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Kempston Windows Limited

UPVC Door. Kempston Windows Limited has been vetted and approved by TrustATrader. Covering Beds

Membership number TT1720

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4.9 out of 5
760 reviews

  • Initial impression Initial impression: 4.87 out of 5.0
  • Punctuality Punctuality: 4.91 out of 5.0
  • Cleanliness Cleanliness: 4.93 out of 5.0
  • Quality Quality: 4.94 out of 5.0
  • Value Value: 4.79 out of 5.0
  • Overall opinion Overall opinion: 4.94 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

Kempston Windows Limited comes highly recommended for a smooth, friendly service “from quote to carrying out work”, with customers repeatedly praising the team for being punctual, organised and respectful of the home. Reviews highlight clear, detailed estimates (including “detailed information and diagrams”) and excellent communication throughout, with workers such as Wesley and Wes commonly mentioned for listening to customers’ requirements and explaining everything thoroughly.

What Customers Say

  • Start-to-finish professionalism: Customers say service is “great from start to finish”, and Wesley is praised for understanding preferences at the initial consultation, while Wes is “a pleasure to deal with” and explains everything thoroughly.
  • Quality workmanship & attention to detail: Fitters are described as “very professional” with installations left “perfect”, including double glazing, replacement windows, patio doors, front doors, and more—often with careful planning and great finishing.
  • Clean, tidy sites and reliable teams: Many reviews note areas are cleaned and “hoovered” every day, with teams “always on time”, “punctual”, and courteous, plus aftercare details shared by phone when needed.
  • 0 missed appointments in the past 6 months

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About Kempston Windows Limited, Bedford

At Kempston Windows we pride ourselves on the quality of our work and the service we provide to our customers. All our installations are carried out to the highest standard of workmanship from start to finish using only the highest standard of products available.

All of our work has the following as standard:

  • 70mm Internally glazed window system
  • Kenrick easifit window locks exceeding BS7950 high security requirements
  • Insurance approved Yale Multi Lock on all Doors to BS3621:2004 standard
  • Pilkington K glass with warm edge super spacer
  • 10 year guarantee

We also offer a repair service including broken handles, locks and hinges, misty units, leaky conservatories and much much more. We are happy to undertake work on windows, doors and conservatories, porches, patios, French doors as well as fascias, soffits and guttering.

We are based in Kempston but operate within a 30mile radius covering Bedfordshire and are happy to offer free no obligation quotes and estimates. Helpful advice is always available.

Kempston Windows Limited

Owned by Wesley Matthews
Limited company
Incorporated as from 7th June 2013
Verified on 16th October 2007
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider Ark Insurance Group
Verified 21st May 2026
Bedford
Bedfordshire

Qualifications

  • Fensa Approved 29755

Reviews (760)

  • Average rating: 5.0 out of 5

    Review by

    on

    "Great service from quote to carrying out work. Always friendly and professional."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Highly recommend Kempston Windows. Great service from start to finish. Really pleased with our new doors."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    Wendi - Image 1 "Work took place over three days. At the end of every day, the work area was cleaned and hoovered. Products were of good quality and fitted well. Very heavy secondary glazing removed. The large window at the back of the house was changed to french window enabling us to get a wheelchair into the living room. Advice on care and use was given. Phone number given for any required aftercare. Workers were friendly and polite, breaks were kept to a minimum. Very professional company."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Very friendly service received from Wesley for the initial consultation who understood our requirements and preferences. The installation team on the the day were very respectful and courteous. I would have no hesitation in recommending Kempston Windows."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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