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  4. Locksmith in Birmingham
  5. Doctor Locks

Doctor Locks

Locksmith. Doctor Locks has been vetted and approved by TrustATrader. Covering Birmingham, Walsall, Dudley, Solihull, Bromsgrove, Redditch, Kidderminster and a 20 mile radius from Birmingham.

Membership number TT3408

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4.96 out of 5
163 reviews

  • Initial impression Initial impression: 4.96 out of 5.0
  • Punctuality Punctuality: 4.97 out of 5.0
  • Cleanliness Cleanliness: 4.93 out of 5.0
  • Quality Quality: 4.99 out of 5.0
  • Value Value: 4.92 out of 5.0
  • Overall opinion Overall opinion: 4.97 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

Doctor Locks (often praised by customers as “Jason”) delivers first-class locksmith service with rapid response times, clear pricing and friendly, reassuring communication. Customers describe how Jason keeps people updated, quotes quickly, and attends promptly—such as being on site within 45 minutes to replace a front door lock, and within about 2 hours to fix a balcony door they couldn’t open.

What Customers Say

  • Fast, reliable call-outs: “Absolutely no pressure” and quick follow-through—Jason quoted within 10 minutes and was at the house about 45 minutes later.
  • Excellent communication and planning: Reviews repeatedly mention “Really good communication” and “Prompt service,” including keeping customers informed when a part/courier was delayed.
  • Professional workmanship and value: Whether it’s replacing lock mechanisms on UPVC doors or changing multiple locks, customers say the work is “done within an hour,” “cleaned the door down,” and offers “Excellent value for money.”
  • Honest, upfront quotes: Many highlight that Jason is “upfront about price straight away” with “no hidden costs,” replacing mechanisms “all at the price he quoted.”
  • 0 missed appointments in the past 6 months

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About Doctor Locks, Birmingham

Doctor Locks offers a reliable, professional service whether you have been broken into, need to get locks changed or upgraded, need windows repaired or have just locked yourself out. Based in Birmingham, we cover all surrounding areas within approximately a 20 mile radius.

Our mobile locksmiths are available 24 hours a day 365 days a year with prompt response, quality service and fixed price costs. We carry out all upvc door and window repairs along with smart locks . We use non-destructive forms of entry for lock out situations and offer a comprehensive range of locks, handles and other hardware in a variety of styles.

We can help you with a variety of services including:-

  • Lockouts of all Types
  • Lock Repairs
  • Locks Supply & Fitting to Doors, Windows & Garages
  • Lost Keys
  • Lock Snapping
  • Burglary & Boarding-up Service
  • Lock Adjustments
  • Double Glazing work, handles,hinges ,secondary locks
  • UPVC (plastic) Window & Door Repairs
  • upvc door mechanisms,handles,locks

Our team are fast and reliable responding to your emergency as soon as you call they carry all necessary supplies to secure your premises immediately

All our personnel are security cleared so you can trust us to install and maintain your security systems to the highest standards. Providing a free security survey on your property, we will produce a report highlighting areas that need attention and you only pay for work that you request us to carry out afterwards.

If you require further information on any of our comprehensive services then please give us a call and a member of our friendly team will be able to give you helpful and professional advice on all your requirements. We look forward to hearing from you.

Please mention TrustaTrader when calling

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Doctor Locks

Owned by Jason Gould
Sole trader
Verified on 28th June 2011
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider AXA Insurance
Verified 9th February 2026
Birmingham

Qualifications

  • Member of Trustatrader.com
  • FENSA Registered Company
  • Registered member of the Sandwell Traders Scheme
  • Constructionline Registered
  • Birmingham Health, Safety and Environmental Association Member
  • Konig Window Repair Technician

Associations

Reviews (163)

  • Average rating: 5.0 out of 5

    Review by

    on

    "Excellence service and work done Highly recommend his service"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Second time I've used Doctors Locks. Really good communication, prompt service, super friendly and helpful. Would recommend and use them again. Thank you."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    Rachel Tombs - Image 1 "I had a broken lock on my balcony door and I couldn’t open the door. I called Jason who gave me a quote . He attended within 2hrs done the job and replace the mechanism all at the price he quoted . First class and a really nice honest guy"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Locking mechanism on my upvc door has been iffy for some years now and I was worried that it would fail completely. Phoned up this company and spoke to Jason. I explained problem and he got me to take pictures of the lock so he could locate one from a manufacturer. He was let down by a courier but kept me informed of this problem,so no stress there. He fitted new mechanism on the day and time he said he would. Excellent communication and workmanship. Highly recommend this company 👌"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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