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Pinpoint Trace and Access Limited

Water Mains Replacement. Pinpoint Trace and Access Limited has been vetted and approved by TrustATrader.

Membership number TT30331

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4.95 out of 5
22 reviews

  • Initial impression Initial impression: 5.0 out of 5.0
  • Punctuality Punctuality: 4.95 out of 5.0
  • Cleanliness Cleanliness: 5.0 out of 5.0
  • Quality Quality: 4.95 out of 5.0
  • Value Value: 4.82 out of 5.0
  • Overall opinion Overall opinion: 4.95 out of 5.0
  • 0 missed appointments in the past 6 months

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About Pinpoint Trace and Access Limited, Walsall

We at Pinpoint Trace and Access Limited have over 55 years combined experience in water industry. Our expertise covers internal/external leak detection, and the replacement of water mains supply pipe. We can replace lead, copper, black Alkathene, and galvanise steel with the modern blue MDPE pipe. In most circumstances the work can be carried out by using an underground Moling technique, which eliminates a lot of disruptive excavation works. Any excavation works we carry out we aim to backfill, pavers, re-align concrete slabs, where possible, and leave the disturbed area safe and secure. Our skilled technicians have years of experience in accurately detecting internal/external leaks and providing plumbing/water main repairs that are both efficient and cost-effective

We can often locate the source of your water leak quickly and with the minimal amount of disruption, this is due to us investing in a large range of technology, which allows us to be as non-invasive as possible.

Our rapid response service often leads to next day attendance subject to availability.
Our services include:
• Leak Detection
• Water Leak Repair
• Extraction and Professional Drying
• Water Damage Repair, Reinstatement works
• Supply and replacement of water mains supply pipe
• Underground Moling Technique

Please call us to discuss your requirements or for free professional, friendly and helpful advice. Our service is transparent, and our costs are easy to understand. We look forward to hearing from you.

Please mention Trustatrader when calling. Thank you.

Pinpoint Trace and Access Limited

Limited company
Incorporated as from 9th November 2017
Verified on 20th March 2025
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider Ascot Underwriting Limited
Verified 20th March 2025
Walsall
West Midlands

Qualifications

  • British Damage Management Association
  • Gas Safe Register
  • Water Industry Approved Plumbers Scheme

Reviews (22)

  • Average rating: 5.0 out of 5

    Review by

    on

    "From the moment we contacted them, the experience was professional, and reassuring. They were recommended to us by Severn Trent and have excellent backing on Checkatrade, which gave us confidence. Debbie in the office was fantastic, responsive, polite, and truly dedicated to delivering outstanding customer care. She kept us informed throughout the entire process and made us feel supported every step of the way. Rob, the senior technician, was brilliant, friendly, highly knowledgeable, and honest. He explained everything clearly, including both the good and the bad, and took great care in his work. He found the leak, made the necessary emergency repair on the spot, and left the area spotless afterwards. Within 5 working days, we received a comprehensive written and photographic report, perfect for our insurance company. We wouldn’t hesitate to use Pinpoint Trace and Access in Bloxwich again!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "The technician Robert did a fantastic job locating our leak. He explained the whole process and was very careful, thorough and professional. We were very impressed with his work! Thanks also to the whole team of admin staff and to the boss for your helpfulness. Thank you again, Rob!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Narinder was excellent on the phone and explained the process clearly. Nick and Rob turned up on time and had the problem located within a couple of hours. The repair cost was ok at £125.00 and they left my house tidy after. Would recommend them to anyone."

    Trader reply: "Hi James, Thank you for your review, Many thanks, Narinder Johal Trace and Access Manager""

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "We have recently used pinpoint for a leak issue highlighted by south staffs water on a tenanted property. Right from the first initial phone call Narinder was very efficient and prompt. The booking was made straight away and the job completed very quickly. We also liked the convenience of the invoice payment process. Great experience with pinpoint and will definitely be in touch in the future. Thank you"

    Trader reply: "Hi Katie, Thank you for your review, Many thanks, Narinder Johal Trace and Access Manager"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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