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PDW Plumbing & Heating

Heating Engineers & Gas Fitters. PDW Plumbing & Heating has been vetted and approved by TrustATrader. Covering Medway . Maidstone . Tunbridge Wells . Tonbridge and all surrounding areas

Membership number TT675

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4.94 out of 5
257 reviews

  • Initial impression Initial impression: 4.93 out of 5.0
  • Punctuality Punctuality: 4.95 out of 5.0
  • Cleanliness Cleanliness: 4.92 out of 5.0
  • Quality Quality: 4.98 out of 5.0
  • Value Value: 4.88 out of 5.0
  • Overall opinion Overall opinion: 4.96 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

Paul at PDW Plumbing & Heating (often alongside Greg) comes highly recommended for urgent boiler, heating and plumbing repairs, with customers repeatedly praising how quickly he diagnoses faults and gets things back up and running. From fixing noisy pipes and replacing valves to resolving bath and sink leaks, he’s described as “immediately knew the issue” and “very prompt and friendly”, while also being “tidy and efficient” and respectful of customers’ homes.

What Customers Say

  • Rapid, reliable emergency help: Reviews highlight that he attends promptly—“arrived within 30 mins of my emergency call”—and sorted major issues like a leak under pressure “there and then” or restored heating/hot water “in a jiffy”.
  • Professional diagnosis and parts on hand: Customers say he “diagnosed the possible faults” and sourced hard-to-find parts fast, including fixing a 20+ year-old boiler within 48 hours and getting replacements quickly.
  • Polite, tidy and great communication: He’s frequently described as “extremely polite and amenable”, “no mess anywhere”, and someone who “explained to me very well what the problem was”.
  • Good value and transparent fees: Multiple customers noted he was “very transparent about fees”, offered “reasonable cost”, and even avoided call-out surprises where possible.
  • 0 missed appointments in the past 6 months

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About PDW Plumbing & Heating, Yalding

PDW Plumbing & Heating is a friendly company with over 20 years' experience.

Based in Maidstone we operate in Kent all all surrounding areas.

We cover all types of Domestic Plumbing and Heating services, including:-

  • All general plumbing
  • Leaking taps
  • Sinks
  • Toilets
  • Bathrooms & Showers
  • Kitchens
  • Heating / Central Heating
  • Radiators
  • Gas hobs
  • Cookers
  • Boiler Service & Installation

We are City & Guilds Trained and Gas Safe registered.

All work undertaken is completed to the highest standards and we are happy to offer free quotes and estimates and are always available for helpful advice

Please call today for practical advice and to discuss your requirements.

We look forward to hearing from you.

PDW Plumbing & Heating

Owned by Paul Wakeling
Sole trader
Verified on 19th January 2010
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Type Plumbing & Heating
Provider Commercial Express
Verified 17th September 2025
Yalding
Kent

Qualifications

  • City & Guilds
  • Gas Safe registered 228391 (31/03/10)

Reviews (257)

  • Average rating: 5.0 out of 5

    Review by

    on

    "Paul come and fix our bath after we had a major leak, came out promptly and resolved the issue! A really lovely guy and very respectful of your property! Would recommend without hesitation to anyone!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Cannot recommend Paul enough. He came out at really short notice following my gas being turned off by the gas emergency people. No heating or hot water with the weekend looking bleak! Fixed in a jiffy by Paul who is extremely polite and amenable. Will definitely use Paul again!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Paul was fantastic, friendly and immediately knew the issue with our noisy pipes and the valve needing replacing which he did quickly and at a reasonable cost. Would def recommend and will def use again if ever needed."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Paul was fantastic, my heating decided to break on a freezing day and he made time in a busy schedule to come and check the problem, quickly found the fault and ordered the part and sorted it the very next day, I was so impressed with his professionalism. He is knowledgeable, worked in a tidy and efficient manner, explained to me very well what the problem was and helped me understand something I wasn’t sure about with the heating system. I am so happy my heating is working again! I will recommend you to anyone needing your help. Thankyou Paul you are a real angel!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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