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  3. IT Services - Commercial
  4. IT Services in Stevenage
  5. The IT People Ltd

The IT People Ltd

IT Services - Commercial. The IT People Ltd has been vetted and approved by TrustATrader. Covering all Herts, Beds and Bucks areas.

Membership number TT2934

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4.94 out of 5
753 reviews

  • Initial impression Initial impression: 4.9 out of 5.0
  • Punctuality Punctuality: 4.92 out of 5.0
  • Cleanliness Cleanliness: 4.93 out of 5.0
  • Quality Quality: 4.96 out of 5.0
  • Value Value: 4.94 out of 5.0
  • Overall opinion Overall opinion: 4.96 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

The IT People (Home) Limited comes highly recommended for dependable home IT support delivered with a friendly, reassuring approach. Customers repeatedly praised Peter for going “over and beyond” to tackle everything from unknown PC faults and BIOS issues to replacing a failed PSU at very short notice, alongside clear communication and quick turnaround times.

What Customers Say

  • Persistent problem-solving: Customers thanked Peter for “his persistence in solving an unknown PC issue” and praised how he worked through tricky problems like “firewall didn’t allow me to upload photos”.
  • Friendly, professional service: Reviews highlight the team’s personable approach, with comments such as “Professional, friendly and very helpful” and “Very very helpful, really nice chap”.
  • Trustworthy value & clear pricing: Many noted they could get “an initial price without looking at the equipment”, and that work was “a permanent fix and has not re-occurred”.
  • Fast, on-the-spot support: Several reviewers mentioned quick responses and efficient outcomes—“came to the house to collect the pc & returned it the next day”—including laptop upgrades and data transfers.
  • 0 missed appointments in the past 6 months

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About The IT People Ltd, Stevenage

For any business to succeed, you need to keep your IT systems running smoothly. Any problems that arise must be dealt with quickly and with minimum disruption to your business.
You need in-depth expertise in order to achieve this. That's where The IT People come in.

Our commitment to the business critical importance of your IT systems equates to a policy of fast solutions, total management, fault prevention and problem resolution.

We offer a pro-active service, and by means of pro-active maintenance and monitoring your servers daily we can often prevent problems from happening or when they do happen we can fix things promptly with minimal disruption to you and your employees.

We can arrange for one of our skilled engineers to visit you at your site to discuss your IT infrastructure, advise you on any hardware you may require, install network facilities and fix any problems.

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The IT People (Home) Limited

Owned by Peter Reeves
Limited company
Incorporated as from 8th September 2011
Verified on 24th July 2007
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Type Computer Repairs
Provider AXA Insurance
Verified 2nd December 2025
Stevenage
Hertfordshire

Qualifications

  • Environmental Awareness - Institution of Occupational Safety & Health
  • Health & Safety - Institution of Occupational Safety & Health
  • ICO Certificate
  • Safeguarding People & Productivity - Association of Chief Police Officers, Business Crime Lead (EduSafe)
  • EduCare - An Introduction to the General Data Protection Regulation Level 2
  • NCFE Level 2 Certificate in the Principles of Cyber Security

Associations

Reviews (753)

  • Average rating: 5.0 out of 5

    Review by

    on

    "Fixed any issue with the bios on the laptop. Quick service, clear communications. Would use again!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Brilliant service from The IT People! Peter collected my desktop and took it to his workshop to upgrade and install a new hard drive. He kept me updated throughout the whole process and was incredibly helpful. My computer was returned sooner than estimated, and the price was very reasonable. I’m extremely pleased with the service and wouldn’t hesitate to recommend them. I’ll definitely use The IT People again if I need any help in the future!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Gratitude to Peter for his persistence in solving an unknown PC issue!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 4.83 out of 5

    Review by

    on

    "I would highly recommend this company. Professional, friendly and very helpful. Thank you."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 4 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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