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  5. PDW Plumbing & Heating

PDW Plumbing & Heating

Plumbers. PDW Plumbing & Heating has been vetted and approved by TrustATrader. Covering Medway . Maidstone . Tunbridge Wells . Tonbridge and all surrounding areas

Membership number TT675

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4.94 out of 5
257 reviews

  • Initial impression Initial impression: 4.93 out of 5.0
  • Punctuality Punctuality: 4.95 out of 5.0
  • Cleanliness Cleanliness: 4.92 out of 5.0
  • Quality Quality: 4.98 out of 5.0
  • Value Value: 4.88 out of 5.0
  • Overall opinion Overall opinion: 4.96 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

PDW Plumbing & Heating, led by Paul, is widely praised for fast, confident help during emergencies—customers report him arriving promptly after major leaks and boiler or hot water failures, including situations where services were turned off by gas emergency teams. Time after time, Paul is described as friendly, respectful in customers’ homes, and “tidy and very helpful”, with clear explanations and support from first call to the finish—often with parts sourced quickly so fixes can be completed the same day or within 48 hours.

What Customers Say

  • Prompt emergency response: Customers often mention he “came out at really short notice” and arrived straight away, with one leak “sorted within the hour” after he diagnosed the issue quickly.
  • Clean, professional workmanship: Reviews repeatedly highlight that he is “clean, tidy and efficient”, leaving “no mess anywhere,” whether replacing valves, fixing noisy pipes, or servicing boilers.
  • Knowledgeable and reassuring: Paul is frequently praised for expertise—one customer noted his “encyclopaedic knowledge of boiler models,” and he helps people understand the problem with stage-by-stage explanations.
  • 0 missed appointments in the past 6 months

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About PDW Plumbing & Heating, Yalding

PDW Plumbing & Heating is a friendly company with over 20 years experience.

Based in Maidstone we operate in Kent all all surrounding areas.

We cover all types of Domestic Plumbing and Heating services, including:-

  • All general plumbing
  • Leaking taps
  • Sinks
  • Toilets
  • Bathrooms & Showers
  • Kitchens
  • Heating / Central Heating
  • Radiators
  • Gas hobbs
  • Cookers
  • Boiler Service & Installation

NO call out charge.

We are City & Guilds Trained and Gas Safe registered.

All work undertaken is completed to the highest standards and we are happy to offer free quotes and estimates and are always available for helpful advice

Please call today for practical advice and to discuss your requirements.

We look forward to hearing from you.

PDW Plumbing & Heating

Owned by Paul Wakeling
Sole trader
Verified on 19th January 2010
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Type Plumbing & Heating
Provider Commercial Express
Verified 17th September 2025
Yalding
Kent

Qualifications

  • City & Guilds
  • Gas Safe registered 228391 (31/03/10)

Associations

Reviews (257)

  • Average rating: 5.0 out of 5

    Review by

    on

    "Paul come and fix our bath after we had a major leak, came out promptly and resolved the issue! A really lovely guy and very respectful of your property! Would recommend without hesitation to anyone!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Cannot recommend Paul enough. He came out at really short notice following my gas being turned off by the gas emergency people. No heating or hot water with the weekend looking bleak! Fixed in a jiffy by Paul who is extremely polite and amenable. Will definitely use Paul again!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Paul was fantastic, friendly and immediately knew the issue with our noisy pipes and the valve needing replacing which he did quickly and at a reasonable cost. Would def recommend and will def use again if ever needed."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Paul was fantastic, my heating decided to break on a freezing day and he made time in a busy schedule to come and check the problem, quickly found the fault and ordered the part and sorted it the very next day, I was so impressed with his professionalism. He is knowledgeable, worked in a tidy and efficient manner, explained to me very well what the problem was and helped me understand something I wasn’t sure about with the heating system. I am so happy my heating is working again! I will recommend you to anyone needing your help. Thankyou Paul you are a real angel!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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