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  5. Osborn Plumbing

Osborn Plumbing

Plumbers. Osborn Plumbing has been vetted and approved by TrustATrader. Covering Essex . East London

Membership number TT2188

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4.91 out of 5
379 reviews

  • Initial impression Initial impression: 4.92 out of 5.0
  • Punctuality Punctuality: 4.93 out of 5.0
  • Cleanliness Cleanliness: 4.92 out of 5.0
  • Quality Quality: 4.93 out of 5.0
  • Value Value: 4.84 out of 5.0
  • Overall opinion Overall opinion: 4.92 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

Osborn Plumbing comes highly recommended for both everyday plumbing and urgent call-outs. Customers describe fast attendance—Harrison arriving “within 10 minutes” for an emergency where hot water was “gushing from a bath mixer tap”—as well as excellent, tidy workmanship on larger projects like bathroom refurbishments and complete en-suite overhauls. Many reviews also highlight clear communication and fair pricing, with Gavin praised for listening to what was wanted, providing a “good quote,” and delivering specialist fixes for leaks, taps, toilets and boilers.

What Customers Say

  • Rapid emergency response: Reviews mention quick arrival times and swift problem-solving, including one burst-pipe call-out where the team made the leak safe within “30 minutes” and returned to fit new parts.
  • Professional, tidy workmanship: Customers repeatedly note work done to a high standard with clean-up included—e.g., “clean tidy” finishes and rubbish removed after jobs like mixer tap replacements.
  • Great communication and value: Gavin is frequently commended for “excellent communication,” explaining options clearly, and offering “fare price” or “very fair price” for the work carried out.
  • Trusted father-and-son team: Clients value the experience and reassurance of Gavin Osborn and Harrison, describing them as “honest,” “pleasant,” and dependable for everything from toilet installations to boiler repairs.
  • 0 missed appointments in the past 6 months

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About Osborn Plumbing, Southend-On-Sea

Osborn Plumbing is a company that understands and appreciates the importance of completing projects on time and on budget. In everything we do we try to ensure maximum quality and customer satisfaction.All gas work undertaken, Boiler installations and services

We maintain very high standards when undertaking our work, and can provide anything you desire or imagine.

We aim to defy all the negative expectations that are associated with the Plumbing & Bathroom installations trade by being timely, tidy, polite, respectful, sensibly priced and focused on a first class service.

We have been established for 10yrs and have undertaken many projects. We take care in every process from planning to executing, ensuring that the best results are always achieved.

We are a fast growing business with the capacity to run multiple projects throughout Essex and East London, with experience working in both small and large projects all to the highest of specifications.

We understand that our success comes from our relationships with our clients all of whom have direct access to us 7 days per week. A large percentage of our work is generated by referals, showing that our customer base is a happy one.

We are a Southend on Sea based company, our working area includes Essex and East London. If your requirements falls outside of our working area still feel free to email or call us to find out if we can accommodate you.

We are happy to work on any General Plumbing work including

  • Bathroom installations
  • Wetrooms
  • Wall and floor tiling
  • Showers
  • Power flushing
  • Rads
  • Cylinders
  • Leaks
  • Taps
  • Traps
  • 24HR CALLOUT

If you require anything that is not listed above, please do not hesitate to contact me to discuss your requirements with our friendly professional team. We are happy to offer free quotes and estimates as well as helpful advice at any point. We give a discount to fellow Trustatrader members as well as Discounts for OAPs.

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Osborn Plumbing

Owned by Gavin Osborn
Sole trader
Verified on 18th November 2008
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider Commercial Express Insurance
Verified 10th November 2025
Southend-On-Sea
Essex

Qualifications

  • Member of Trustatrader.com

Associations

Reviews (379)

  • Average rating: 5.0 out of 5

    Review by

    on

    "Harrison came to do an emergency repair as hot water was gushing from a bath mixer tap. He arrived within 10 minutes and completed the work efficiently. We will definitely use Osborn Plumbing again."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    Sharon Peters - Image 1 "Had our bathroom renovated, Gavin listened to exactly what we wanted and gave us a good quote. His son Harrison did all the work and did an excellent job. We are so pleased with the finished job and would use them again. We highly recommend them."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Gavin fitted a new toilet for me. Excellent communication and a great job all round. Will definitely use Gavin again when I get round to updating my bathroom."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Had a new washing machine delivered. My under sink waste system was a bit of a mess. Contact Gavin and he came around looked at the job and returned 2 days later to carry out the work."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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