Flagship AV
Home Automation. Flagship AV has been vetted and approved by TrustATrader. Covering Bury St Edmunds, Suffolk. Cambridge. Norfolk. Essex.
Membership number TT30858
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Register GuaranteeAbout Flagship AV, Bury St. Edmunds
At Flagship AV, we specialise in cutting-edge home automation and smart technology solutions across Bury St. Edmunds and throughout Suffolk. With 30 years of technical expertise, we've established ourselves as leaders in creating intelligent, seamless smart home and business systems that are tailored to your lifestyle and needs.
Our team of certified automation specialists design and install sophisticated smart home systems that put control at your fingertips. We provide complete home automation solutions, robust network infrastructure, and high-performance WiFi networks for both residential and commercial properties. Our systems integrate lighting, heating, security, entertainment and more into one intuitive platform you can control from anywhere.
Whether you're looking to automate a single room or transform your entire property into a smart home, our team delivers future-proof solutions that enhance convenience, security and efficiency. We take pride in our personalised approach, ensuring every system is customised to your requirements and installed with the utmost professionalism.
We're proud to offer these premium smart technology services:
Complete Home & Business Automation Systems
Professional Network Infrastructure Installation
High-Speed Whole Property WiFi Solutions
Smart Lighting & Climate Control Integration
Voice Control & Remote Access Systems
Trust us to make your property smarter, safer and more efficient.
Interested in transforming your space with smart technology? Contact us today for a free, no-obligation consultation - our automation experts are ready to advise you.
Discover more about our smart solutions at: https://www.flagshipav.co.uk/
Please mention Trustatrader when you call.
Photo gallery
Starlink Broardband
2 photos
Smart Doorbells
2 photos
Freeview TV Aerials
9 photos
Wi-Fi & Networking
5 photos
CCTV
17 photos
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- CCTV NVR recorder
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- Intruder alarm system
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- CCTV signage
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- CCTV camera
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- Hikvision CCTV NVR
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- Media wall TV wall mounting and CCTV installation
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- CCTV
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8
- Hikvision CCTV
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9
- Ajax NVR and Network switch fitting in a loft space
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- Ajax CCTV
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- Ajax CCTV camera
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- CCTV Camera
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- NVR screen images
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14
- CCTV
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15
- Hikvision CCTV
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16
- CCTV
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17
- Hikvision CCTV
Intruder Alarm Systems
6 photos
TV Wall Mounting
14 photos
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- TV Wall Mounting
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- TV wall mounted on a full motion bracket
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- SkyGlass Wall mounting with all cable hidden in the wall.
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- Man cave cinema room with TV mounted on a media wall and Sonos ARC dolby Atmos soundbar mounted below the TV
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- TV Wall mounting
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- TV wall mounting
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- Media wall TV wall mounting and CCTV installation
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- Full motion TV wall mounting
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- TV wall mounting
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- TV wall mounting
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- Man cave media wall
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- TV wall monting with hidden cables
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- TV wall mounting
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- NVR screen images
Flagship AV
- Identification checked
- Company address verified
- Customer references checked
- Agreed to TrustATrader's high standards
- Agreed to complaints procedure
Suffolk
Insurance details
| Provider | Covea Insurance |
|---|---|
| Verified | 30th May 2025 |
Associations
Reviews (24)
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Average rating: 5.0 out of 5
Review by Gary
on 6th November 2025
Gary - Image 1 5 images Gary - Image 2 Gary - Image 3 Gary - Image 4 Gary - Image 5 "I recently had a TV aerial installed and my TV wall mounted by Flagship AV, and I couldn’t be happier with the service. Mark was the installer and he was fantastic – friendly, professional, and quick to come round. Everything was installed perfectly, and he even tuned everything in before leaving. Excellent service from start to finish. I’d highly recommend Flagship AV and Mark to anyone looking for a reliable, quality installation."
Trader reply: "Thank you so much for your fantastic review, Gary! We're delighted to hear that you’re completely satisfied with your TV aerial and wall mounting installation, and that Mark provided you with friendly, professional service. We take pride in ensuring our work is top quality and hassle-free, so it's wonderful to know everything met your expectations. Your recommendation means a lot to us. If you need any further assistance in the future, please don’t hesitate to get in touch!"
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 5.0 out of 5
Review by Chris
on 6th November 2025
Chris - Image 1 3 images Chris - Image 2 Chris - Image 3 "Flagship are great. Super efficient and very reasonable."
Trader reply: "Thank you, Chris, for your positive feedback! We're glad we could quickly and efficiently resolve the Wi-Fi issue in your outbuilding after the rodent damage. It's great to hear that you found our service to be reasonable and of high quality. We appreciate your trust in Flagship AV and are here if you need any further assistance in the future."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 5.0 out of 5
Review by Chris
on 18th September 2025
"We moved into a new house and had no aerial and needed several TV’s put up with various brackets. Flagship AV fitted us in between their busy schedule to get us up and running. They went out of their way to find us a special suitable bracket for a TV to swivel round 180 degrees."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 5.0 out of 5
Review by Joy
on 12th September 2025
"I would definitely recommend this Company. Totally satisfied by the service provided. Extremely polite young man"
Trader reply: "Hi Joy, Thank you so much for this lovely 5-star review and your strong recommendation. We are thrilled to hear that you were totally satisfied with the service provided. Your comments about our team member being "extremely polite" are especially appreciated we believe courtesy is just as important as craftsmanship, so it's great to know this was noticed. We hope to have the pleasure of working for you again in the future."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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