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ISS Aerial & Satellites

Aerial & Satellite Installation. ISS Aerial & Satellites has been vetted and approved by TrustATrader. Covering Lytham St Annes, Poulton, Clevleys, Lancaster, South Lakes, Darwen, Southport, Bolton and Manchester

Membership number TT1520

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4.9 out of 5
3154 reviews

  • Initial impression Initial impression: 4.91 out of 5.0
  • Punctuality Punctuality: 4.83 out of 5.0
  • Cleanliness Cleanliness: 4.95 out of 5.0
  • Quality Quality: 4.95 out of 5.0
  • Value Value: 4.82 out of 5.0
  • Overall opinion Overall opinion: 4.94 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

ISS Electrical Contractors & Property Services Limited (often referred to as Ian) earns consistent praise for getting aerial, satellite and TV reception issues sorted quickly and properly—whether it’s fixing a dangling Freeview antenna, reconfiguring Sky Q feeds, or troubleshooting flickering and faulty electrics during an aerial/TV visit. Customers repeatedly highlight Ian’s prompt communication, punctual arrivals, and professional finish, including late evening work to complete a job before lighting failed.

What Customers Say

  • Fast response & clear communication: Reviews mention prompt contact and agreed time slots, with one saying they “arranged to visit today” after a call “yesterday evening,” and others noting Ian “kept me updated of progress”.
  • Neat, tidy workmanship with safety in mind: Customers praise him for tidy results—“no mess whatsoever,” dust sheets down, removing old cabling—and for checking and rectifying faults “to ensure all safe”.
  • Value and going the extra mile: Many describe “fair” pricing and “very good value for money,” alongside extra care like tidy-up and testing—“showed us where the wiring was” and checking everything worked afterwards.
  • 0 missed appointments in the past 6 months

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About ISS Aerial & Satellites, Preston

ISS Aerial & Satellites is a trusted, professional business with over 20 years of experience, offering a comprehensive service in Aerial and Satellite, Projectors & Audio Visual, and multiroom installations.

Our team of experienced installers and electricians deliver a bespoke service for flat screen TVs, home cinema installations, digital television aerials and Sky installations.

We provide high quality plasma LCD and LED TV installation on all wall types and above fireplaces or on chimney breasts. We are hidden wiring experts and provide the most comprehensive television aerials installation and home cinema installation

We can install:

HDTV, plasma and LCD TVs screens and projectors

  • Sky Digital
  • Freeview and freesat
  • Home Cinema installation
  • Multi-room TV systems
  • Concealed wiring
  • Digital television aerials
  • Home security/alarm systems
  • Wireless music solutions for your home from sonos installation

ISS has worked with all the major brands including Bang & Olufsen, Bose, SONOS and Harman Kardon for over 5 years and we have never strayed from our founding principles of delivering an honest, high quality and reliable service on all television aerials installations, home cinema installation and Sonos installation.

If you are interested in any of our expert services, please do not hesitate to contact us with a query or for friendly advice. We offer free, non obligatory quotations and estimates.

Thank you for your consideration, we look forward to hearing from you.

ISS Electrical Contractors & Property Services Limited

Owned by Ian Storey
Limited company
Incorporated as from 22nd July 2003
Verified on 27th August 2010
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Type Electrical Contractors
Provider Aviva
Verified 9th February 2026
Preston
Lancashire

Qualifications

  • Registered Digital Installer (RDI-LB) No. 18267057
  • NICEIC Domestic Installer No. D101070
  • NICEIC Electric Vehicle Charging Course
  • Member of Trustatrader.com

Reviews (3154)

  • Average rating: 5.0 out of 5

    Review by

    on

    "Having seen reviews for ISS we felt assured we would be in good hands regarding an old TV reception problem. We were not disappointed. Throughout the whole process Ian was professional, courteous & extremely skilled and knowledgeable. He kept us updated re his schedule & the potential to visit to investigate, fitting in with our availability. On arrival Ian was extremely respectful ensuring not to bring any dirt into the home whilst working. Ian was diligent, checking everything & clearly explaining the options to fix the identified problems. He carried out work there & then in hot conditions, into the night ensuring the job was done. He then went above and beyond making sure a further bedroom TV connection point could work which required another visit up to a very hot loft. When finished we were very happy with a working TV & brand new Aerial. Ian is an absolute credit to ISS &I wouldn’t hesitate recommending him to family/friends needing any aerial/satellite/installation assistance."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "ISS contacted us promptly and a day & time was agreed and work finished within a few working days. He worked into the evening to get the work finished before the light failed. Many thanks ISS."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "I have used this company previously (14 years ago) to sort Freeview Antenna and an Amplifier on an existing aerial. Yesterday, I discovered that the antenna had separated from the pole and was dangling at the bottom of a cable. I telephoned their number yesterday evening and they arranged to visit today. They rang this morning to confirm when they would be coming and arrived on time. The work was carried out efficiently and at a reasonable price. I would have no hesitation in recommending their work."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 4.83 out of 5

    Review by

    on

    "Great experience. He removed my aerial quickly and safely, and even went the extra mile to tidy everything up and check the job was perfect. Highly recommended."

    • Initial impression Initial impression: 4 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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