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UK Leak Detection Ltd

Water Leak Location in London, EC1V 2NX. Covering London,Home Counties and all surrounding areas

Membership number TT11304

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4.83 out of 5
14 reviews

  • Initial impression Initial impression: 4.93 out of 5.0
  • Punctuality Punctuality: 4.93 out of 5.0
  • Cleanliness Cleanliness: 4.86 out of 5.0
  • Quality Quality: 4.79 out of 5.0
  • Value Value: 4.71 out of 5.0
  • Overall opinion Overall opinion: 4.79 out of 5.0
  • 0 missed appointments in the past 6 months

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About UK Leak Detection Ltd - Water Leak Location in London, EC1V 2NX

UK Leak Detection Ltd is a well established, trustworthy and reliable company with nearly a decade of experience in what is a very recent technology.

We are based in London covering all of London and the Home Counties, surrounding areas from the South Coast and up to Birmingham to the North, Cambridge to the East and Bristol to the West.

We locate hidden leaks in domestic and commercial properties and assist with presenting to insurers claims under building insurance. We are proud of our reputation with previous customers for our high standards of workmanship and customer care as well as our competitive pricing.

No body wants a leak, they cost money and cause damage; a water leak can even leave you cold with no heating or hot water. In insurance terms it's called an 'escape of water' but for our customers it's a burst pipe, a boiler losing pressure or a high water bill a nuisance that hinders normal life.

We provide an award winning technical service that insurance companies refer to as 'trace and access'. Most customers have this cover making our service refundable. We are proud of what we do and like to keep our customers informed and help you understand the process of leak detection.

There is no single 'water leak detector' a number of methods are used to accurately find a water leak and each depends on the type of leak and/or property. Each of our engineers, carry all the equipment required and use only the highest quality 'state of the art' products to find a leak or burst pipe without damage to your property.

We have found leaks that have been running for more than 20 years that other leak detection companies and water authorities failed to find. Included in our service are photographic reports for your records and to support insurance claims. Trace and access and escape of water can cover the inspection cost, water damage repair and water damage restoration works.

A leaking bath or shower, can often cause large amounts of damage in a short time, we can assist in arranging drying and restoration works. As market leaders and award winners, whether you have a water leak, damp issue or your boiler keeps losing pressure; we have helped thousands of customers to find leaks, heating problems and damp issues.

We provide the following services:

Our services include:

  • Water Leak Detection
  • Heating Leak Detection
  • Damp Investigation
  • Boiler Pressure Dropping
  • Drain Investigation
  • Commercial Leak Detection

Benefits of using UK Leak Detection:

  • No-find No-fee Domestic Leak Detection
  • Non-destructive Leak Detection
  • Help With Insurance Claims
  • Keep Costs At A Minimum
  • Stop High Water Bills
  • Minimize Property Damage & Disruption
  • Provide Photographic Reports & Recommendations
  • We Can Work With You Existing plumber
  • Help With Water Damage Repair

If there is something that you require that is not in the above list, please call us for free, professional, friendly and helpful advice.

Please click on the following link to visit our website

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Location

London
EC1V 2NX

Insurance details

Provider NIG Insurance
Verified 10th November 2021

UK Leak Detection Ltd

Owned by Andrew Davies
Sole trader
Incorporated as from 17th June 2013
Verified on 23rd March 2017
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Associations

Reviews (14)

  • Average rating: 5.0 out of 5

    "Alan arrived on time was neat and caused no mess while detecting the leak. leak found in a few hours from arrival time, great service would use again"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    "Couldn't have asked for better service. From the first phone call to get advice and a quotation to the uncovering of the leak, the experience was fantastic. Upon calling UKLD I spoke to a very helpful lady who presented facts and not a sales pitch (as I experienced with a number of other companies). Having researched the competition I came back to UKLD and was able to secure a last minute appointment for 2 days later. Alan arrived on time at 8.30am and notified me 20min prior to arrival via a very professional "live" tracking app. Upon arrival Alan discussed my issue in detail with me and explained the process for the day. Finding the leak was very troublesome but Alan didn't give up and 5 hours later the gas detected the leak. After checking that there were no other leaks in the property, Alan produced a 40 page report with annotated photos and recommendations. Alan also provided consultative advice on a number of other questions that I had. Genuinely couldn't have asked for more :)"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    "Got into a terrible situation when my downstairs became entirely flooded. UK leak detection was the friendliest and most willing to provide help and equipment, they offered great advice which managed to help me avoid a possible disaster to my floors & furniture."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 3.5 out of 5

    "The Gentleman involved did not go into the roof with the heat seeker, nor with the gas detector. Now, I know there would be leak marks on the ceiling, however it could have been drippining onto a joist or onto the insulation and then drying. I just thought to pay a fifth of my months wages for the gentleman to pitch up at 8 and leave at 2ish (most of the time he was sitting in the van) waiting for the gas to expand in the radiators, I thought he could have gone into the roof and atleast had a look firstly with the heat seeker *when the radiators were on) and secondly with the gas detector. But, he did'nt."

    Trader reply: "Please note this was in the worst part of the COVID-19 outbreak and on the hottest day of the year so far (80F/26C) Adam, while I appreciate your frustration at having a leak, your comments do not accurately reflect our work on the day. Your boiler is located in the loft and therefore the equipment was used in this area, there is even a port on the boiler in the loft designed to take a gas sample from and is part of all our check to remove a boiler fault from the equation. We did not “pitch up” as you describe, we arrived as arranged shortly before 8am for a full days work that was not concluded until about 3pm. During this time equipment was used in the loft and you did ask our surveyor several times about this and he confirmed he had. He did not spend “most of the time sitting in his van”, being in the middle of COVID-19, he was wearing full PPE and social distancing as best he could, while providing the leak detection. He was wearing overalls, so he could remove clothing used in your home, along with wearing a mask and gloves. This was the hottest day of the year so far, reaching a blistering 26C or 79F in old money, if he had just been “sitting in the van” he would have baked like a potato! While the trace gas was at work, all engineers try to leave the property and reduce any contamination risk. At the end of the visit, our surveyor did discuss all the issues with you including partially blocked radiators and other issues found with the thermal imaging (heat seeker as you describe), at this point you asked if it had been used and this was confirmed. If you had any doubt about this, it would have been very simple to go through this immediately with you while on site."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 2 out of 5.0
    • Value Value: 2 out of 5.0
    • Overall opinion Overall opinion: 2 out of 5.0
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