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  4. Computer Repairs & Servicing in Stevenage
  5. The IT People (Home) Ltd

The IT People (Home) Ltd

Computer Repairs & Servicing. The IT People (Home) Ltd has been vetted and approved by TrustATrader. Covering all Herts, Beds and Bucks areas.

Membership number TT2934

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4.94 out of 5
756 reviews

  • Initial impression Initial impression: 4.9 out of 5.0
  • Punctuality Punctuality: 4.92 out of 5.0
  • Cleanliness Cleanliness: 4.93 out of 5.0
  • Quality Quality: 4.96 out of 5.0
  • Value Value: 4.94 out of 5.0
  • Overall opinion Overall opinion: 4.96 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

The IT People (Home) Limited consistently earns 5-star feedback for friendly, prompt and professional IT support, with customers praising how engineer Peter keeps them updated and makes the whole process reassuring. From upgrading desktops and replacing failed components like a hard drive or PSU, to full system updates, data transfer and email set-up, they’ve helped users get things working quickly—with clear communications and “job completed as promised”.

What Customers Say

  • Personable, trustworthy service: Customers describe the team as “honest, friendly, prompt, professional,” with Peter noted for being “incredibly helpful” and “totally trustworthy, honest, reliable and with the patience of saints!”
  • Quick turnarounds and follow-through: Reviewers report fast fixes like a “laptop died, fixed within a day,” plus work completed “basically the same morning,” and even a desktop returned “sooner than estimated.”
  • Clear communication and made-easy support: Many praised how The IT People improve usability, including help that made “Email is very easy for me now,” and persistent problem-solving—“Peter… helped me in a real panic” when uploads were blocked by the firewall.
  • 0 missed appointments in the past 6 months

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About The IT People (Home) Ltd, Stevenage, SG1 2XU

Based in Stevenage, Hertfordshire, The IT People are on hand to help with any PC or technology queries you may have. We aim to provide a complete range of reliable, high-quality computer repair and support services for home users and businesses.

With our no-fix, no-fee policy and a maximum labour charge of just £75, we offer outstanding value without ever compromising on quality.

We also provide a free call-out service within a 10-mile radius of Stevenage, making expert help both convenient and affordable.

Whatever the issue, our experienced and friendly team is ready to help. We regularly resolve problems such as:

System updates and new operating system installations

Windows failing to boot
Slow or unresponsive computers
Frozen screens or blue screen errors
Software or operating system faults
Overheating and unusual noises
Slow, dropped, or unstable internet connections
USB devices not being recognised
Mouse, keyboard, or power cord issues
Insufficient memory or performance problems
CMOS errors and startup faults

If we can’t fix your problem, you don’t pay a penny.

Business IT Support

We also offer a complete IT support package for small and medium-sized businesses through our sister company, The IT People Ltd.

We understand how critical your IT systems are to your business. That’s why our approach focuses on:

Fast and effective solutions
Proactive fault prevention
Total system management
Rapid problem resolution

Get in touch today to discuss your requirements and find out how The IT People can help keep your technology running smoothly.

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The IT People (Home) Limited

Owned by Peter Reeves
Limited company
Incorporated as from 8th September 2011
Verified on 24th July 2007
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Type Computer Repairs
Provider AXA Insurance
Verified 2nd December 2025
Stevenage
Hertfordshire
SG1 2XU

Qualifications

  • Environmental Awareness - Institution of Occupational Safety & Health
  • Health & Safety - Institution of Occupational Safety & Health
  • ICO Certificate
  • Safeguarding People & Productivity - Association of Chief Police Officers, Business Crime Lead (EduSafe)
  • EduCare - An Introduction to the General Data Protection Regulation Level 2
  • NCFE Level 2 Certificate in the Principles of Cyber Security

Associations

Reviews (756)

  • Average rating: 5.0 out of 5

    Review by

    on

    "Thank you so much for your visit today, it has helped me more than you know. Email is very easy for me now, and the larger icons are also a bonus. Excel is great and my files are back up. Thank you also for making my system much easier to use, and thanks for your patience and understanding."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Fixed any issue with the bios on the laptop. Quick service, clear communications. Would use again!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "System update, data transfer & software updates. The IT people are honest, friendly, prompt, professional. Job completed as promised Highly recommend"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Highly recommend. Went above and beyond- Excellent service"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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