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Pinnacle Plumbers & Heating Ltd

Plumbers. Pinnacle Plumbers & Heating Ltd has been vetted and approved by TrustATrader. Covering Hertfordshire, North London and the Home Counties.

Membership number TT6295

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4.86 out of 5
184 reviews

  • Initial impression Initial impression: 4.86 out of 5.0
  • Punctuality Punctuality: 4.82 out of 5.0
  • Cleanliness Cleanliness: 4.88 out of 5.0
  • Quality Quality: 4.9 out of 5.0
  • Value Value: 4.81 out of 5.0
  • Overall opinion Overall opinion: 4.88 out of 5.0
  • 0 missed appointments in the past 6 months

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About Pinnacle Plumbers & Heating Ltd, Stevenage, SG1 3QY

Yes, finally! Plumbers and heating engineers that turn up when they say they will, competently do the job they say they can and charge what was agreed, a rare breed, but we do exist. As we listen to our customers and can easily explain complex plumbing/heating issues we develop strong customer relationships and are confident you will want to use us again.

With an emphasis on quality workmanship and customer service. We tackle all jobs, large or small and those that others don’t know how to do or don’t want to. Once a customer of Pinnacle Plumbers and Heating Ltd we provide VIP treatment, rushing to your rescue in an out of hours emergency without extortionate call out fees.

Fitting a new boiler or general plumbing works is not exciting for the customer but you do want it done well. To the untrained eye, one install to another might look the same – they’re not. We focus on the detail, using quality materials and reliable boilers avoiding future headaches and should you require an unplanned install we offer a range of finance packages for the supply and fitting of a new boiler.

Good quality bathroom instillations are easier to spot but we believe there is a difference between good and first class. From design to final handover, we provide sound advice, factoring in aesthetics and practicalities that deliver a fantastic looking bathroom that works for the long term.

A final thought…

Have you ever had a tradesman leave your property cleaner than when they arrived? Pinnacle Plumbers and Heating Ltd invites you to a new experience.

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Qualifications

  • Gas Safe 564355
  • BPEC Certificate of Competence - Water Supply (Water Fittings) Regulations 1999
  • BPEC Certificate of Competence - Unvented Hot Water Systems
  • KAMCO - Power Flushing Training
  • Level 2 Certificate in Basic Plumbing Studies
  • Cskills Awards - Energy Efficiency Domestic Heating
  • LOGIC Certification - Domestic Basic Gas Installation Practice
  • LOGIC Certification - Core Domestic Gas Safety, Central Heating Boilers & Water Heaters, Combustion Performance Analysis
  • Association of Plumbing & Heating Contractors Member

Location

Stevenage
Hertfordshire
SG1 3QY

Insurance details

Provider Zurich
Verified 20th February 2024

Pinnacle Plumbers & Heating Ltd

Owned by Toby Friedrich
Limited company
Incorporated as from 5th February 2019
Verified on 4th November 2013
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Reviews (184)

  • Average rating: 5.0 out of 5

    "Toby was extremely efficient. Excellent work."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 3.33 out of 5

    "As the engineer did not provide a certificate for gas boiler check, I called another company and it turned out that I have been very lucky that I did. My boiler was shut down due to a faulty gas valve. It was lucky but it could have been worse."

    Trader reply: "Thank you for your feedback as it's very important to us. We value your comments as customer service is our priority. Discovering, on arrival to carry out your boiler service, that you didn’t have the instillation and service book that should have been left with you on completion of its original installation, I came back the following day, bringing with me a print out of the service schedule that is found at the back of this in order to create a service history. As previously discussed, this is the only requirement re documentation when carrying out a service. I also took the trouble to contact the boiler manufacturers to insure it had been registered with them for the purpose of the warranty. On carrying out the service, the service instructions were followed including the flue gas analysis at high and low rates and which at the time were within the correct parameters as documented in the paper work left with you. Our Flue gas analysers are calibrated annually as per regulations and they don’t tend to get it wrong. Pinnacle Plumbers & Heating Ltd."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 3 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 1 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
  • Average rating: 5.0 out of 5

    "I had a burst water pipe in my garden shed.Job quickly done.No hassle.Very polite."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    "Pinnacle Plumbers recently installed a new unvented system in our loft. Challenged by difficult access and a cramped working environment, Toby overcame these issues and completed the job to a very high standard and the result could not be better. At all times Toby was professional, hard working and considerate. He was a pleasure to have in our home and I do not hesitate to recommend him"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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