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Shaw Preservations Ltd

Damp Proofing in Tadworth, KT20 7JE. Covering Surrey

Membership number TT2689

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4.87 out of 5
236 reviews

  • Initial impression Initial impression: 4.9 out of 5.0
  • Punctuality Punctuality: 4.86 out of 5.0
  • Cleanliness Cleanliness: 4.85 out of 5.0
  • Quality Quality: 4.9 out of 5.0
  • Value Value: 4.8 out of 5.0
  • Overall opinion Overall opinion: 4.94 out of 5.0
  • 0 missed appointments in the past 6 months
  • 11th Year Member

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About Shaw Preservations Ltd - Damp Proofing in Tadworth, KT20 7JE

Thank you for viewing our profile.

Here is a snapshot of our Company.

Founded in 1974
We only use qualified surveyors
Members of the Property Care Association – Our regulatory body.
Members of Trustmark - The Governments accredited consumer website
We have our own work force (we do use sub contractors during periods of staff sickness or during a heavy workload)
Our operatives and surveyors are CRB checked (police checked)
Our office staff are highly trained and some have been on the same courses as some non-qualified so called surveyors.

How to choose a reputable contractor? Where to start?

First port of call is here. So you are already off to a great start. Next let’s look at the feedback. Good feedback is essential for any customers on this site. Was the company was on time, efficient, polite? Does the work look good? Great, this is what we all want from our contractors.

Now lets dig a bit deeper? Is the surveyor qualified? Of course, you wouldn’t want your home being inspected by a Non-qualified surveyor would you? Did you know there are a large amount of unqualified “surveyors” carrying out inspections? Some are very good, but equally some are poor. As a customer, how can you tell the difference? Which is why we would ALWAYS recommend using a contractor registered with the Property Care Association This is the Damp/Dry Rot traders regulatory body.

Being a member of the PCA means technical competence is checked. Any person can inject a DPC into the wall, but are they injecting the recommended quantities and at the right height? As a consumer how do you know? Is the plaster the correct formulation? (there is a special plaster with a DPC) how do you know this has been carried out correctly? Yes it looks nice, yes, it is dry now, but will it stand the test of time.
Time and time again, we have customers that have had damp works carried out by a lovely fella who was polite and helpful; wall is dry and he was definitely not a Rogue by any means. However, 18 months – 3 years down the line the damp is re-appearing. The contractor that issued the guarantee hasn’t gone bust – he has changed his name meaning the piece of paper you have is worthless!!

A useful tip: Try checking out the company on Companies House. This is a FREE service https://www.gov.uk/get-information-about-a-company here you will find a list of companies registered in the UK. . Here you will be able to tell how long a company has been trading. So you can see if they are telling you Porky Pies ?

Next Mis-diagnosis
There are so many different types of Wood Rot but the most damaging – Dry Rot Fungus – is often misdiagnosed by the unprofessional eye. As a PCA member, extensive on site learning, classroom training and laboratory training courses have been undertaken before sitting the exam so that Plaster Fungus is not diagnosed as Dry Rot and expensive treatments are then carried out (see our photo page to see how similar these rots are)

Similarly, Wood Boring Beetles come in various guises, from Common Furniture Beetle (attacks wood) to the Bark Borer (doesn't damage wood) again, often misdiagnosed, again with costly results.

Is the dampness due to condensation? This is the biggest cause of dampness in a property; or is it Penetrating dampness? Again, mis-diagnosing the problem can lead to incorrect treatment.

Whether you want an informal chat, need advice or book an inspection, we await your call.

Qualifications

  • Member of Trustatrader.com

Location

Tadworth
Surrey
KT20 7JE

Insurance details

Type Timber Treatment
Provider AXA
Verified 19th September 2018

Shaw Preservations Ltd

Owned by Jacki Shaw
Limited company
Verified on 20th March 2009
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Associations

Reviews (236)

  • Average rating: 5.0 out of 5

    "We were highly recommend to this company and we were not disappointed very professional from start to finish . Very friendly very helpful and explained everything and answered all the questions we would recommend this company"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    "We were highly recommend to this company and we were not disappointed very professional from start to finish . Very friendly very helpful and explained everything and answered all the questions we would recommend this company"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 4.17 out of 5

    "Shaw initially surveyed our house prior to purchasing it. This was carried out professionally and all information was shared with us promptly. It helped us gauge how much work there was to do in the house and impacted the final cost of the property positively. The work was rescheduled a couple times, by us, and Shaw were happy to go with these changes. The work then begun and was completed very promptly and in the agreed budget. Where they fell short at times was their promptness in communication (make sure you yourself respond to the correct email addresses as some are only part time staff). We had a communication breakdown and unclear expectations of what to expect on the arrival of tradesmen to the house. At the time, I attempted immediate response from Shaw's office but to no prevail; they never responded to these concerns. Overall, Shaw are a great company, the work completed was great and i would recommend them, just some communication issues when they are needed promptly."

    Trader reply: "Thank you for taking the time to leave this review. We accept your comment and apologise for the delay in replying to your emails. We do employ part time office staff who do have their own email addresses and acknowledge this is problematic if an immediate response is required and are now looking at solutions as a means of seeing if these emails can be addressed quicker. We would always encourage customers to use our generic email."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 4 out of 5.0
    • Cleanliness Cleanliness: 4 out of 5.0
    • Quality Quality: 4 out of 5.0
    • Value Value: 4 out of 5.0
    • Overall opinion Overall opinion: 4 out of 5.0
  • Average rating: 5.0 out of 5

    "I was very pleased with the work this company carried out at my property."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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