ltd we possess excellent knowledge and experience and are known for our reliability and expertise across all central heating services. We are happy to undertake all jobs no matter how big or small and offer the same high standards to every customer. Whether you are looking for domestic or commercial services we are happy to help and will provide you with a no-obligation quote.

We are proud of the work that we do and to ensure best practice we are members of the following professional bodies:

Gas Safe
OFTEC

We can offer a selection of services including:

  • Installation of Oil Heating
  • General Plumbing
  • Boiler Service
  • Boiler Repair
  • Boiler Installation
  • Boiler Breakdown
  • Power Flushing
  • Central Heating Maintenance
  • Central Heating Upgrade
  • Radiator Installation
  • Unvented Systems
  • Hot Water Cylinders
  • Safety Certificates
  • Landlord Certificates

If you are looking for reliable oil technicians in and around Bury St Edmunds, please get in touch for a no-obligation quote.

To find out more please visit our website

Please mention Trustatrader.com Ltd when calling.

Willowserve Ltd

Limited company
Incorporated as from 18th December 1991
Verified on 7th October 2026
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider Eaton Gate Commercial Insurance
Verified 7th October 2026
Bury St Edmunds
Suffolk

Qualifications

  • OFTEC Registration
  • Gas Safe Registered

Reviews (6)

  • Average rating: 4.67 out of 5

    Review by

    on

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 3 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "I have had Willowserve doing work for us for over 12 years and have always been very happy with their work. They put in our oil-fired central heating (not an easy job in an old cottage) and have maintained it ever since, including fitting a new boiler & tank a couple of years ago. They also put a new bathroom and shower in for us. I’ve always been very impressed by their service and helpfulness."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Willowserve are renovating our 1960s home entirely, including new heating system, replacing Artex ceilings, plastering, new lighting and electrical sockets, installing electric fire, painting throughout, replumbing bathrooms, installing water softener, removing inbuilt-wardrobes and creating bespoke shelving and a wardrobe. It is a complex and phased renovation and we have been very lucky indeed to have found Willowserve. They have superb craftsmen, use excellent materials, do the work properly and with great attention to detail, and best of all can integrate the various elements of their workforce into a closely managed process which allows the work to proceed smoothly and to schedule. They are very much a customer-first company and have been very responsive to changes and additions we have made. Reflecting the high quality of the work their pricing is fair and reasonable. We are delighted to have chosen Willowserve and we can whole-heartedly and enthusiastically recommend them."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 4.83 out of 5

    Review by

    on

    "Willowserve have carried out multiple tasks in our bungalow ranging from a bolier replacement, manhole cover replacement to tap changes. They have always been punctual, very friendly and thoroughly reliable. All proposed work is detailed very clearly and carried out to the highest standards. My wife has serious respiratory issues, and in winter they have always prioritised us if we have heating issues (they come round the same day, often within an hour). I can thoroughly recommend Willowserve."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 4 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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