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Hall & Randall Plumbers

Plumbers in London, NW11 7RX. Covering London, Home Counties and all surrounding areas.

Membership number TT6580

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4.91 out of 5
106 reviews

  • Initial impression Initial impression: 4.89 out of 5.0
  • Punctuality Punctuality: 4.94 out of 5.0
  • Cleanliness Cleanliness: 4.94 out of 5.0
  • Quality Quality: 4.97 out of 5.0
  • Value Value: 4.81 out of 5.0
  • Overall opinion Overall opinion: 4.92 out of 5.0
  • 0 missed appointments in the past 6 months

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About Hall & Randall Plumbers - Plumbers in London, NW11 7RX

Established in 1980 the Company has grown enormously due to the vast plumbing knowledge and Customer Care endorsed by its founders Garry Hall and John Randall.

Now employing 20 full time Plumbing and Heating engineers, and 6 Improvers supported with an office staff of 14. All our on-site staff have enhanced CRB checks. We also carry out a Preventative Gutter and Roofing Maintenance Programme, our team uses its own Cherry Picker and we have Abseil Height Specialists all compliant with Health and Safety Regulations.

We also have associated trades in order to meet all of our Customers requirements these include, Electricians, Plasterers, Tilers and Decorators which are all available at extremely competitive rates completely controlled by us.

Our client list includes a Large Church Organisation, many Schools, Care Homes, Hotels, Estate Agents, and the General Public whom we have served for many years and still enjoy a good healthy working relationship.

We also have our own Trade Plumbing Supplies Shop, and Showroom providing high quality bathrooms at affordable prices. It offers exceptional customer service with its friendly staff who are always on hand and happy to offer free advice and assistance.
The Shop and Showroom are open six days a week
Mon - Fri 6am - 5pm and Saturday 7am - 1pm.

Please mention Trustatrader when calling. Thank you.

Qualifications

  • Gas Safe (11495 - 31.3.2015)

Location

London
Herts
NW11 7RX

Insurance details

Provider Aviva
Verified 21st June 2021

Hall & Randall Plumbers

Owned by Garry Hall
Sole trader
Verified on 27th February 2014
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Reviews (106)

  • Average rating: 2.83 out of 5

    "When booking, I was told it'd be around £60 per hour but then I was charged almost twice that (some hidden transport costs). Also had to callback the engineer as the job was not done well, which I was charged for again. After calling, the CS rep could only reduce the transport costs on the 2nd job. Not great value for your money"

    Trader reply: "Our charges are £44.50 per hour + materials + travel + VAT. This is what our staff are trained to say so I’m not sure where this confusion comes from. Unfortunately, you had under floor heating problems which are not always easy and straight forward to resolve. You called us back as one area was still not working. This needed additional work to resolve so we have charged for that. If you are in the ULEZ you may have been charged additional for this but it looks like someone has already made a reduction from what you say. Having looked into this I think you have been charged fairly and received a good service and I’m sorry you feel this way. Regards, Hall & Randall Plumbers."

    • Initial impression Initial impression: 3 out of 5.0
    • Punctuality Punctuality: 4 out of 5.0
    • Cleanliness Cleanliness: 4 out of 5.0
    • Quality Quality: 3 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 2 out of 5.0
  • Average rating: 5.0 out of 5

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    "Excellent service and completed very quick. Recommend James who sorted my boiler. Job well done."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    "Ryan was polite, friendly and did a great job. Left the kitchen clean and tidy- 5 Star!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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