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  4. Computer Repairs & Servicing in Stevenage
  5. The IT People (Home) Ltd

The IT People (Home) Ltd

Computer Repairs & Servicing. The IT People (Home) Ltd has been vetted and approved by TrustATrader. Covering all Herts, Beds and Bucks areas.

Membership number TT2934

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4.94 out of 5
752 reviews

  • Initial impression Initial impression: 4.9 out of 5.0
  • Punctuality Punctuality: 4.92 out of 5.0
  • Cleanliness Cleanliness: 4.93 out of 5.0
  • Quality Quality: 4.96 out of 5.0
  • Value Value: 4.94 out of 5.0
  • Overall opinion Overall opinion: 4.96 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

The IT People (Home) Limited comes highly recommended for dependable home IT support delivered with a friendly, reassuring approach. Customers repeatedly praised Peter for going “over and beyond” to tackle everything from unknown PC faults and BIOS issues to replacing a failed PSU at very short notice, alongside clear communication and quick turnaround times.

What Customers Say

  • Persistent problem-solving: Customers thanked Peter for “his persistence in solving an unknown PC issue” and praised how he worked through tricky problems like “firewall didn’t allow me to upload photos”.
  • Friendly, professional service: Reviews highlight the team’s personable approach, with comments such as “Professional, friendly and very helpful” and “Very very helpful, really nice chap”.
  • Trustworthy value & clear pricing: Many noted they could get “an initial price without looking at the equipment”, and that work was “a permanent fix and has not re-occurred”.
  • Fast, on-the-spot support: Several reviewers mentioned quick responses and efficient outcomes—“came to the house to collect the pc & returned it the next day”—including laptop upgrades and data transfers.
  • 0 missed appointments in the past 6 months

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About The IT People (Home) Ltd, Stevenage, SG1 2XU

Based in Stevenage, Hertfordshire, The IT People are on hand to help with any PC or technology queries you may have. We aim to provide a complete range of reliable, high-quality computer repair and support services for home users and businesses.

With our no-fix, no-fee policy and a maximum labour charge of just £75, we offer outstanding value without ever compromising on quality.

We also provide a free call-out service within a 10-mile radius of Stevenage, making expert help both convenient and affordable.

Whatever the issue, our experienced and friendly team is ready to help. We regularly resolve problems such as:

System updates and new operating system installations

Windows failing to boot
Slow or unresponsive computers
Frozen screens or blue screen errors
Software or operating system faults
Overheating and unusual noises
Slow, dropped, or unstable internet connections
USB devices not being recognised
Mouse, keyboard, or power cord issues
Insufficient memory or performance problems
CMOS errors and startup faults

If we can’t fix your problem, you don’t pay a penny.

Business IT Support

We also offer a complete IT support package for small and medium-sized businesses through our sister company, The IT People Ltd.

We understand how critical your IT systems are to your business. That’s why our approach focuses on:

Fast and effective solutions
Proactive fault prevention
Total system management
Rapid problem resolution

Get in touch today to discuss your requirements and find out how The IT People can help keep your technology running smoothly.

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The IT People (Home) Limited

Owned by Peter Reeves
Limited company
Incorporated as from 8th September 2011
Verified on 24th July 2007
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Type Computer Repairs
Provider AXA Insurance
Verified 2nd December 2025
Stevenage
Hertfordshire
SG1 2XU

Qualifications

  • Environmental Awareness - Institution of Occupational Safety & Health
  • Health & Safety - Institution of Occupational Safety & Health
  • ICO Certificate
  • Safeguarding People & Productivity - Association of Chief Police Officers, Business Crime Lead (EduSafe)
  • EduCare - An Introduction to the General Data Protection Regulation Level 2
  • NCFE Level 2 Certificate in the Principles of Cyber Security

Associations

Reviews (752)

  • Average rating: 5.0 out of 5

    Review by

    on

    "Fixed any issue with the bios on the laptop. Quick service, clear communications. Would use again!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Gratitude to Peter for his persistence in solving an unknown PC issue!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 4.83 out of 5

    Review by

    on

    "I would highly recommend this company. Professional, friendly and very helpful. Thank you."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 4 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 4.83 out of 5

    Review by

    on

    "Very very helpful, really nice chap 😊"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 4 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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