Talboys Utility Services (Oxford) Ltd
Water Mains Replacement. Talboys Utility Services (Oxford) Ltd has been vetted and approved by TrustATrader. Covering Oxford, Swindon, Reading, Slough, Bicester and surrounding areas.
Membership number TT21732
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Register GuaranteeAbout Talboys Utility Services (Oxford) Ltd, Oxford
Talboys Utility Services (Oxford) Ltd is an expanding family business that prides itself on delivering first class service. Work is undertaken for numerous domestic and commercial clients including Thames Water, The University of Oxford, Sovereign and SOHA Housing. From job initiation to execution and after care, we ensure each customer’s journey is as efficient and cost effective as possible.
Operating since 1985 (but with over 50 years of combined experience), Talboys Utility Services (Oxford) Ltd is responsible for the repair and maintenance of the customer water network in the Thames Valley region. In addition to field team expansion and an internal waste plumbing facility, a full call centre and in-house planning function are available. We continue to build on our exceptional reputation within our sector, providing an excellent and efficient service to all our customers.
We can offer the following services:
- Leakage detection and repair
- New supplies and connections
- Lead supply pipe replacement
- Supply pipe tracing and replacement
- Service pipe flow and pressure testing
- Water metering, pressure reducing valves and non-return valves
- Open-cut trenching
- Thrust-bore moling
- All sizes of service pipes
- Minor civil engineering works
- Sewer repairs
- Mains repair and maintenance works
- Insurance work undertaken
- Fully managed service for utility companies
Initial calls are answered by our friendly call centre team who will allocate your enquiry to our technical planning and appointing department. An appointment will then be arranged with one of our specialist managers to visit your property and provide a free non-obligation quote for your repair or replacement. When the quote has been accepted and the customer is satisfied with all details arranged, a professional and experienced field team will attend on your chosen day to fix your problem. You will be kept informed throughout the project, from en-route updates to repair specifics.
Whether you are a large regulated company, corporation or a domestic customer, Talboys Utility Services (Oxford) Ltd ensures all work is tailored to suit your needs.
Please visit our website for more information on who we are, and how we can help. We look forward to hearing from you.
Please mention Trustatrader when calling.
Photo gallery
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- Nick Talboys -Managing Director, who has seen the business grow from two personnel to the sixty people employed today. You can find more of Nick's background history on our website.
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- Phil Hookham - Commercial Contractors Manager. Phil is considered a 'Founder Member' as he was with us since TUSO's inception in 1985. Phil takes pride in meeting with our customers to help identify and quote for how TUSO can best help them. More information on Phil's background with us is available on our websiite.
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- Phil Talboys - Operations Manager. Phil joined us in 1997 after a successful career in the commercial and sales sector. Today, Phil ensures the company keeps to our high standards and plans for the future growth and success of the company.
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- Meet our friendly and professional team with years of experience between them!
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- Vicki joined our management team following an 11 year career in Water and Waste Management with the UK's largest water company. Today, Vicki brings her experience and flair to the forefront of any decisions and future plans for TUSO's continued way forward.
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Talboys Utility Services (Oxford) Ltd
- Identification checked
- Company address verified
- Customer references checked
- Agreed to TrustATrader's high standards
- Agreed to complaints procedure
Oxfordshire
Insurance details
| Provider | Brown & Brown |
|---|---|
| Verified | 1st May 2025 |
Associations
Reviews (18)
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Average rating: 5.0 out of 5
Review by Lorraine Woodward
on 29th January 2026
"We had a particularly difficult job to reconnect the water supply to my daughter’s flat but Talboys were brilliant in every aspect of the works and I would thoroughly recommend them to anyone."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 5.0 out of 5
Review by Alex
on 15th January 2026
"I was impressed by the high level of professionalism shown by both the engineers carrying out the work and the handling of the case by the customer service. We had a leak in the water mains: other contractors, when contacted, immediately quoted us for an expensive leak detection procedure; Talboys, on the other hand, took the time to inspect the property and assess the issue before issuing a quote (which did not need any leak detection). During the work, we were particularly impressed by how clean the work area was left; considering the engineers had to move through our front door and corridor throughout the job. We really appreciate the care they took to protect our home."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 5.0 out of 5
Review by Alan
on 17th November 2025
"From the initial phone call to the TUSO office to the final clearing up, all TUSO employees were polite, hard-working, tidy and efficient. What I feared would be a troublesome job they made seem relatively easy. Where other companies wanted to dig up our drive and take at least two days, TUSO used a "mole" , giving a minimum of mess and completing the job in under four hours. It is difficult to see where the work has been carried out and they were roughly half the price of other quotes. I emphasize that I have no connection, professional or otherwise with TUSO apart from being a very satisfied customer."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 5.0 out of 5
Review by Katy
on 14th August 2025
"When in a panic regarding a leak on our property this company was recommended to us from two different sources. Matthew English and his team arrived at the specified time and immediately I knew we were going to be OK. Matt is the most charming and patient young man I have come across in quite a long time. He was so knowledgeable and helped me to understand HSG47. His plan to get the leak controlled was quickly and efficiently carried out and my property is looking as though nothing has happened. We are very grateful that Matt and his team were allocated to us and would not hesitate to recommend Tallboys Utility Services to anyone looking for a friendly, quick and efficient turnaround."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0