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GBS Plumbing & Heating Engineers

Plumbers. GBS Plumbing & Heating Engineers has been vetted and approved by TrustATrader. Covering Essex . Hornchurch . Romford .

Membership number TT1205

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4.94 out of 5
586 reviews

  • Initial impression Initial impression: 4.93 out of 5.0
  • Punctuality Punctuality: 4.94 out of 5.0
  • Cleanliness Cleanliness: 4.96 out of 5.0
  • Quality Quality: 4.96 out of 5.0
  • Value Value: 4.85 out of 5.0
  • Overall opinion Overall opinion: 4.97 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

Gas Boiler & Heating Services Ltd T/A Gas Boiler Services comes highly recommended for fast, professional help with boiler breakdowns, servicing and installations, with customers repeatedly praising the team’s communication and reliability. Several reviews mention how Lorraine is a friendly, organised point of contact in the office, while engineers such as David, Danny and Will are described as “quick to assess the job”, “friendly and efficient” and genuinely knowledgeable—right down to clear paperwork and reports emailed promptly after the visit.

What Customers Say

  • Communication & punctuality: Customers value the clear updates and smooth booking process, with reviews noting Lorraine’s help and David arriving on time with “a one-hour arrival window” and leaving “all the paperwork I needed.”
  • Quality workmanship & care: Engineers are praised for careful, tidy work—one review says they “left everything clean and tidy,” and others highlight “outstanding” workmanship and thorough explanations of what’s happening.
  • Fair value & trust: Many mention “a good price,” “fairly priced” service, and advice that avoids unnecessary work—customers say GBS is “brilliant, trustworthy” and that they wouldn’t go anywhere else.
  • 0 missed appointments in the past 6 months

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About GBS Plumbing & Heating Engineers, Hornchurch

Welcome! We are David and Lorraine, owners and operators of Gas Boilers Services - a plumbing and heating company dedicated to a service you can count on. As a smaller family-run business, we take pride in providing that personal touch. Calling us means you reach us directly, no multiple menus on an automated telephone system. (Out of hours a voicemail service where you can leave a message). We will listen to your concerns and help schedule you for a visit. We bring more than 30 years of industry experience. We work with a small team of Gas Safe fully insured Engineers who, along with David, assist customers with a variety of needs. We make every effort to assign you with the same engineer who will see your request through from beginning to end.

We welcome clients from all over Hornchurch, as well as surrounding areas of Havering.
We cover the following postcodes RM12, RM1, RM2, RM3, RM4, RM5, RM6, RM7, RM8, RM9, RM10, RM11, RM12, RM13, RM14, RM15, RM16, RM17, RM18, RM19, IG7, IG8, IG9, IG10

Whether you need repairs or looking to replace all or parts of your current heating system we can help. If you have a concern with an older boiler, we can help, we’re even known for fixing older model boilers other professionals won’t touch.

Our boiler services, maintenance, and installation services include, but are not limited to:

• Gas Boiler installation, maintenance, and repairs
• Landlord gas safe certificates
• Gas cookers and fires installed
• Gas leak discovery and repair
• Central heating systems,
including, combi boilers, system boilers, heat only, warm air and back boilers
• Radiators installation and valve replacement

Gas Boiler & Heating Services Ltd T/A Gas Boiler Services

Owned by Lorraine and David Hooper
Limited company
Incorporated as from 21st October 2013
Verified on 1st September 2010
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider Commercial Express
Verified 22nd December 2025
Hornchurch
Essex

Qualifications

  • Member of Trustatrader.com

Reviews (586)

  • Average rating: 5.0 out of 5

    Review by

    on

    "David and team were absolutely wonderful they were quick to assess the job, great to communicate with, reliable, efficient and friendly. They gave us a good price for the job and had everything done quickly. We highly recommend them."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "The GBS Team were fantastic, the advice including after sales advice, the workmanship, the quality was outstanding, honestly I totally recommend Gas Boiler Services & I wouldn’t look any further for a plumber, I had a totally different system fitted & I really could be more pleased, Great people, Great work & Great service. Thanks again to David, Loraine & their team"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "David and Will were highly skilled and very professional for my boiler service. They worked with efficiency and knowledge and were impressive."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Could not fault the service Danny or Lorraine provided and will always use them for any future issues so many thanks"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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