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  5. Doctor Locks

Doctor Locks

Locksmith. Doctor Locks has been vetted and approved by TrustATrader. Covering Birmingham, Walsall, Dudley, Solihull, Bromsgrove, Redditch, Kidderminster and a 20 mile radius from Birmingham.

Membership number TT3408

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4.96 out of 5
168 reviews

  • Initial impression Initial impression: 4.96 out of 5.0
  • Punctuality Punctuality: 4.97 out of 5.0
  • Cleanliness Cleanliness: 4.93 out of 5.0
  • Quality Quality: 4.99 out of 5.0
  • Value Value: 4.92 out of 5.0
  • Overall opinion Overall opinion: 4.97 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

Doctor Locks (Jason) comes highly recommended for fast, reliable locksmith work, with customers repeatedly praising his excellent communication and punctuality—one reviewer noted he “arrived exactly on time” and “fixed the problem really quickly” after a helpful phone call with a temporary workaround. Whether it’s UPVC door lock adjustments, replacing faulty mechanisms, or fitting more secure locks, Jason is described as “so thorough,” “friendly,” and genuinely trustworthy, often arriving within hours (and sometimes phoning when he was “20 minutes away”).

What Customers Say

  • Clear communication & helpful advice: Customers liked that Jason answered promptly (including WhatsApp) and kept people informed, with one saying he “explained everything clearly” and another calling his service “prompt friendly service with excellent communication.”
  • Quick attendance & punctuality: Reviews frequently mention same-day or rapid call-outs, such as “attended within 2hrs,” “able to come out within a couple of hours,” and “phoning when he was 20 minutes away.”
  • Good value & professional workmanship: Many highlighted upfront, reasonable pricing and quality results—one noted another company quoted “£300” for an “adjustment,” while another praised a job where he replaced the mechanism “all at the price he quoted.”
  • Respectful and tidy service: Customers mentioned professionalism at the door, including “Cleaned the door down and wore a mask throughout,” as well as leaving work “perfectly” and “working perfectly.”
  • 0 missed appointments in the past 6 months

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About Doctor Locks, Birmingham

Doctor Locks offers a reliable, professional service whether you have been broken into, need to get locks changed or upgraded, need windows repaired or have just locked yourself out. Based in Birmingham, we cover all surrounding areas within approximately a 20 mile radius.

Our mobile locksmiths are available 24 hours a day 365 days a year with prompt response, quality service and fixed price costs. We carry out all upvc door and window repairs along with smart locks . We use non-destructive forms of entry for lock out situations and offer a comprehensive range of locks, handles and other hardware in a variety of styles.

We can help you with a variety of services including:-

  • Lockouts of all Types
  • Lock Repairs
  • Locks Supply & Fitting to Doors, Windows & Garages
  • Lost Keys
  • Lock Snapping
  • Burglary & Boarding-up Service
  • Lock Adjustments
  • Double Glazing work, handles,hinges ,secondary locks
  • UPVC (plastic) Window & Door Repairs
  • upvc door mechanisms,handles,locks

Our team are fast and reliable responding to your emergency as soon as you call they carry all necessary supplies to secure your premises immediately

All our personnel are security cleared so you can trust us to install and maintain your security systems to the highest standards. Providing a free security survey on your property, we will produce a report highlighting areas that need attention and you only pay for work that you request us to carry out afterwards.

If you require further information on any of our comprehensive services then please give us a call and a member of our friendly team will be able to give you helpful and professional advice on all your requirements. We look forward to hearing from you.

Please mention TrustaTrader when calling

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Doctor Locks

Owned by Jason Gould
Sole trader
Verified on 28th June 2011
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider AXA Insurance
Verified 9th February 2026
Birmingham

Qualifications

  • Member of Trustatrader.com
  • FENSA Registered Company
  • Registered member of the Sandwell Traders Scheme
  • Constructionline Registered
  • Birmingham Health, Safety and Environmental Association Member
  • Konig Window Repair Technician

Associations

Reviews (168)

  • Average rating: 5.0 out of 5

    Review by

    on

    "Really helpful on the phone to give a temporary workaround. Arrived exactly on time, fixed the problem really quickly and explained everything clearly. I’m very happy with the work and would recommend without any hesitation"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Jason is an absolutely lovely bloke and top locksmith. Got in touch straight away following my inquiry and we got everything wrapped up super quickly. He was so thorough and now everything is working perfectly. Could not have been a better experience. Thank you Dr. Locks!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Jason was recommended through a friend. He provided a prompt friendly service with excellent communication and workmanship."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "I have used Jason in the past so he was my first thought when I needed my door lock looked at. He replied promptly to my WhatsApp message and was able to come out within a couple of hours, also phoning when he was 20 minutes away. Quickly solved the issue with parts he had on the van. Trustworthy and friendly, I would recommend Jason to anyone needing a locksmith"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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