Water Damage London
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Register GuaranteeAbout Water Damage London, London
Water Damage London - by MPL Ltd
Restoring Properties, Rebuilding Peace of Mind
Water Damage London have been helping customers in London and the surrounding areas by providing a professional, trustworthy service for over twenty years.
Water Damage London by MPL Ltd, we use a combination of expertise and advanced technology to trace and access leaks with speed and precision.
Our trained IICRC Water Damage Restoration Technicians and IR Thermographic Professionals conduct detailed trace and access surveys using non-destructive techniques, allowing us to find the source of water ingress without causing unnecessary damage to your property. This approach enables fast, targeted remedial work—helping to prevent secondary damage and reduce restoration costs.
We offer FREE Building Insurance Claim Management
Building Insurance Claim Support
Trace & Access Cover
If you are insured for an "insured peril" such as escape of water, your policy may include trace and access cover—allowing you to reclaim the cost of locating and exposing the leak. As part of our Building Insurance Claim Management Service, we:
Assist with filing claims related to trace and access work
Provide full documentation of the damage and repairs
Liaise directly with insurers and loss adjusters on your behalf
With years of experience working with insurance companies, we ensure that the process is smooth, transparent, and stress-free.
IDENTIFYING AND LOCATING HIDDEN LEAKS
Leak detection methods
We will pinpoint a leak anywhere in your property use of non-destructive track and trace methods which include:
Visual inspection surveys
Looking for signs of dampness, puddles, or water stains in plumbing systems, fittings, and appliances or in walls, floors, ceilings and roofs.
Pressure test surveys
By pressure gauge installations where any drop of pressure indicate leak.
Thermal image camera surveys
Infra-red cameras detect differences in temperature caused by water leaks, especially if the water is cooler than the surrounding environment.
Highly sensitive acoustic test surveys
Listening for the sounds of water escaping from a pipe. Specialized acoustic sensors or microphones can detect the sound waves caused by leaks.
Moisture mapping surveys
Use of moisture meters applying mapping the areas with higher than usual moisture content which can help pinpoint the leaks.
Borescope cameras
Probe cameras reaching small, enclosed spaces such as floor or ceiling voids and providing digital image can help pinpoint leaks.
Tracer dye test
A tracer dye is added to the system, and its movement can help pinpoint leaks.
Water Damage London offers a range of services to help restore properties that suffered water damage. When you choose to manage your property’s water damage insurance claim independently, we’re still here to assist you. Feel free to pick and choose from the variety of services we offer to ensure you get the support you need.
- Building Insurance Claim Support, Trace & Access Cover
- Building Insurance Claim Management Service
- Emergency Water Extraction
- Mould Remediation
- Cleaning and disinfection
- Drying and Dehumidification
- Structural repairs
- Reconstruction
- Underfloor heating Thermal Imaging Surveys / Reports
- Central Heating Thermal Imaging Surveys / Reports
- Damp Thermal Imaging Surveys / Report
- Moisture Meter Damp or Moisture Mapping Surveys / Report
- Dryness Certificates
- Disinfection Certificate
If you are trying to find a Leak Detection company near you, why not give us a call? Our friendly, professional team will be happy to talk through your needs and give you a free, no-obligation quote.
Please mention Trustatrader when calling.
Photo gallery
Safe Contractor APPROVED
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Building Insurance - Trace & Access Service
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- Trace & Access - moisture meter survey
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- Trace & Access - moisture meter survey
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- Trace & Access - IR camera survey
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- Trace & Access - IR camera survey
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- Trace & Access - Leak located within screed and under the wooden floor
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- Accessing the leak through wooden floor
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- Accessing the leak through wooden floor
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- Accessing the leak through wooden floor
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- Accessing the leak through the wooden floor
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- Accessing the leak through the wooden floor
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- Leak located within screed
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- Accessing the leak within screed
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- Replaced all 3 pipe connectors
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- Leak traced to failed pipe connector
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- Leak traced to failed pipe connector
Water Damage London
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- Our mission is to restore your property to its pre-damage condition as quickly and efficiently as possible, while minimising disruption to your daily life.
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- FREE Building Insurance Claim ManagementStruggling with Water Damage or Flooding?We're Here to Help.
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- FREE Building Insurance Claim ManagementStruggling with Water Damage or Flooding?We're Here to Help.
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- When dealing with water damage, it's important to remove any standing water as quickly as possible to prevent further damage to the property.
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- Leak detection method: Visual inspection survey. Looking for signs of dampness, puddles, or water stains in plumbing systems, fittings, and appliances.
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- Our Services: Mould Remediation; If mould has already started to grow in the affected areas, we will provide mould remediation services to remove the mould and prevent it from spreading. We use EPA-approved disinfectants and vacuums that are effective against mould.
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- Our Services: Cleaning and disinfection. We will thoroughly clean and disinfect all affected areas to prevent the growth of bacteria and other harmful microorganisms. We use EPA-approved disinfectants and vacuums that are effective against viruses and bacteria.
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- Leak detection method: Pressure test survey. By pressure gauge installations where any drop of pressure indicate leak.
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- Leak detection method: Highly sensitive acoustic test survey. Listening for the sounds of water escaping from a pipe. Specialized acoustic sensors or microphones can detect the sound waves caused by leaks.
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- Water Damage Restoration Tools
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- Ceiling leak in progress
All other media
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My Property London Ltd T/A High-End Homes
- Identification checked
- Company address verified
- Customer references checked
- Agreed to TrustATrader's high standards
- Agreed to complaints procedure
Insurance details
| Provider | Direct Line |
|---|---|
| Verified | 1st July 2025 |
Qualifications
- SafeContractor Certificate
- Data Protection Registration Certificate
- IICRC Water Damage Restoration Certificate
Associations
Reviews (10)
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Average rating: 4.83 out of 5
Review by John Alli
on 24th November 2025
"High-End Homes were the only company that seemed to understand what was required to do the job; to fit a brace/support at the top of the staircase, as the two top steps had become unattached from the main landing on the first floor. The job appeared to be well done, the builder was polite, and seemed to have a good working Knowledge of what work was required to complete the job successfully. They did not overcharge, and the quote I was given was what I paid for the job."
Trader reply: "Hi John, thank you for you kind review! It was the Woolwich Ferry which made us late:). Will be more than happy to assist with any works you might need going forward. Kindest regards, Mark."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 4 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 5.0 out of 5
Review by Katarina
on 15th August 2025
"Outstanding Restoration Work I highly recommend MPL Ltd Water Damage London. They quickly identified and repaired a leak from my loft water tank, then fully restored all three affected floors below. The team was professional, efficient, and kept me informed throughout. The quality of their work was excellent—from the major repairs to the finishing touches. Truly reliable and skilled experts."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 5.0 out of 5
Review by Dan
on 11th July 2025
"We’ve used MPL several times over last few years, and they have always been a pleasure to deal with - friendly, communicative, solid work at a reasonable price."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 5.0 out of 5
Review by Haruka Ogawa
on 1st July 2025
"After living in our home for 10 years, it was time for an upgrade—and MPL Ltd High-End Homes came highly recommended. Mark and his team were absolutely brilliant; I truly can’t recommend them enough. Mark introduced us to his bathroom and kitchen designers, who brought forward ideas we didn’t even know we wanted. The quality of their work is outstanding, and nothing was ever too much trouble. The house now looks exceptional, and I’ve already recommended Mark to friends who’ve visited and been equally impressed."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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