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  3. IT Services - Commercial
  4. IT Services in Stevenage
  5. The IT People Ltd

The IT People Ltd

IT Services - Commercial. The IT People Ltd has been vetted and approved by TrustATrader. Covering all Herts, Beds and Bucks areas.

Membership number TT2934

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4.94 out of 5
753 reviews

  • Initial impression Initial impression: 4.9 out of 5.0
  • Punctuality Punctuality: 4.92 out of 5.0
  • Cleanliness Cleanliness: 4.93 out of 5.0
  • Quality Quality: 4.96 out of 5.0
  • Value Value: 4.94 out of 5.0
  • Overall opinion Overall opinion: 4.96 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

The IT People (Home) Limited consistently earns five-star praise for professional, friendly help—especially from Peter. Customers describe him as “incredibly helpful” and “exceptionally friendly & helpful,” with regular wins such as replacing failed PSUs, upgrading laptops/desktops (including hard drive upgrades), and even resolving BIOS issues, often with clear, ongoing updates and fast turnaround. Many also highlight Peter’s calm approach during stressful moments, including a “real panic” when a firewall blocked photo uploads.

What Customers Say

  • Trustworthy, reliable repairs: Reviewers repeatedly describe the service as “totally trustworthy, honest, reliable,” including permanent fixes after hardware faults like a failed PSU and hard drive failures.
  • Clear communication and customer reassurance: Customers value that they’re kept informed—“kept me updated throughout the whole process,” with work explained clearly, and issues resolved efficiently.
  • Great value with quick turnarounds: Multiple reviews mention “good time” results and “very reasonable” pricing, with examples like laptop collection and returns “the next day” or even “basically the same morning.”
  • 0 missed appointments in the past 6 months

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About The IT People Ltd, Stevenage

For any business to succeed, you need to keep your IT systems running smoothly. Any problems that arise must be dealt with quickly and with minimum disruption to your business.
You need in-depth expertise in order to achieve this. That's where The IT People come in.

Our commitment to the business critical importance of your IT systems equates to a policy of fast solutions, total management, fault prevention and problem resolution.

We offer a pro-active service, and by means of pro-active maintenance and monitoring your servers daily we can often prevent problems from happening or when they do happen we can fix things promptly with minimal disruption to you and your employees.

We can arrange for one of our skilled engineers to visit you at your site to discuss your IT infrastructure, advise you on any hardware you may require, install network facilities and fix any problems.

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The IT People (Home) Limited

Owned by Peter Reeves
Limited company
Incorporated as from 8th September 2011
Verified on 24th July 2007
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Type Computer Repairs
Provider AXA Insurance
Verified 2nd December 2025
Stevenage
Hertfordshire

Qualifications

  • Environmental Awareness - Institution of Occupational Safety & Health
  • Health & Safety - Institution of Occupational Safety & Health
  • ICO Certificate
  • Safeguarding People & Productivity - Association of Chief Police Officers, Business Crime Lead (EduSafe)
  • EduCare - An Introduction to the General Data Protection Regulation Level 2
  • NCFE Level 2 Certificate in the Principles of Cyber Security

Associations

Reviews (753)

  • Average rating: 5.0 out of 5

    Review by

    on

    "Fixed any issue with the bios on the laptop. Quick service, clear communications. Would use again!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Brilliant service from The IT People! Peter collected my desktop and took it to his workshop to upgrade and install a new hard drive. He kept me updated throughout the whole process and was incredibly helpful. My computer was returned sooner than estimated, and the price was very reasonable. I’m extremely pleased with the service and wouldn’t hesitate to recommend them. I’ll definitely use The IT People again if I need any help in the future!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Gratitude to Peter for his persistence in solving an unknown PC issue!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 4.83 out of 5

    Review by

    on

    "I would highly recommend this company. Professional, friendly and very helpful. Thank you."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 4 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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