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Phoenix Builders

Wall Removal. Phoenix Builders has been vetted and approved by TrustATrader. Covering Colchester and surrounding areas

Membership number TT3743

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4.94 out of 5
283 reviews

  • Initial impression Initial impression: 4.94 out of 5.0
  • Punctuality Punctuality: 4.87 out of 5.0
  • Cleanliness Cleanliness: 4.94 out of 5.0
  • Quality Quality: 4.96 out of 5.0
  • Value Value: 4.94 out of 5.0
  • Overall opinion Overall opinion: 4.95 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

Phoenix Bathrooms and Kitchens comes highly recommended for full bathroom and kitchen refits, wetrooms and even larger electrics/plumbing projects—often delivered by the same in-house team. Across recent reviews, customers repeatedly praised Lawson for being “easy to deal with”, listening carefully to ideas, and providing a clear, written scope/estimate so everyone understood the deliverables. The team also stood out for tidy workmanship, excellent timekeeping and proactive snag resolution, with Nikki in the office keeping clients “up to date” throughout.

What Customers Say

  • Clear planning & strong communication: Customers valued that quotes were “broken down to show what would be included” and that they were kept informed at each stage, with Nikki frequently mentioned for answering questions and providing updates.
  • High-quality, detail-led workmanship: Reviews highlight excellent plumbing, joinery, plastering and tiling finishes, plus great attention to detail when Lawson and the team fitted radiators, electrics, and complete wetrooms.
  • Reliable, in-house team & tidy finish: Many said Phoenix carried out all work themselves (no subcontracting) and were “polite, tidy and very knowledgeable”, turning kitchens and bathroom overhauls into “far less stressful” projects.
  • 0 missed appointments in the past 6 months

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About Phoenix Builders, Colchester

We are Phoenix Builders, a building services company and builder in Colchester serving Colchester and the surrounding areas.

Our team delivers building work across Colchester with experience in new builds, extensions and structural repairs. We employ fully qualified and insured contractors and follow standards from our affiliations with NICEIC and BPEC to maintain safe, compliant installations. We manage brickwork, foundations and external works on-site to keep projects on schedule and minimise disruption.

  • New Builds
  • Alterations, Extensions & Conversions
  • Brickwork
  • Concrete
  • Plastering & Screeding
  • Tiling
  • Painting & Decorating
  • Kitchens & Bathrooms
  • Roofing Services
  • Re-pointing
  • Septic Tanks
  • Excavation Services
  • Soakaways
  • Foundations
  • External Works
  • Drainage

To see examples of our brickwork, drainage installations and roofing services, visit our website or contact us to discuss a free, no-obligation quote and project timescale. We can advise on planning-stage extensions, soakaway design or septic tank installation for properties across Colchester and nearby villages; please mention TrustATrader when you get in touch.

Please check the reviews on TrustATrader to read recent customer feedback about our work in Colchester.

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Phoenix Bathrooms and Kitchens

Owned by Lawson McQuaid
Limited company
Incorporated as from 25th September 2014
Verified on 19th October 2011
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Type PLI
Provider Trade Direct insurance
Verified 15th December 2025
Colchester
Essex

Qualifications

  • NICEIC Registered
  • C&G Level 3 Certificate in the Requirements for Electrical Installations
  • Trustmark
  • RECC Registered
  • BPEC WREG Certificate
  • BPEC Part L
  • BPEC Level 3
  • BPEC
  • DBS Checked May 2023

Associations

Reviews (283)

  • Average rating: 5.0 out of 5

    Review by

    on

    Simon Steel - Image 1 "Used Phoenix for a bathroom refit. This was a total rip out and replacement. Dealt primarily with Lawson. Found him easy to deal with and ready to make suggestions. What was really good was all works were documented in a clearly written scope so both parties were clear on what the deliverables were. Snags/issues noted were proactively dealt with without quibble. We’re very happy with the end result. I’d be more than happy to recommend Phoenix to anyone else."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    Marilyn Ensor - Image 1 "Cannot praise Lawson enough. From the initial conversations through to the end of the job we were delighted with the communication, hard work, consideration and helpfulness and the bathroom is beautiful. Also thanks to Nikki in the office who made sure we were kept up to date and answered any questions we might have. Would recommend Phoenix without reservation."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "HIRE THIS MAN IMMEDIATELY. Lawson is exceptional - very reasonably priced, very hardworking, and has made my house look like a catalogue. It was an absolute pleasure hosting Lawson to do my job. Originally, I hired him to plumb and fit our bathroom, I was so impressed I hired him for additional work - fitting our kitchen (inc. full electrics, plumbing, gas, tiling, & wall inserts to hold the cabinets). I also asked him to fit our blinds, lighting, swap over fridge hinges to open on the other side, and repair a storage heater that had fallen off the wall. Everything this man touches is gold. He is SO useful. He has a great personality too - easy to talk to, funny, humble. Whatever the job, Lawson is the ONLY man you'll need. Many thanks from an extremely grateful customer, James"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    Joanna - Image 1 "Phoenix did an amazing job of refurbishing our bathroom. Lawson took time to listen to what we wanted and was happy for us to choose and supply our fixtures and fittings as part of the refurbishment. The quote was broken down to show what would be included and we were kept informed and discussed everything at each stage of the work. The quality of the plumbing, joinery, plastering, tiling and mastic finish was of a very high standard. We had a vision for our newly refurbished bathroom and we are thrilled with the end result. Thank you Lawson, Toby, George and Andi for all the hardwork. We would definitely recommend Phoenix for a bathroom refurbishment."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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