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R.G.M. Decorators

Painters & Decorators in London, SE16 6PP. Covering 30 mile radius of Southwark .

Membership number TT2520

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4.74 out of 5
38 reviews

  • Initial impression Initial impression: 4.79 out of 5.0
  • Punctuality Punctuality: 4.89 out of 5.0
  • Cleanliness Cleanliness: 4.61 out of 5.0
  • Quality Quality: 4.71 out of 5.0
  • Value Value: 4.68 out of 5.0
  • Overall opinion Overall opinion: 4.74 out of 5.0
  • 0 missed appointments in the past 6 months

About R.G.M. Decorators - Painters & Decorators in London, SE16 6PP

R.G.M. Decorators has established itself as a high quality Painting and decorating company, specialising in both domestic and commercial work.

The Company is run by a professional team, skilled with many years in the refurbishment industry, which enables them to deal with all clients needs and aspirations.

We believe that professionalism and listening to our customers, is the key to a successful client/Tradesperson relationship.

The painting and decorating services we cover include:

  • Interiors & Exterior Work
  • Paper Hanging
  • Wide Vinyl
  • Silks and Vinyls
  • Specialist Finishing
  • And much much more...

If there is anything that you wish to discuss further with us, please do not hesitate to give us a call as we will always be happy and available to give you helpful, friendly and professional advice.

We offer free quotes and estimates and look forward to hearing from you to discuss all you painting and decorating requirements.

Qualifications

  • Member of Trustatrader.com
  • Trust Mark 330409115
  • The Guild of Master Craftsmen A115334
  • Painting & Decorating Association

Location

London
London
SE16 6PP

Insurance details

Type Painter
Provider RSA
Verified 9th January 2020

RGM Decorators

Owned by Ray Martin
Sole trader
Verified on 21st June 2010
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Reviews (38)

  • Average rating: 5.0 out of 5

    "Rgm decorators finished the work at a high standard from the painting to the woodwork . Very punctual and friendly i would definitely recommend them"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    "I was recommended R.G.M Decorators by a colleague when I needed my flat refreshed. He was very professional and friendly, got on with the work without any problems. He even went out of his way and fixed some shelves that he hadn't quoted for! Highly recommend and would definitely use again."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    "Ray finished my works in the time stated and i am very pleased wth the results would definitely use again, good value for money ."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 1.5 out of 5

    "Poor quality. Would never recommend the trader to anyone. Did not prepare woodwork, ceilings or walls with sanding or priming before painting. Paint watered down so it was like tracing paper. Lacks eye to obvious details & eye to fine details. Had to frequently be made aware of things he missed or failed to do initially. He was slow. Had to sand & prep living room myself. Trader did such a poor 1st job, on the hallway & especially bedroom, he had to redo them. Took paints with him purchased out of my payment so, should have been left with me including set of paint brushes & box of filler. Paint in 3 on my bedding doesn’t wash out. I will have to buy tin of white satin paint, sandpaper, caulking , caulking gun & brushes. Charged 3 weeks work but worked 57.55hrs which totals to 2.398 days (not even 3 days)! Outrageous. Much more I could add but it is too upsetting. Do not want trader coming into my home again & will make good the things that need to be done myself."

    Trader reply: "Ceiling and walls...ceilings were rubbed down before painting (2 coats). Walls rubbed down given one coat of colour, and a second coat of 90% paint 10% water as the client complained that the walls were rough. I told her that I would add a watered down coat so the paint would go on smoother and the customer agreed with this. There was no lack of eye detail, in fact the client was there most of the time pointing out issues that I already knew about but wasn't given the chance to make good. With reference to removing paints from site I only remove the white paint which is standard practice for most decorators, and left the colours with the client. Paint brushes were brought on site and owned by me. With reference to time spent on site and money charged, the quote supplied was a fixed price which the client accepted before the work started. I told the client the work would take up to 3 weeks. If the work finished earlier, it would have made no difference to the fixed price which already had been agreed. The client did not want me to sand the fillers in the living room because she says it would bother the cat. The client did the sanding over the weekend and when I returned on Monday morning I noticed there were still marks from the filler which was not sanded down properly. The client insisted she did not want anymore sanding done so I had no alternative but to carry on painting. Going back to when I quoted for the works the client had shown me the work previous tradesmen had done. They had fitted skirting boards around the floors and also used them as architrave around the doors which were defective, with screws half out. I was only there to complete the decorating and not to correct their defects. All the way through the works the client was over the moon with my work, in fact she was jumping for joy at one point. After the works were completed the client was perfectly happy and there was no mention to me about any snagging list. If there was I would have resolved any issues quite happily. To finish, I am a member of Dulux Select Decorators, and as such my work is monitored by them. I am always conscientious and trustworthy when dealing with clients."

    • Initial impression Initial impression: 3 out of 5.0
    • Punctuality Punctuality: 2 out of 5.0
    • Cleanliness Cleanliness: 1 out of 5.0
    • Quality Quality: 1 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
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