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J&B Auto’s

Wheels Brakes & Exhaust Specialist in Stevenage, SG1 3HH. Covering North Hertfordshire and all surrounding areas.

Membership number TT9607

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4.9 out of 5
115 reviews

  • Initial impression Initial impression: 4.82 out of 5.0
  • Punctuality Punctuality: 4.98 out of 5.0
  • Cleanliness Cleanliness: 4.94 out of 5.0
  • Quality Quality: 4.85 out of 5.0
  • Value Value: 4.88 out of 5.0
  • Overall opinion Overall opinion: 4.96 out of 5.0
  • 0 missed appointments in the past 6 months
  • 4th Year Member

About J&B Auto’s - Wheels Brakes & Exhaust Specialist in Stevenage, SG1 3HH

Welcome to JB AUTOS

ABOUT US

JB Autos is a Well established car garage offering Services, MOT's, Repairs and now a specialist tyre fitting company.
Established car garage services with a trusted reputation for over 40 years.

Why Choose us?

Service & Repairs

  • Audi garage
  • Battery servicing
  • Brakes & clutches
  • Brakes repairs
  • BMW garage
  • Car puncture repairs
  • Car repairs
  • Car servicing
  • Clutch repairs
  • Car batteries
  • Car brakes
  • Car diagnostics
  • Car electrics
  • Car engines
  • Commercial vehicle repairs
  • Diesel engines
  • Engine diagnostics
  • Engine parts
  • Engine reconditioning
  • Exhaust systems
  • Ford garage
  • Fuel injection adjustment
  • Fuel injection
  • Gearbox repairs
  • Mechanics
  • MOT testing
  • Oil change
  • Petrol engines
  • Renault garage
  • Tyres
  • Tyre services
  • Van repairs
  • Vauxhall garage
  • Vehicle inspection
  • Vehicle tracking
  • Windscreens

For further information of the services we cover, please feel free to visit our website

Contact us today for a free quote and to discuss your requirements. We are always available to give friendly, professional and helpful advice.

When calling please remember to mention Trustagarage.com. Thank you.

Location

Stevenage
Hertfordshire
SG1 3HH

Insurance details

Type Motor Insurance
Provider Nig - Motor Insurance
Verified 2nd January 2019

J&B Auto’s

Owned by Barry Jones
Partnership
Verified on 11th April 2016
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Associations

Reviews (114)

  • Average rating: 4.5 out of 5

    • Initial impression Initial impression: 4 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 4 out of 5.0
    • Value Value: 4 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 4.83 out of 5

    "I have been using J B Autos for over 30 years and have never had cause for complaint. Very helpful and knowledgeable. Excellent Service"

    • Initial impression Initial impression: 5 out of 5.0
    • Helpfulness Helpfulness: 5 out of 5.0
    • Efficiency Efficiency: 5 out of 5.0
    • Cleanliness Cleanliness: 4 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 3.17 out of 5

    "Vehicle was damaged whilst in their care for MOT, service and air conditioning recharge, It took three days. Drivers side door and wing were dented. It cost £350 for repairs (settled by J&B Autos). Nobody owned up to the cause of the damage. One of J&B Autos mechanics accused vehicle owner of "being rude"."

    Trader reply: "Hi Mr Hartley, We appreciate that you have taken time out to leave us a review. J&B have been repairing cars for over 40 years and have never had any kind of damage caused to a customers car, We're as disappointed as anybody that this has occurred. Nobody owned up to damaging the vehicle as the damage wasn't done on J&B's premises as you saw when we both went through the CCTV footage and both come to the conclusion that the damage must have been caused elsewhere. However we still agreed to pay out and have the car repaired at the cost of £350 as we took your word that the damage was not there before hand. We booked the car in the very next day to be repaired and you collected the vehicle the following day happy with the work that had been carried out. As we said on the phone to you if we had gone through the companies insurance the car would have been written off due to the value of the car being less than that of the damage. However we knew how much the car meant to your mother so Barry paid to have the car repaired out of his own pocket. Our mechanic that spoke to the vehicle owner on the phone was called an incompetent driver and spoken to in a very discourteous manner and therefore asked if the phone call could take place when the customer could speak with us appropriately. We have been repairing Mrs Hartley's vehicle for over ten years and have never had any issues, we're very disappointed that it has come to this. If you have any other questions then please do not hesitate to contact us, Kind regards J&B Auto's"

    • Initial impression Initial impression: 3 out of 5.0
    • Helpfulness Helpfulness: 3 out of 5.0
    • Efficiency Efficiency: 3 out of 5.0
    • Cleanliness Cleanliness: 4 out of 5.0
    • Value Value: 3 out of 5.0
    • Overall opinion Overall opinion: 3 out of 5.0
  • Average rating: 5.0 out of 5

    "Very friendly and helpful as always. Thank you."

    • Initial impression Initial impression: 5 out of 5.0
    • Helpfulness Helpfulness: 5 out of 5.0
    • Efficiency Efficiency: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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