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First Response Drainage

Drainage Specialists. First Response Drainage has been vetted and approved by TrustATrader. Covering North Herts and all surrounding areas

Membership number TT1123

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4.74 out of 5
192 reviews

  • Initial impression Initial impression: 4.78 out of 5.0
  • Punctuality Punctuality: 4.74 out of 5.0
  • Cleanliness Cleanliness: 4.78 out of 5.0
  • Quality Quality: 4.8 out of 5.0
  • Value Value: 4.54 out of 5.0
  • Overall opinion Overall opinion: 4.78 out of 5.0
  • 0 missed appointments in the past 6 months

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About First Response Drainage, Hitchin, SG5 4BX

We Have Local Engineers In Your Area Now!

Blocked Drains Drainage Problems Emergency Clearance

First Response Drainage is one of the areas leading drainage company. Whether you require a drain cleaning service for blocked drains, emergency clearance or any drainage related problem we are here to assist you. You can talk directly to one of our engineers before arrival to explain your problem so you feel comfortable with our staff and our service. We are available 24 Hours a day, 7 days a week and have built our reputation on service and reliability.

Our service starts at £32.50 and are one of, if not, the most cost effective drainage company in London. Call NOW and let us do all the hard work and leave you with peace of mind.

Our Services Include:

  • Blocked Drains
  • Emergency Drain Clearance
  • Drain Cleaning
  • CCTV Surveys
  • Drainage Repairs & Replacement
  • Root Removal

We operate throughout North Hertfordshire and all areas within the M25 with further appointments arranged by request.

Call today on 0800 0434860 to talk to our friendly professional staff.

Qualifications

  • Member Of Trustatrader

Location

Hitchin
Bedfordshire
SG5 4BX

Insurance details

Type Drainage
Provider Aviva
Verified 21st September 2023

First Response Services Ltd T/A First Response Drainage

Owned by Andy Western
Limited company
Incorporated as from 12th June 2009
Verified on 7th July 2009
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Associations

Reviews (192)

  • Average rating: 5.0 out of 5

    "I spoke to Andy on the phone on Monday morning and explained my problem, a blocked rainwater downpipe. I stated that there was no urgency and Andy phoned the next morning and arranged to call on the following Friday. He arrived on time and within an hour had dealt with the blockage satisfactorily."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    "I was told the technician would come in the afternoon between 1300-1500, after I made the call at about 1000. at 1030 the technician called and said he was on his way and arrived before 1100. Great service, problem was dealt with swiftly and I was informed of why the blockage was caused and what steps to take next."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 2.67 out of 5

    "Paid for their fixed price Homebuyer's CCTV survey as I was concerned about the drainage at a property I was buying. Arranging the survey was very easy and they coordinated access with the estate agent which was great, but that's where the good experience ended. They only surveyed one connection missing everything else off the survey. The map they provided barely consisted of much more than a square shape drawn in Microsoft Word. When I raised these issues they said a resurvey would be required at an additional £156 charge."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 3 out of 5.0
    • Quality Quality: 1 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
  • Average rating: 4.83 out of 5

    "I called at 7.40 on a Monday morning about a drain which had obviously been blocked for some time during lock down and was giving off an awful smell right outside our kitchen. Spoke to Andy who set up the appointment. Charlie arrived early which was fantastic and the team called us to let us know well in advance. He knew exactly what the problem was, sorted it, and gave us great advice about how to prevent it recurring. Professional, friendly, prompt and effective. Thank you."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 4 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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