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The Ken Rhodes Group

Double Glazing Suppliers in Upminster, RM14 3BU. Covering all surrounding areas

Membership number TT10926

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4.73 out of 5
81 reviews

  • Initial impression Initial impression: 4.69 out of 5.0
  • Punctuality Punctuality: 4.72 out of 5.0
  • Cleanliness Cleanliness: 4.75 out of 5.0
  • Quality Quality: 4.77 out of 5.0
  • Value Value: 4.68 out of 5.0
  • Overall opinion Overall opinion: 4.79 out of 5.0
  • 0 missed appointments in the past 6 months

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About The Ken Rhodes Group - Double Glazing Suppliers in Upminster, RM14 3BU

The Ken Rhodes Group is a trustworthy, reliable and professionally family run company, with over 40 years’ experience in the trade. We are based in Essex, but cover all surrounding areas.

We are proud to be members of FENSA guaranteeing a quality product and service with peace of mind for our customers.

our Company can help revitalise your home by installing our quality windows, doors and conservatories. Our extensive range of windows come in a huge range of materials, colours and styles to suit your individual taste, including casement, sliding sash, tilt-turn and much more. All tailor- made for your home. Our extensive range of custom build orangery and conservatories can give you the perfect new space for entertaining guests, a new dining room or room to relax in with the family.

All of our installations offer the highest security for total peace of mind. And our quality materials & workmanship come with a comprehensive 15-year insurance back guarantee too.

Our certified ‘A’ rated energy products could substantially lower your heating costs. Our 36mm triple glazing will also sound-proof your home. In coherence with the international standards our secure design certified products guarantee the protection of your property

We are experienced and skilled at the following:-

  • UPVC windows
  • Front doors
  • Back doors
  • French doors
  • Patio Doors
  • Bi folding Doors
  • Conservatories
  • Porches
  • Composite Doors

If there is something that you require that is not listed above, please call us as we are always happy and available to give you professional, friendly and helpful advice.

We also offer free, non-obligatory quotes and estimates. We offer to beat any like for like written quote, so call today for a free quote!

Please mention Trustatrader when calling. Thank you.

Qualifications

  • FENSA Qualified

Location

Upminster
Essex
RM14 3BU

Insurance details

Provider Eaton Gate Commercial
Verified 1st October 2021

The Ken Rhodes Group

Owned by Ken Rhodes
Limited company
Incorporated as from 6th May 2016
Verified on 13th January 2017
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Reviews (81)

  • Average rating: 5.0 out of 5

    "An excellet job, to my total satisfaction"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 1.0 out of 5

    "The sales guy gives you all the lips service, but when it comes to delivering on their contracts and actually being professional there you find they aren’t. 4 times they fail to deliver on agreed dates, 4 times the management come up with excuses I cannot fault the installers, good job they are contractors to them not part of them. They caused so much stress and upset to us and so far no kind of professionalism or owning up or meeting their contractual delivery agreement I am still waiting for my windows certificate. I do not recommend."

    Trader reply: "We are sorry that you feel the level of service you have received has not been satisfactory. We have already apologised for the delays which have been beyond our control as we, like many business’s over the last few weeks, suffered from our staff having to isolate as a result of the ongoing Covid 19 situation. We can only apologise again for the inconvenience caused by moving your installation date twice, but we would have hoped you would have understood that the safety of our staff and customers must be paramount during these trying times. In regards to the certificates you refer we can only assume you mean the FENSA certificate as all other paperwork has been sent to you as promised immediately upon payment of your outstanding balance which was only received today. For the avoidance of doubt your FENSA certificate was requested by ourselves upon completion of the installation and will be sent to you directly by FENSA within the next 4-6 weeks depending on their current processing times. Your installation has been completed and whilst we have taken on board your comments, we do feel that your review is somewhat unfair and not a true reflection of the circumstances ."

    • Initial impression Initial impression: 1 out of 5.0
    • Punctuality Punctuality: 1 out of 5.0
    • Cleanliness Cleanliness: 1 out of 5.0
    • Quality Quality: 1 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
  • Average rating: 5.0 out of 5

    "I was very pleased to have chosen The Ken Rhodes Group to undertake the replacement of glass units at my property. I was so impressed from the very start at how helpful Karen was in obtaining a price which was very competitive for the product fitted keeping me informed as to when they would be ordered and fitted. Steve the fitter was brilliant, he was so respectful to our home did a fantastic job and left everything clean and tidy, even collected some trim that I ordered as well and brought it with him. I would have no hesitation in recommending the The Ken Rhodes Group to friends or family wishing to have replacement windows or glass."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 4.67 out of 5

    "Very pleased, I would definitely recommend The Ken Rhodes Group."

    • Initial impression Initial impression: 4 out of 5.0
    • Punctuality Punctuality: 4 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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