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PM Charles Building & Plumbing Services Ltd

Fibreglass Roofing. PM Charles Building & Plumbing Services Ltd has been vetted and approved by TrustATrader. Covering Birmingham, West Midlands, Leicestershire, Derbyshire, South East England, Home Counties, and throughout the UK.

Membership number TT3762

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4.93 out of 5
141 reviews

  • Initial impression Initial impression: 4.92 out of 5.0
  • Punctuality Punctuality: 4.96 out of 5.0
  • Cleanliness Cleanliness: 4.9 out of 5.0
  • Quality Quality: 4.94 out of 5.0
  • Value Value: 4.92 out of 5.0
  • Overall opinion Overall opinion: 4.96 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

PM Charles Building & Plumbing Services Ltd (often referred to by customers as Gary and his team) comes highly recommended for fast, dependable plumbing and roofing work, with callers praising how quickly issues are dealt with—from “within 24 hours” for storm ridge tile repairs to emergency leak call-outs managed the same day. Customers repeatedly note clear explanations, reliable scheduling (often turning up at 7.30am “with no fail”), tidy work, and workmanship that leaves homes “fabulous” and “spot on,” whether it’s re-roofs, chimney repairs, conservatory roof replacements, or bathroom updates.

What Customers Say

  • Punctual, reliable service: Customers describe them as “Professional, punctual and tidy,” with teams “always on time” and even powering through on hot days without delays.
  • High-quality workmanship & care for your home: Reviews highlight “minimal mess,” cleaned-up finishes, and “outstanding” results—right down to tiling work described as “outstanding” and roofs left looking “great.”
  • Clear communication and fair value: Many praised quotes and explanations in detail, from sending “a full details description of what would be done” to fixing complex jobs (like a 3-way tap) to a “very high standard” with “reasonable” pricing.
  • 0 missed appointments in the past 6 months

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About PM Charles Building & Plumbing Services Ltd, Halesowen

We are a long established family run business of 20 years, who are fully competent in all aspects of the roofing trade. We are located and predominantly serve the West Midlands but have contracted extensively throughout the UK. We can provide a complete roofing and plumbing service at very competitive prices.

We are happy to work on the following:

  • Complete replacement cladding
  • Guttering
  • Lead work
  • New roofs
  • Slating
  • Fascias and soffits
  • Plumbing and burst pipes
  • Drainage and drain clearances
  • Water tank installation and replacement
  • Bathroom fitting and refurbishment
  • Kitchen fitting and refurbishment

We also undertake Insurance work and are known as very experienced troubleshooters for problems that may arise with projects. We take pride in our reputation for quality work carried out by friendly knowledgeable staff who have over forty years experience in our trades.

We are also Specialists in Emergency Repairs and Call-Outs.

Please call us to discuss your concerns and requirements, we aim to help. We're also willing to help with professional and helpful advice.

We look forward to hearing from you. Please mention Trustatrader when calling.

Thank you.

PM Charles Building & Plumbing Services Ltd

Owned by Gary Pickett
Limited company
Incorporated as from 7th February 2017
Verified on 24th October 2011
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure
Halesowen
West Midlands

Insurance details

Provider NIG
Verified 14th November 2025

Associations

Reviews (141)

  • Average rating: 5.0 out of 5

    Review by

    on

    "Gary was an absolute star. Had a plumbing issue and he came around promptly and fixed it straight away to a very high standard. Can't recommend P.M. Charles Plumbing enough. Brilliant service. 10/10"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 4.83 out of 5

    Review by

    on

    "The best tradesperson I have ever employed. Professional, punctual and tidy. Quoted for the work beforehand and adhered to. Willing to explain and deal with whatever needs to be done. My bathroom is now fabulous. He booked the job in for two weeks and finished before time. Wouldn’t hesitate to recommend him to my family and friends. Both he and his colleague were kind and friendly. The tiler did an outstanding job."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 4 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "They were both very nice done a good job"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "I was looking for a roofer to give me a quote to replace my 3 bedroom house, I rang this company and arranged for him to come round, very professional guy explaining what work would be done to complete the job,with that he sent me a full details description of what would be done .work was completed in just under 5 days ,the standard of work I was very impressed with every day they would turn up at 7 30am with fail .I would recommend this company for there standard and professional work experience high quality work ,its hard to trust trades people you don't know 🙄"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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