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  5. PDW Plumbing & Heating

PDW Plumbing & Heating

Plumbers. PDW Plumbing & Heating has been vetted and approved by TrustATrader. Covering Medway . Maidstone . Tunbridge Wells . Tonbridge and all surrounding areas

Membership number TT675

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4.94 out of 5
261 reviews

  • Initial impression Initial impression: 4.93 out of 5.0
  • Punctuality Punctuality: 4.95 out of 5.0
  • Cleanliness Cleanliness: 4.92 out of 5.0
  • Quality Quality: 4.98 out of 5.0
  • Value Value: 4.88 out of 5.0
  • Overall opinion Overall opinion: 4.97 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

PDW Plumbing & Heating (Paul) is repeatedly praised for fast, reliable boiler and plumbing fixes, with customers describing how he “sorted the problem” efficiently and got heating and hot water working again quickly—often within hours. Whether responding to urgent call-outs (including jobs after emergency services turned gas off) or fitting new equipment like cookers and boilers, Paul is noted for being polite, patient and tidy, and for explaining what he’s doing throughout.

What Customers Say

  • Punctual, responsive emergency help: Customers highlight how Paul attended at short notice—arriving quickly even on “a freezing day” and during weekend worries—with one review saying he “came out at really short notice” and “fixed the issue in a jiffy.”
  • Clear diagnosis and specialist knowledge: Many mention how he “diagnosed an issue… very quickly” and identified faults on older boilers within minutes, sourcing hard-to-find parts fast.
  • Friendly, respectful, great communication: Reviewers describe him as “very polite and friendly,” reassuring families and even taking time for vulnerable customers—one noted his kindness towards a grandson with special needs.
  • Tidy work and fair value: Customers repeatedly mention he leaves no mess and is “reasonably priced,” with several comments noting transparent fees and no overcharging.
  • 0 missed appointments in the past 6 months

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About PDW Plumbing & Heating, Yalding

PDW Plumbing & Heating is a friendly company with over 20 years experience.

Based in Maidstone we operate in Kent all all surrounding areas.

We cover all types of Domestic Plumbing and Heating services, including:-

  • All general plumbing
  • Leaking taps
  • Sinks
  • Toilets
  • Bathrooms & Showers
  • Kitchens
  • Heating / Central Heating
  • Radiators
  • Gas hobbs
  • Cookers
  • Boiler Service & Installation

NO call out charge.

We are City & Guilds Trained and Gas Safe registered.

All work undertaken is completed to the highest standards and we are happy to offer free quotes and estimates and are always available for helpful advice

Please call today for practical advice and to discuss your requirements.

We look forward to hearing from you.

PDW Plumbing & Heating

Owned by Paul Wakeling
Sole trader
Verified on 19th January 2010
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Type Plumbing & Heating
Provider Commercial Express
Verified 25th September 2026
Yalding
Kent

Qualifications

  • City & Guilds
  • Gas Safe registered 228391 (31/03/10)

Associations

Reviews (261)

  • Average rating: 5.0 out of 5

    Review by

    on

    "My gas boiler was making weird noises and Paul from PWD very efficiently sorted the problem and was polite, patient and friendly, especially towards my grandson who has special needs. He also did not overcharge for his time and expertise. I would thoroughly recommend him to anyone else."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Paul came to fit and install my cooker , he came the following day from when I contacted him. Was reasonably priced, he was very polite and friendly and spoke me through what he was doing & had done. Cooker is all fitted and connected ready to use. very happy and definitely recommend him."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Excellent plumbing service! Very professional, reliable, and efficient. I’m highly satisfied with the quality of the work and would definitely recommend him to others. Thank you for the great service!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Paul has excellent knowledge and diagnosed an issue for us very quickly. Very friendly and expeditious service. Would highly recommend."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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