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First Choice Drainage Solutions Limited

Drainage Specialists. First Choice Drainage Solutions Limited has been vetted and approved by TrustATrader. Covering London and all surrounding areas.

Membership number TT8939

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4.9 out of 5
63 reviews

  • Initial impression Initial impression: 4.9 out of 5.0
  • Punctuality Punctuality: 4.87 out of 5.0
  • Cleanliness Cleanliness: 4.9 out of 5.0
  • Quality Quality: 4.94 out of 5.0
  • Value Value: 4.89 out of 5.0
  • Overall opinion Overall opinion: 4.92 out of 5.0
  • 0 missed appointments in the past 6 months

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About First Choice Drainage Solutions Limited, London

First Choice Drainage Solutions Limited are experts in dealing with all manner of problems that occur with both domestic and commercial environments. We realise that having drainage , plumbing or heating issues is one of the most unpleasant and potentially dangerous things that can happen to householders and businesses.

We promise that in the case of an emergency we will get one of our emergency teams to you within the hour. Should you require it, First Choice Drainage Solutions can provide contract maintenance to prevent costly and unnecessary remedial work.

All our workmanship is guaranteed and our rates are transparent and competitive. Not only will our teams clean up after themselves, but they won’t leave you with piles of rubbish to dispose of after the job has been completed – we tidy up after ourselves.

Our services are as follows:

  • All aspects of Plumbing
  • Burst Pipes
  • SaniFlo
  • Drainage
  • Blocked Drains
  • Drain Lining
  • CCTV Surveys
  • Bathrooms
  • Bath & shower Repair
  • Leaks
  • New bathroom fitting
  • Sinks
  • Taps
  • Toilets
  • Kitchens
  • Dishwashers plumbed in
  • Garbage disposals
  • Refrigeration with ice dispenser plumbed in
  • Sink repair & fitting
  • 24/7 Emergency Service
  • PPM Maintenance
  • Services Installations
  • Foundations
  • Brickwork
  • Sewage Connections
  • Treatment Plant Installations
  • Drainage Fields
  • French Drains
  • Soakaway Installation

We offer free quotes and estimates and can offer other services not listed above.

Contact us today to discuss your requirements or for free friendly, professional and helpful advice. We look forward to hearing from you.

Please mention Trustatrader when calling. Thank you.

Qualifications

  • Gas Safe Registered
  • WaterJetting Association Member
  • Constructionline Gold Member
  • Certificate safe contractor accreditation

Reviews (63)

  • Average rating: 5.0 out of 5

    "Contacted company about replacing a cesspit with Mains Drainage . Sean came out and talked us through the process . We decided to have the company apply for licences and do the work. Mark sorted the paperwork . Jason and the team carried out the work . Cannot praise them enough . Took the stress away from us and did a fantastic job . Definitely Recommend ."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    "Thanks to Jason Kirby, Dan and Dan who did a brilliant job of connecting our waste to the main sewer line. The boys arrived on time, friendly and polite and were helpful with any questions. Work was carried out with minimal disturbance and to a high standard. Can’t wait to flush the toilet!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 1.0 out of 5

    "Incompetent plumbers. Faults below: 1. They installed the waste in a way that cold water main doesn’t close, so in case of emergency there is an issue. 2. They installed the bath 2 cm away from the wall, when I pointed it out the plumber, he refused to unscrew the legs of the bath and to move it closer. It has been left like that. 3. They cut the toilet unit 15 cm above where it should leaving a huge whole above the toilet, although the cost of the unit was deducted from the final bill, it caused me the inconvenience ordering the unit again on a pallet delivery, carrying it to the flat and getting rid of the pallet base, and to find someone to cut it correctly. 4. They attempted to leave air pipe that they cut open, I had to call the manager for them to come back Awful, unpleasant experience, lots of nerves and money wasted."

    Trader reply: "Thank you for your feedback as its very important to us. We value your comments as customer service is our priority. I am quite shocked that you have received this email, the client said she was happy with everything that was installed. Whenever there was an issue or something she was not happy with we did everything we could to rectify the problem. Nataliya was by far not a difficult customer, however she wanted things done in a certain way. I took the original call, and it was to simply remove the current basin, toilet and bath and replace with the new lot she had ordered, the removal was completely fine and she was very happy. When we returned to install everything, the operatives were given instructions that were not in English as well as parts that were not correct for the facilities and additional extras that were not mentioned originally i.e. the cabinet she states in number 3. The plumber we sent to her property did not refuse anything, like on many occasions whilst we were at her property my operative explained why it had to be like that and why it would need to be in that position in this case it was that she had her whole bathroom tiled before we had installed anything meaning her walls were out of sync causing the operative to position the bath the way it was - also it meant he had to screw into tiles. Unfortunately, as I mention above the client wanted things in a certain way, and couldn’t quite understand why it couldn’t happen after being explained to multiple times. Regarding the unit which as I mentioned above was not included in the original moving works and not mentioned until we turned up on site, I understand fully the inconvenience of having to order the new unit, however due to the lack of correct materials and fittings for traps and waste etc. it meant we would spend hours at a time trying to get the right materials in order for her to have correct flow and fall as well as no leaking parts. We did not attempt to leave the air vent open at all, in fact as soon as the client gave me a call, I had the same operative round her property within 20 minutes which she then left us there waiting for a further 30 minutes. As I said at the start the client was in no way a difficult customer, I made clear several times on emails back and forth that I was here to help and if she needed anything please do give me a call, it is difficult for an operative to carry out his skilled work when he is being told by someone who is not qualified that he is not doing it right and after explaining why, to still be told it is wrong. Kind regards First Choice Drainage Solutions"

    • Initial impression Initial impression: 1 out of 5.0
    • Punctuality Punctuality: 1 out of 5.0
    • Cleanliness Cleanliness: 1 out of 5.0
    • Quality Quality: 1 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
  • Average rating: 5.0 out of 5

    "Fantastic company. We've had several others come out to look at our drains. None of them could diagnose what was wrong - they just cleared them and left, leaving it to come back again. First Choice were the first company that identified the issues - quickly and efficiently fixing them. From the Office staff to the guys who carried out the works they were definitely 5 stars."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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