Pest ID Limited
Pest Control. Pest ID Limited has been vetted and approved by TrustATrader. Covering Essex, East London & Kent
Membership number TT32416
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About Pest ID Limited, Chelmsford
Our goal is for Pest ID Limited to continue to have the best reputation for pest control in Essex and East London. As well as Trustatrader, check out our Google reviews and Checkatrade reviews.
Customer Service – of all the things we do, this is the most important. For each job we do, we want our customers to feel pleased with the task they have employed us to do and that they have had excellent value for money.
If you’d like to know more about the people behind the pest control expertise, look at our Meet The Team page on our website.
Things you should know about Pest ID Limited
• Employ only the friendliest and most helpful technicians
• Fully insured to £10,000,000 public & product liability
• Full BPCA (British Pest Control Association Members
• BS EN16636 Certified
• Small enough to care with 5 highly trained technicians on the road
• Large enough to deal with the biggest and most complex pest issues
The Pest ID Limited Approach
The concept behind Pest ID Limited is to be a truly local pest control firm – supporting the local domestic and business community. By not stretching ourselves too far afield, we can provide the highest possible levels of service with the fastest achievable response times.
Pest ID Limited are full members of the BPCA (British Pest Control Association) and we are very proud of our CEPA certification accreditation, which means that we are competent enough to compete with the big nationals, yet still be able to offer a personalised service that larger companies simply cannot offer. At the time of writing, there are only four other independents in Essex who have achieved this accreditation.
Recent changes in legislation combined with new industry best codes of practice have meant significant changes in the way pest controllers should approach their work, with prevention and management of environments becoming more important than ever.
No longer is the emphasis on killing and saturation poisoning, where possible we choose to use more subtle, yet just as effective methods that are kinder to the environment and more humane to the pests we aim to get eradicated from our client’s properties.
Our years of experience have taught us just how important the customer is, how hard it is to win their trust and more importantly how vital it is to keep them. We genuinely take every step possible to keep our clients satisfied, which regularly leads to referrals and repeat business.
So, if you come on board as a new client, please share your experiences with others and help us achieve our goal of being the premier pest control business in the area.
If you would like to find out more about our pest control services, please get in touch for a no-obligation quote or take a look at our website
Please mention Trustatrader when calling
Photo gallery
Interesting pest control pictures (caution viewing)
6 photos
Pigeon proofing solar panel specialists
3 photos
Team Pest ID
10 photos
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- Very proud of our local team. Big enough to matter, yet small enough to care.
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- Name: Ian BrightPosition: Managing DirectorQualifications: RSPH Level 2 Pest ManagementBackground: Founded Pest ID in 2016 after working 25 years in customer focused environments. Looking after clients’ needs has always been paramount and remains his core principle.Passionate about pest control, Ian has built the business to a size where Pest ID are large enough to manage with confidence, numerous commercial clients, yet small enough to give ALL our clients the personal service that is so often missing in business these days.With a strong IT drive, Ian strives to improve the company through continual professional development and innovations that allow Pest ID to be competitive in a market that is often slow to change.Ian believes in building a family-oriented company culture.Personal: Very much a family man, Devoted husband, father and grandfather. Enjoys skiing, racket sports and reminiscing about his 30 years of playing rugby. An unenthusiastic gym goer and golfer.
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- Name: Liam SearlesPosition: DirectorQualifications: RSPH Level 2 Pest ManagementBackground: Spent 6 years in the Metropolitan Police. Then, the opportunity arose to join this family-orientated business.Starting out with Ian and Liam, the company quickly grew to the team it has become today.Liam is progressing his pest control education to RSPH Level 3 to expand his depth of pest control knowledge.Personal: Liam enjoys quality time with his wife and son. In his spare time, Liam plays rugby, golf and shooting. Loves BBQ’s with friends. Represented GB in Judo.Comments: “I really do love being a part of Pest ID and the team we have around us. No day is the same and long may this working environment continue.”
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- Name: James MihillPosition: Managing Director – Midlands DivisionQualifications: RSPH Level 2 Pest ManagementBackground: Previously worked 20 years in the fitness industry delivering exceptional customer service and maintaining high client retention.In a moment of madness, James decided a change of direction was needed and ‘fell’ into the pest control industry.Striving for great customer service and a thirst for continued learning (RSPH Level 2 trained, progressing to level 3), James has not looked back.Personal: Voted UK Fitness Manager of the Year.Enjoys breaks with his wife and family. Especially enjoys being outdoors as much as possible whether in the mountains, walking, skiing, cycling.Comments: “I go to work every day with a passion for pests and a love of working in pest management.”
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- Name: Jo AllenPosition: Office ManagerQualifications: RSPH Level 2 Safe Use of RodenticideBackground: Jo previously spent over 20 years in the city as PA in the banking industry. Looking for a change of admin roles led to Pest ID.Jo will probably be your first contact with Pest ID to offer advice and guidance. Recently completed a Pest Control Management qualification.Personal: Away from work, Jo is a wife and mother to 3 children. She also has a passion for all things Disney.Comments: “No two days are the same in my job and I can honestly say that I spend most of my time laughing, usually with customers (once I have coaxed them out of screaming and crying with fear over their pest issues).”
