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Phoenix Builders

Builders. Phoenix Builders has been vetted and approved by TrustATrader. Covering Colchester and surrounding areas

Membership number TT3743

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4.94 out of 5
286 reviews

  • Initial impression Initial impression: 4.94 out of 5.0
  • Punctuality Punctuality: 4.87 out of 5.0
  • Cleanliness Cleanliness: 4.94 out of 5.0
  • Quality Quality: 4.97 out of 5.0
  • Value Value: 4.94 out of 5.0
  • Overall opinion Overall opinion: 4.95 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

Phoenix Bathrooms and Kitchens, led by Lawson (with Toby and other specialists such as Craig, George, Andi, Nikki and Sophie), is widely praised for transforming bathrooms and kitchens with excellent workmanship and careful attention to detail. Customers describe full rip-outs and refits—such as a complete bathroom strip-out and refit—alongside kitchens delivered “in house”, with Lawson remaining a clear, knowledgeable point of contact throughout.

What Customers Say

  • Superb cleanliness and pace: Reviewers repeatedly note teams working “at a good pace, and keeping things clean as they went”, including neat, tidy finishes during bathroom and kitchen installations.
  • Professional communication and planning: Many valued the clarity of written scopes and documentation, with comments like work was set out so “both parties were clear on what the deliverables were”, plus being “kept informed” at each stage.
  • High-quality multi-trade results: From plumbing, joinery, plastering and tiling to electrics (including fuse boards and Part P certificates), customers highlight “the quality…was of a very high standard” and results that “exceeded our expectations.”
  • 0 missed appointments in the past 6 months

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About Phoenix Builders, Colchester

We are Phoenix Builders, a building services company and builder in Colchester serving Colchester and the surrounding areas.

Our team delivers building work across Colchester with experience in new builds, extensions and structural repairs. We employ fully qualified and insured contractors and follow standards from our affiliations with NICEIC and BPEC to maintain safe, compliant installations. We manage brickwork, foundations and external works on-site to keep projects on schedule and minimise disruption.

  • New Builds
  • Alterations, Extensions & Conversions
  • Brickwork
  • Concrete
  • Plastering & Screeding
  • Tiling
  • Painting & Decorating
  • Kitchens & Bathrooms
  • Roofing Services
  • Re-pointing
  • Septic Tanks
  • Excavation Services
  • Soakaways
  • Foundations
  • External Works
  • Drainage

To see examples of our brickwork, drainage installations and roofing services, visit our website or contact us to discuss a free, no-obligation quote and project timescale. We can advise on planning-stage extensions, soakaway design or septic tank installation for properties across Colchester and nearby villages; please mention TrustATrader when you get in touch.

Please check the reviews on TrustATrader to read recent customer feedback about our work in Colchester.

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Phoenix Bathrooms and Kitchens

Owned by Lawson McQuaid
Limited company
Incorporated as from 25th September 2014
Verified on 19th October 2011
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Type PLI
Provider Trade Direct insurance
Verified 15th December 2025
Colchester
Essex

Qualifications

  • NICEIC Registered
  • C&G Level 3 Certificate in the Requirements for Electrical Installations
  • Trustmark
  • RECC Registered
  • BPEC WREG Certificate
  • BPEC Part L
  • BPEC Level 3
  • BPEC
  • DBS Checked May 2023

Associations

Reviews (286)

  • Average rating: 5.0 out of 5

    Review by

    on

    "Excellent work done by Lawson and Toby, who were always friendly, attentive, considerate and professional. They did a complete bathroom strip-out and refit, working at a good pace, and keeping things clean as they went. I would recommend them wholeheartedly and will certainly be calling on them for any additional projects I undertake around the house."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "We needed a new circuit board plus some other work as part of our new kitchen. He also picked up on a few things we hadn't mentioned and these were also done. Lawson was respectful, clean, on time, thorough and friendly. Would definitely recommend to anyone."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    Simon Steel - Image 1 "Used Phoenix for a bathroom refit. This was a total rip out and replacement. Dealt primarily with Lawson. Found him easy to deal with and ready to make suggestions. What was really good was all works were documented in a clearly written scope so both parties were clear on what the deliverables were. Snags/issues noted were proactively dealt with without quibble. We’re very happy with the end result. I’d be more than happy to recommend Phoenix to anyone else."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    Marilyn Ensor - Image 1 "Cannot praise Lawson enough. From the initial conversations through to the end of the job we were delighted with the communication, hard work, consideration and helpfulness and the bathroom is beautiful. Also thanks to Nikki in the office who made sure we were kept up to date and answered any questions we might have. Would recommend Phoenix without reservation."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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