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Fantastic Services

Carpet & Upholstery Cleaning in London, SE1 2TH. Covering Greater London, South East England, Bristol, Oxford, Birmingham, Coventry, Manchester, Liverpool, Crewe, Warrington, Stockport, Bolton and all surrounding areas.

Membership number TT8776

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4.82 out of 5
75 reviews

  • Initial impression Initial impression: 4.85 out of 5.0
  • Punctuality Punctuality: 4.89 out of 5.0
  • Cleanliness Cleanliness: 4.85 out of 5.0
  • Quality Quality: 4.85 out of 5.0
  • Value Value: 4.63 out of 5.0
  • Overall opinion Overall opinion: 4.83 out of 5.0
  • 0 missed appointments in the past 6 months
  • 4th Year Member

About Fantastic Services - Carpet & Upholstery Cleaning in London, SE1 2TH

Fantastic Services are a well established, trustworthy, reliable and professional company with many years experience within the trade.

We are based in London, covering Greater London, South East England, Bristol, Oxford, Birmingham, Coventry, Manchester, Liverpool, Crewe, Chester, Warrington, Stockport, Bolton and all surrounding areas.

We offer professional and reliable cleaning, carpet & upholstery cleaning, driveway and patio cleaning, pressure washing, handyman, property maintenance and home improvement services, on all jobs big or small.

We deal with the following:

  • Carpets
  • Upholstery
  • Amtico, Hard Floor (Strip Seals & Polish)
  • Curtains
  • Oriental Rugs
  • Stain Removal
  • Leather Care
  • End of Tenancy Cleans
  • Builders' Cleans
  • Domestic Cleaning
  • Commercial Cleaning
  • Pressure Washing
  • Driveway and Patio Cleaning

We offer free quotes and estimates.

Please contact us to discuss all your cleaning requirements or for free friendly, professional and helpful advice.

Please mention Trustatrader when calling.

Location

London
London
SE1 2TH

Insurance details

Provider Amlin
Verified 16th October 2018

Fantastic Services

Owned by Stan Kolev
Limited company
Verified on 23rd October 2015
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Associations

Reviews (75)

  • Average rating: 1.33 out of 5

    "We used fantastic services since December 2017 for our weekly clean. We also had a major spring clean (builder clean) with them At first they were very good and professional BUT since July - they have consistently not attended. They rearrange times of cleans and then don't turn up. Excuses from cleaner is sick, transport issue, mother passed away etc.... I am sure these are legitimate excuses but we employ a company so that the work can be covered. We want our fantastic services membership Money back"

    Trader reply: "We deeply regret to see that such a return client has been disappointed. This is certainly not the experience that you deserve and our team would to make this right. Rest assured that we look into the situation and not only redeem the mistakes made, but also find the roots of the problem and work towards avoiding this in the future. Thank you for your time and honesty."

    • Initial impression Initial impression: 3 out of 5.0
    • Punctuality Punctuality: 1 out of 5.0
    • Cleanliness Cleanliness: 1 out of 5.0
    • Quality Quality: 1 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
  • Average rating: 2.0 out of 5

    "I used Fantastic Services for an end of tenancy flat clean, it was a terrible experience. 1) Their cleaning staff were rude, aggressive and lazy. They clearly couldn’t be bothered to clean. They treated me with nothing but anger and irritation. 2) The promises made on their website are lies. -A deep oven clean was not included in the service, despite this being advertised all over their website. - I had no guarantee on the clean despite this also being emblazoned all over their website. -Despite this being an end of tenancy full flat clean, the cleaners refused to clean a small cupboard where the hoover was kept and a 1.5m squared entranceway area. 3) What cleaning was done wasn’t good enough. The clean wasn’t good enough, so after it was done I had to buy cleaning products and finish it off myself. Corners were still filthy, smears on windows/mirrors, surfaces still dusty and the floor was really sticky. Even then our rental agency still said the clean wasn't good enough."

    Trader reply: "Thank you for sharing your experience and letting us find a solution. Rest assured that our main goal at times is to proved clients with high quality standard and full transparency. We appreciate your time and thoughts, showing us what may be improved on our side in order to improve our clients experience. Our customer care team would always be available to assist you."

    • Initial impression Initial impression: 4 out of 5.0
    • Punctuality Punctuality: 4 out of 5.0
    • Cleanliness Cleanliness: 1 out of 5.0
    • Quality Quality: 1 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
  • Average rating: 5.0 out of 5

    "Me and my flat mate had an end of tenancy clean done by these guys. They did a brilliant job. Fantastic services indeed!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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