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The IT People Ltd

IT Services - Commercial. The IT People Ltd has been vetted and approved by TrustATrader. Covering all Herts, Beds and Bucks areas.

Membership number TT2934

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4.94 out of 5
756 reviews

  • Initial impression Initial impression: 4.9 out of 5.0
  • Punctuality Punctuality: 4.92 out of 5.0
  • Cleanliness Cleanliness: 4.93 out of 5.0
  • Quality Quality: 4.96 out of 5.0
  • Value Value: 4.94 out of 5.0
  • Overall opinion Overall opinion: 4.96 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

The IT People (Home) Limited come highly recommended for friendly, professional IT support that customers can trust. Reviewers describe Peter and the team as “honest, friendly, prompt, professional,” with clear communication and jobs completed “as promised,” from upgrading PCs (including a hard drive replacement) to handling system updates, data transfers and software updates. Many praise the extra care taken with everyday usability—such as helping customers with email, making icons easier to see, and restoring files so systems feel “much easier to use.”

What Customers Say

  • Goes above and beyond: Customers say Peter “kept me updated throughout the whole process” and returned a desktop “sooner than estimated,” with “a very reasonable” price.
  • Clear, patient support: People highlight help during stressful moments, with one customer saying Peter was “exceptionally friendly & helpful” when a firewall blocked photo uploads.
  • Reliable, value-for-money service: Reviews mention quick turnarounds (including work completed “basically the same morning”) and reassurance that issues are dealt with properly—“Job completed as promised.”
  • 0 missed appointments in the past 6 months

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About The IT People Ltd, Stevenage

For any business to succeed, you need to keep your IT systems running smoothly. Any problems that arise must be dealt with quickly and with minimum disruption to your business.
You need in-depth expertise in order to achieve this. That's where The IT People come in.

Our commitment to the business critical importance of your IT systems equates to a policy of fast solutions, total management, fault prevention and problem resolution.

We offer a pro-active service, and by means of pro-active maintenance and monitoring your servers daily we can often prevent problems from happening or when they do happen we can fix things promptly with minimal disruption to you and your employees.

We can arrange for one of our skilled engineers to visit you at your site to discuss your IT infrastructure, advise you on any hardware you may require, install network facilities and fix any problems.

The IT People (Home) Limited

Owned by Peter Reeves
Limited company
Incorporated as from 8th September 2011
Verified on 24th July 2007
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Type Computer Repairs
Provider AXA Insurance
Verified 2nd December 2025
Stevenage
Hertfordshire

Qualifications

  • Environmental Awareness - Institution of Occupational Safety & Health
  • Health & Safety - Institution of Occupational Safety & Health
  • ICO Certificate
  • Safeguarding People & Productivity - Association of Chief Police Officers, Business Crime Lead (EduSafe)
  • EduCare - An Introduction to the General Data Protection Regulation Level 2
  • NCFE Level 2 Certificate in the Principles of Cyber Security

Reviews (756)

  • Average rating: 5.0 out of 5

    Review by

    on

    "Thank you so much for your visit today, it has helped me more than you know. Email is very easy for me now, and the larger icons are also a bonus. Excel is great and my files are back up. Thank you also for making my system much easier to use, and thanks for your patience and understanding."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Fixed any issue with the bios on the laptop. Quick service, clear communications. Would use again!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "System update, data transfer & software updates. The IT people are honest, friendly, prompt, professional. Job completed as promised Highly recommend"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Highly recommend. Went above and beyond- Excellent service"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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