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North East Gas

LPG Specialists. North East Gas has been vetted and approved by TrustATrader. Covering Newcastle, Sunderland, Tyne & Wear and Northumberland areas.

Membership number TT20561

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4.9 out of 5
22 reviews

  • Initial impression Initial impression: 5.0 out of 5.0
  • Punctuality Punctuality: 4.86 out of 5.0
  • Cleanliness Cleanliness: 5.0 out of 5.0
  • Quality Quality: 5.0 out of 5.0
  • Value Value: 4.73 out of 5.0
  • Overall opinion Overall opinion: 4.82 out of 5.0
  • 0 missed appointments in the past 6 months

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About North East Gas, Newcastle upon Tyne

We are North East Gas, a reliable and professional heating company who have been serving both domestic and commercial customers in the Newcastle-upon-Tyne area for over nine years. We install every type of combination, conventional or system boiler you could find on the market. We install all brands and models of boiler, being anything from an Alpha to a Vaillant.

We cover all heating installations, breakdowns, and maintenance contracts, and are registered with most boiler manufacturers and trained yearly to keep up to date with everything concerning boilers.

Our boiler installations come with warranties from two years up to ten years, dependent on the manufacturer and model you choose. We are fully qualified and Gas Safe registered for your peace of mind. We also cover electrical fault finding with boilers.

We have regular landlord contracts as well as private homeowners and are always looking to help our customers in any way we can.

We offer unbeatable deals on new boiler installations; our company ethos is: We Won't Be Beaten.

Our highly skilled engineers possess the qualities and skills to carry out jobs to the highest possible quality finish, installing confidence in our customers. We have the skill and knowledge to carry out any job concerning Gas, Heating and Plumbing.

We can offer the following:

Gas Safety Certificates
Gas Boiler Flue Analysing
Gas Boiler Installations
Gas Boiler Servicing
Gas Boiler Repairs
Gas Hob Installations
Gas Cooker Installations,
Gas Fire Installations
Landlord Maintenance
Commercial Catering Certificate
Restaurant Fast Food Gas Certificate.
Cp44
All type of LPG gas work from caravan to mobile catering certification

If you are looking for reliable Gas Safe engineers in and around the Northumberland and Newcastle-upon-Tyne areas, please get in touch for a no-obligation quote.

If you would like to know more about the extensive services that we offer please visit our website

Please mention Trustatrader.com Ltd when calling.

North East Gas

Owned by Shamsul Islam
Sole trader
Verified on 2nd June 2021
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider iprism
Verified 16th May 2023

Qualifications

  • City & Guilds - Level 3 Diploma in Gas Utilisation Installation and Maintenance - Cookers, Tumble Dryers and Leisure
  • UK Certification Ltd Certificate of Achievement - Hot Water Storage Systems
  • UK Certification Ltd Certificate of Competence - Core Domestic Gas Safety, Central Heating, Hot Water Boilers and Circulators, Combination Boilers, Storage Water Heaters and Instantaneous Water Heaters
  • UK Certification Ltd Certificate of Competence - Core Changeover, Domestic Open, Balanced and Fan Assisted Flued Gas Fires and Wall Heaters. First Fix Commercial Pipework, Tightness Testing and Purging
  • UK Certification Ltd Certificate of Competence - Core Changeover (Natural Gas to LPG) for Mobile Catering

Reviews (22)

  • Average rating: 5.0 out of 5

    Review by

    on

    "Our boiler went off the day we were going on holiday.when we came back I phoned at lunch time he came out by 3.30. And finished about 4 45He said it would cost 700 for new parts but the boiler is 24 years old he said he would walk away then he said he could put reconditioned parts for 500 pounds so we did that untill we can get a new boiler. He phoned last night to see if was still working ok. I would recommend."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Shamsul was absolutely brilliant I rang him 9am he was at my house 10.30am my boiler needed new part he drove to Newcastle got part and came straight back to mend boiler as I had said to him I needed to go visit my mum in care home. Can’t recommend this fella enough Thanks again"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Brilliant done great job very nice man highly recommend 👍"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 3.33 out of 5

    Review by

    on

    "at first glance was absolutely brilliant did everything he was suppose to do worked out what was wrong with the cooker in seemed like the cooker has lpg injectors instead of gas injectors and this is where things turned south. Proceeded to change the injectors without my consent or advising me it will cost extra money on top to loosen 4 screws and change them with the 4 gas injectors I provided this is something I could of done myself. tells me at the end once hes done the job he has to fit a chain to the cooker which was going to cost £15 extra. In total costing £110 when the job quoted was £70."

    Trader reply: "Hello Mr Stephen Foster Thank you for positive and negative comment. As you said to me you installed the cooker yourself last year and council come and tested, and they condemned the cooker. When you called you said cooker need connecting and gas certificate priced agreed all good. Did the test on gas meter connected the cooker and tested for leak all good we turned the cooker on and lighted up, but your cooker turns off on low flame it’s a fault you never said this on the phone. After investigation it turns out you have wrong jets on the cooker at that stage, I did say it will be extra charge you were ok with it you never asked me how much you said you just wanted the cooker fixed so you can cook. When I asked for cooker chain, you did not have, and I said without a cooker chain I could not sign off the gas certificate and cooker at this point you asked do I have any and I said I do but it’s a commercial grade restrainer and is £15 at this point you was not happy. Yes, I did charge £25 to change jet, to you it may be 5-minute job but it’s not 5 minutes to me it’s my knowledge and experience you paying for. You advised me Gentoo council gas engineer tried to solve your cooker fault by cleaning cooker jet and was unsuccessful and advised you cooker is fault, you saying you could done the job in 5 minutes. If I did not investigate, then I would off have to disconnect cooker from gas line and cap off gas again and you still would pay agreed price."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 3 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
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