Matrix Fire & Security
Alarms & Security in Aylesbury, HP19 9BA. Covering Buckinghamshire, Berkshire, London, Bedfordshire, Hampshire, Hertfordshire, Oxfordshire, Surrey, Gloucestershire, Kent, Essex, Aylesbury, Milton Keynes, Reading, High Wycombe, Oxford, Luton, and rest of UK.
Membership number TT3813
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About Matrix Fire & Security - Alarms & Security in Aylesbury, HP19 9BA
Free external security light installed with every new intruder alarm system for trust a trader customers. Promo code Trust Us.
Matrix Fire and Security offer a comprehensive range of services to meet your personal or commercial access control, safety and security requirements. Established for over 9 years, Matrix Fire and Security has built up a reputation for quality and service that is second to none within the Security industry. We are based in Aylesbury (Bucks), and cover London and all Home Counties.
Operating from our offices in Aylesbury and Kent, we can offer advice on all aspects of security and maintenance for any type, size or level of security. We offer a 'One Stop' shop from installation to service and maintenance. Working with our Managing Agents, domestic and commercial customers, we understand the importance of reliability at an affordable price. Our packages are tailored to offer both - VALUE and RELIABILITY for our customer's security needs.
We offer a vast range of security services including;
- Access control
- Intruder alarms
- CCTV systems
- Fire Safety equipment
- Gates and Barriers
Matrix Fire and Security can guarantee a product to suit your requirements whilst delivering outstanding customer service you can rely on. In 2010, we acquired SRG Fencing Ltd who are experts within the security fencing industry. This further strengthened the portfolio of products we can offer, including increased customer support. In combination with SRG Fencing, Matrix Fire and Security can offer a complete perimeter security system.
To ensure our clients requirements remain uncompromised, we offer a free consultation service to establish the most appropriate product to meet functional, aesthetic, and budgetary requirements. This philosophy of understanding our clients' needs has ensured regular repeat business throughout the company's long history.
Please contact one of our expert security advisers to discuss any of your requirements! We can offer free no obligation quotes and advice for any of your access control and security needs.
We look forward to hearing from you. Please mention Trustatrader when calling. Thank you.
Location
Aylesbury
Bucks
HP19 9BA
Bucks
HP19 9BA
Insurance details
| Provider | AXA Insurance |
|---|---|
| Verified | 6th November 2020 |
Matrix Fire & Security
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- Customer references checked
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Associations
Reviews (86)
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Average rating: 4.83 out of 5
D Williams
14th January 2021
"Been Matrix customers for years. First ever review to say as excellent as ever. High quality package thoughtfully upgraded by Elliot, who is very professional and clearly knows what he is doing. Great all-round team, the ladies in the office are always charming and cheerful. Invest in quality products and it pays off, with excellent guidance by MF&S. Discretion and trust are a premium in this industry, and you get what you pay for with Matrix."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 4 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 1.83 out of 5
Paul Ferguson
15th July 2020
"Very poor service from Matrix,system fitted by an engineer who moved to New Zealand taking all codes and information with him, company taking ages to track him down and retrieve the details. It has never functioned satisfactorily, a sensor needed replacing- this never materialised. The app never worked properly on our phones, the final straw came when the battery in the outside siren needed replacing- it kept going off at night. Over the phone an engineer said it would continue going off until totally drained, resulting in my husband removing the battery in the middle of the night. Several days later an engineer attended, changed the battery but was unable to connect it to Pyronix cloud saying it needed to be done via a laptop, on his return appointment he did not use the laptop instead blaming poor mobile reception. He then suggested a new WiFi board, he was to report this and send a quotation we have heard nothing. We have cancelled our contract, Matrix has not responded."
- Initial impression Initial impression: 2 out of 5.0
- Punctuality Punctuality: 3 out of 5.0
- Cleanliness Cleanliness: 3 out of 5.0
- Quality Quality: 1 out of 5.0
- Value Value: 1 out of 5.0
- Overall opinion Overall opinion: 1 out of 5.0
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Average rating: 4.67 out of 5
M T Haliday
21st January 2020
"Always helpful and efficient."
- Initial impression Initial impression: 4 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 4 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 5.0 out of 5
David Thomson
18th June 2019
"This work was carried out in a very professional way, the installers were very polite and helpful, they carried out the work neatly and tidily and explained the workings of the cameras in full detail. Very satisfied and would definitely recommend this company"
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0