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- Name: Sharon BrightPosition: DirectorBackground: Originally from the banking sector, Sharon then worked in general practice.Sharon has been a driving force in the successful development of Pest ID.Joining Ian in setting up and establishing this new family business, Sharon still plays an active role in company matters.Personal: Ian & Sharon are childhood sweethearts. Sharon combines looking after her grandchildren, family and friends with a great sense of humour (wicked laugh!) and a glass of wine. A whirlwind of energy, Sharon enjoys power-walking her poor dog for miles across a multitude of terrains.
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- Name: Michelle MihillPosition: Technician – Midlands DivisionQualifications: RSPH Level 2 Safe Use of RodenticideBackground: Worked, previously, in the care sector and as a compliance officer in the pet food industry. Michelle recently qualified in pest management and brings a fresh take on how to approach pest control and relishes the opportunity to help people by solving their pest issues.Personal: When not working, Michelle enjoys spending time with husband James and her children.She also loves being outdoors and active, walking in the mountains, cycling, running marathons and ultramarathons.Comments: Asked how she finds time to fit everything in, her answer is simple: “Do what you love, love what you do and the time needed will make itself available for your passions.”
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- Name: Terry AshleyPosition: Senior TechnicianQualifications: RSPH Level 3 Advanced TechnicianBackground: Terry is our most experienced technician with over 40 years in the pest control industry. As a Level 3 technician, Terry is a “fountain of knowledge”.Terry’s attention to detail is evidenced by his work in many high class and historic buildings including the Houses of Parliament, and most of the London museums.Personal: Terry enjoys walking his two dogs and keeping fit. Terry is a blackbelt in Judo and represented GB.Comments: “A personal highlight was while working on a job at the BBC. The late great Terry Wogan offered me a cup of coffee in the legendary BBC canteen.“After 40 years, I still look forward to going to work, meeting new people and facing new challenges. The job is never boring and it helps to work for such a friendly, can do company (don’t tell the boss I said that).”
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- Name: Steve KentPosition: TechnicianQualifications: RSPH Level 2 Pest ManagementBackground: Steve became a pest controller in 2016, RSPH registered 2018. Has an interest in the biological aspect of pest control and finds it rewarding helping clients with pest management.Personal: At weekends, Steve enjoys riding his motorbike and socialising with friends.Comments: “I’m very happy with the career path I have chosen with Pest ID – I couldn’t imagine myself in another industry.”
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- Name: Bobby BallPosition: TechnicianQualifications: RSPH Level 2 Pest ManagementBackground: As part of Pest ID’s continuing development and investment for the future, Bobby became our first apprentice technician. Joining in 2019, Bobby has always been and continues to be dedicated to providing effective solutions and service at an exceptional level.His customer testimonials speak for themselves – always immensely positive!Personal: When not tackling pests, Bobby likes attending music festivals and inline speed skating.Bobby currently holds 15 National records, 34 British Champion titles and a 5th place with Team GB at European Championships.
All other media
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- The life cycle of bed bugs
Pest ID Limited
- Identification checked
- Company address verified
- Customer references checked
- Agreed to TrustATrader's high standards
- Agreed to complaints procedure
Insurance details
| Provider | AXA Insurance |
|---|---|
| Verified | 2nd March 2026 |
Essex
Qualifications
- British Pest Control Association
- National Pest Technicians Association
Reviews (6)
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Average rating: 5.0 out of 5
Review by Rebekah Prince
on 2nd March 2026
"I cannot recommend Terry from pest id highly enough. From the first phone call through to completion of the job, he was professional, knowledgeable and incredibly reassuring. He took the time to explain the issue clearly, outlined the treatment plan in straightforward terms, and made sure we felt completely comfortable with the process. Terry was punctual, respectful of the property and worked efficiently while maintaining a very high standard. What really stood out was his calm, friendly manner and genuine willingness to help — nothing felt rushed and no question was too much trouble. The problem was resolved quickly and thoroughly, and he followed up to ensure everything remained under control. An excellent service from start to finish. If you need reliable, trustworthy pest control, Terry is absolutely the person to call."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 5.0 out of 5
Review by Nada Lambert
on 24th February 2026
"We have squirrels under our solar panels! Ian initially came out and did a quick fix to see if that would do the job (he was unsure if it would, but wanted to try it as an option first) - he also refused to charge us for this. As he suspected, we needed to call him out for further work and he rearranged his diary to ensure he fitted us in swiftly. Very nice, honest guy and would recommend him to everyone."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 5.0 out of 5
Review by Amie Walsh
on 23rd February 2026
"I work for Essex Properties and we use Ian across our whole portfolio of properties - we wouldn't use anyone else!"
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 5.0 out of 5
Review by Sarah
on 23rd January 2026
"Really great friendly service from start to finish. Addressed all my concerns and spent time speaking through possible options. Would definitely recommend. Thank you!!"
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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