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  4. IT Services in Stevenage
  5. The IT People Ltd

The IT People Ltd

IT Services - Commercial. The IT People Ltd has been vetted and approved by TrustATrader. Covering all Herts, Beds and Bucks areas.

Membership number TT2934

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4.94 out of 5
750 reviews

  • Initial impression Initial impression: 4.9 out of 5.0
  • Punctuality Punctuality: 4.92 out of 5.0
  • Cleanliness Cleanliness: 4.93 out of 5.0
  • Quality Quality: 4.96 out of 5.0
  • Value Value: 4.94 out of 5.0
  • Overall opinion Overall opinion: 4.96 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

The IT People (Home) Limited comes highly recommended for fast, friendly IT support with clear communication. Peter and the team are repeatedly praised for stepping in during stressful moments—one customer noted Peter “helped me in a real panic” when a firewall blocked photo uploads—and for delivering quick turnaround even on urgent hardware faults, including a PSU replacement completed the “same morning”.

What Customers Say

  • Exceptionally helpful and personable service: Customers describe them as “Very very helpful, really nice chap 😊” and say “Competent, friendly and reassuring,” with staff “explained the problem” clearly.
  • Professional fixes with reliable outcomes: Reviews highlight permanent results, from resolving BIOS issues (“Fixed any issue with the bios on the laptop”) to hard drive replacement and recovery: “Brilliant service by professional, efficient and friendly people.”
  • Great value and transparent approach: Many mention good pricing and practical advice, including being “one of the only IT repair shops” willing to “quote an initial price” without inspecting first, plus “Good value for money” and “Excellent service.”
  • 0 missed appointments in the past 6 months

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About The IT People Ltd, Stevenage

For any business to succeed, you need to keep your IT systems running smoothly. Any problems that arise must be dealt with quickly and with minimum disruption to your business.
You need in-depth expertise in order to achieve this. That's where The IT People come in.

Our commitment to the business critical importance of your IT systems equates to a policy of fast solutions, total management, fault prevention and problem resolution.

We offer a pro-active service, and by means of pro-active maintenance and monitoring your servers daily we can often prevent problems from happening or when they do happen we can fix things promptly with minimal disruption to you and your employees.

We can arrange for one of our skilled engineers to visit you at your site to discuss your IT infrastructure, advise you on any hardware you may require, install network facilities and fix any problems.

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The IT People (Home) Limited

Owned by Peter Reeves
Limited company
Incorporated as from 8th September 2011
Verified on 24th July 2007
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Type Computer Repairs
Provider AXA Insurance
Verified 2nd December 2025
Stevenage
Hertfordshire

Qualifications

  • Environmental Awareness - Institution of Occupational Safety & Health
  • Health & Safety - Institution of Occupational Safety & Health
  • ICO Certificate
  • Safeguarding People & Productivity - Association of Chief Police Officers, Business Crime Lead (EduSafe)
  • EduCare - An Introduction to the General Data Protection Regulation Level 2
  • NCFE Level 2 Certificate in the Principles of Cyber Security

Associations

Reviews (750)

  • Average rating: 5.0 out of 5

    Review by

    on

    "Fixed any issue with the bios on the laptop. Quick service, clear communications. Would use again!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 4.83 out of 5

    Review by

    on

    "Very very helpful, really nice chap 😊"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 4 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Peter at the IT people helped me in a real panic when my firewall didn't allow me to upload photos. Exceptionally friendly & helpful. Highly recommend"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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