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  4. Computer Repairs & Servicing in Stevenage
  5. The IT People (Home) Ltd

The IT People (Home) Ltd

Computer Repairs & Servicing. The IT People (Home) Ltd has been vetted and approved by TrustATrader. Covering all Herts, Beds and Bucks areas.

Membership number TT2934

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4.94 out of 5
752 reviews

  • Initial impression Initial impression: 4.9 out of 5.0
  • Punctuality Punctuality: 4.92 out of 5.0
  • Cleanliness Cleanliness: 4.93 out of 5.0
  • Quality Quality: 4.96 out of 5.0
  • Value Value: 4.94 out of 5.0
  • Overall opinion Overall opinion: 4.96 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

The IT People (Home) Limited is consistently praised for responsive, friendly IT help—customers describe getting through stressful moments quickly, with Peter and Vince delivering calm, reassuring guidance. From troubleshooting an “unknown PC issue” and fixing BIOS problems to replacing a failed PSU at very short notice (basically “the same morning”), the team repeatedly combines clear communication with reliable results.

What Customers Say

  • Personable, professional support: Customers repeatedly highlight how nice and reassuring the team is, with comments like “Professional, friendly and very helpful” and “Very friendly recommend 5*.”
  • Peter’s persistence and expertise: Peter is specifically praised for “persistence in solving an unknown PC issue,” resolving a firewall problem affecting photo uploads, and fixing desktop and laptop issues with “clear communications.”
  • Fast turnaround and value: Reviews mention quick fixes such as a laptop “fixed within a day” and work done promptly with “good time, at a good price,” including cases where customers felt they’d “got a permanent fix.”
  • 0 missed appointments in the past 6 months

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About The IT People (Home) Ltd, Stevenage, SG1 2XU

Based in Stevenage, Hertfordshire, The IT People are on hand to help with any PC or technology queries you may have. We aim to provide a complete range of reliable, high-quality computer repair and support services for home users and businesses.

With our no-fix, no-fee policy and a maximum labour charge of just £75, we offer outstanding value without ever compromising on quality.

We also provide a free call-out service within a 10-mile radius of Stevenage, making expert help both convenient and affordable.

Whatever the issue, our experienced and friendly team is ready to help. We regularly resolve problems such as:

System updates and new operating system installations

Windows failing to boot
Slow or unresponsive computers
Frozen screens or blue screen errors
Software or operating system faults
Overheating and unusual noises
Slow, dropped, or unstable internet connections
USB devices not being recognised
Mouse, keyboard, or power cord issues
Insufficient memory or performance problems
CMOS errors and startup faults

If we can’t fix your problem, you don’t pay a penny.

Business IT Support

We also offer a complete IT support package for small and medium-sized businesses through our sister company, The IT People Ltd.

We understand how critical your IT systems are to your business. That’s why our approach focuses on:

Fast and effective solutions
Proactive fault prevention
Total system management
Rapid problem resolution

Get in touch today to discuss your requirements and find out how The IT People can help keep your technology running smoothly.

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The IT People (Home) Limited

Owned by Peter Reeves
Limited company
Incorporated as from 8th September 2011
Verified on 24th July 2007
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Type Computer Repairs
Provider AXA Insurance
Verified 2nd December 2025
Stevenage
Hertfordshire
SG1 2XU

Qualifications

  • Environmental Awareness - Institution of Occupational Safety & Health
  • Health & Safety - Institution of Occupational Safety & Health
  • ICO Certificate
  • Safeguarding People & Productivity - Association of Chief Police Officers, Business Crime Lead (EduSafe)
  • EduCare - An Introduction to the General Data Protection Regulation Level 2
  • NCFE Level 2 Certificate in the Principles of Cyber Security

Associations

Reviews (752)

  • Average rating: 5.0 out of 5

    Review by

    on

    "Fixed any issue with the bios on the laptop. Quick service, clear communications. Would use again!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Gratitude to Peter for his persistence in solving an unknown PC issue!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 4.83 out of 5

    Review by

    on

    "I would highly recommend this company. Professional, friendly and very helpful. Thank you."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 4 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 4.83 out of 5

    Review by

    on

    "Very very helpful, really nice chap 😊"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 4 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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