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  5. Upper Class Builders

Upper Class Builders

Painters & Decorators. Upper Class Builders has been vetted and approved by TrustATrader. Covering London

Membership number TT10000

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4.55 out of 5
24 reviews

  • Initial impression Initial impression: 4.75 out of 5.0
  • Punctuality Punctuality: 4.58 out of 5.0
  • Cleanliness Cleanliness: 4.54 out of 5.0
  • Quality Quality: 4.46 out of 5.0
  • Value Value: 4.46 out of 5.0
  • Overall opinion Overall opinion: 4.5 out of 5.0
  • 0 missed appointments in the past 6 months

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About Upper Class Builders, Islington, N1 7AA

Upper Class Builders are a professional company based in London.

We offer a full range of internal and external decorating services to home and business owners and can provide a wide range of wallpaper and painting designs. We offer a friendly, professional service to very high standards.

We also carry out all types of roofing and general building works.

Our services include:

  • Interior Decorating
  • Exterior Decorating
  • Painting
  • Wallpapering
  • Plastering
  • Coving
  • Quality Wall Coverings
  • Spraying
  • Tiling
  • Vinyls
  • Specialist Finishes
  • Redecoration

We offer free advice, non-obligatory quotes and estimates.

Please mention Trustatrader when calling.

Location

Islington
London
N1 7AA

Photos & videos

Insurance details

Provider Simply Business Insurance
Verified 13th May 2022

Upper Class Builders

Owned by Tom Carty
Sole trader
Verified on 22nd June 2016
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Associations

Reviews (24)

  • Average rating: 1.83 out of 5

    F - Image 1
    "Hired the trader and his team off a recommendation from someone. Lack of clarity around what was happening with work on a day to day, found myself constantly having to chase for information. An estimated 3 week job went on for 2months. Wasn’t really an issue for me however clearly they then became focused on just finishing the job rather than finishing the job at a high standard. Was spoken to horribly by the trader.Told that the job was a ‘cheap job’ to them. In which case, they just shouldn’t have taken the job if 15k is not a lot to them. Constant cutting of corners and my concerns was never met with much understanding. Rather it was met with excuses and poor attempts to convince me that some finishes were as they were meant to be. They tried to request 3/4 of the remaining balance days before the job was to finish in which I refused and then suggested they wouldn’t return. Which i was more than happy with. Eventually I asked the team to take their tools and leave"

    Trader reply: "Thank you for your feedback as it is very important to us. We value your comments as customer service is our priority. We started the work on the 22nd November 2021 and finished on the 24th December 2021. This equates to five weeks, not two months. The delay was due to you using another company to do the plastering and we had to wait for them to finish as well as allowing time for the plaster to dry before we could paint it. We were due to return on the 27th December to finish a small amount of painting and any snagging that needed doing. It was at this point that we asked for £2000 of the remaining £5000.00 owed to us. You lost your temper and told us to leave. We take great pride in the work we do and did not say it was a cheap job. As of today we are still owed the outstanding £5000.00 by you. Kind Regards Upper Class Builders."

    • Initial impression Initial impression: 3 out of 5.0
    • Punctuality Punctuality: 3 out of 5.0
    • Cleanliness Cleanliness: 2 out of 5.0
    • Quality Quality: 1 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
  • Average rating: 5.0 out of 5

    "We asked Tom to do as assessment of a chimney and roof for a house we want to buy. Tom was SO personable and friendly- he went round to the house that day and made an assessment and then called me back in the afternoon. His advice was honest and thorough. If we go through with this purchase, we'll definitely be using him and his team to do the work."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 2.0 out of 5

    "Hired the trader to do full kitchen job. Quote stage they were professional, competent, clear on how they will carry out works. 1st wk they were efficient & made great progress but 2 issues 1. Trader said they will cover appliances with plastic sheets but didn't 2. Said don't use customer equipment but they did and damaged them. 2nd wk of the job the nightmare started. Main builder was job hopping & barely touched our job even though trader said no job hopping. Were given excuses i.e more important jobs, tools stolen, family issues etc. We did ask for last min changes which added on 2 days work but in short a 2 wk job turned into 6 wks. Last wk of the job they rushed everything so the finish was extremely poor resulting in leaks & electrics not being earthed. Relentlessly contacted trader but met with silence for wks by him & main builder (but were reading our messages?). Eventually came and fixed leaks but had to call professional electrician for electrics. Still waiting for reimbursements from trader."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 1 out of 5.0
    • Cleanliness Cleanliness: 1 out of 5.0
    • Quality Quality: 1 out of 5.0
    • Value Value: 3 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
  • Average rating: 5.0 out of 5

    "Absolutely brilliant 5 stars all the way with Tom and his team my wife and I are so impressed we love the interior work that has been done you made are house a home Agine Communication was excellent between Tom and his team with us we absolutely recommend him and his team thanks"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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