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  3. Double Glazing Repairs
  4. Double Glazing Repairs in Birmingham
  5. Doctor Locks

Doctor Locks

Double Glazing Repairs. Doctor Locks has been vetted and approved by TrustATrader. Covering Birmingham, Walsall, Dudley, Solihull, Bromsgrove, Redditch, Kidderminster and a 20 mile radius from Birmingham.

Membership number TT3408

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4.96 out of 5
163 reviews

  • Initial impression Initial impression: 4.96 out of 5.0
  • Punctuality Punctuality: 4.97 out of 5.0
  • Cleanliness Cleanliness: 4.93 out of 5.0
  • Quality Quality: 4.99 out of 5.0
  • Value Value: 4.92 out of 5.0
  • Overall opinion Overall opinion: 4.97 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

Doctor Locks (often referred to as Jason) consistently earns 5-star praise for fast, friendly locksmith work and excellent communication. Reviews highlight call-outs where Jason quoted quickly, arrived within around 30 minutes to 2 hours, and carried out jobs such as replacing UPVC door and balcony lock mechanisms, including sourcing the correct part using photos, as well as fitting more secure front and back door locks. Customers also value the clear, upfront pricing and the professional way he keeps them updated.

What Customers Say

  • Prompt, reliable service: Customers say he responded quickly—“called me within 20 minutes” and “was at my house changing the lock” just 45 minutes later—while also “turned up exactly when he said he would.”
  • Clear communication and planning: Many praised the “really good communication,” with one review noting he even took pictures for parts identification and “kept me informed.”
  • Professional workmanship and great value: Reviews repeatedly mention quality installs—“replaced the mechanism… at the price he quoted,” with “cleaned the door down” and “wore a mask throughout”—plus “excellent value for money” and “no hidden costs.”
  • 0 missed appointments in the past 6 months

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About Doctor Locks, Birmingham

Doctor Windows supply thermally efficient UPVC windows, doors and bi-folding doors with a professional and trustworthy service every time. Based in Birmingham, we cover all surrounding areas within approximately a 20 mile radius.

If you want new high performance windows and doors our fully sculptured and designed windows make your home warmer, more secure and thermally dynamic. They are A energy rated as standard, every window is manufactured to the highest quality possible, priced competitively and comes with our 10 year guarantee.

We have a large range of UPVC and aluminium Windows, UPVC and composite doors with the latest technical innovations. Our reputation is based on our no pressure sales combined with a personalised professional service and a business built on customer recommendations.

We can offer you the following services:-

  • UPVC Windows
  • Front Doors
  • Back Doors
  • French Doors
  • Patio Doors
  • Bifolding Doors
  • Conservatories
  • Porches
  • Composite Doors

With a choice of bright white or a range of colour finishes and styles made precisely to your specification. We also supply tilt and turn windows and sash windows which combine the very best in window technology.

Our composite doors have the best security possible for your home in a range of styles
glazing options and design details so you can personalise your door completely. All windows and doors come with a wide choice of glazing and furniture options, you get precisely the look and specification your require with the highest quality possible.

If you require further information on any of our comprehensive services then please give us a call and a member of our friendly team will be able to give you helpful and professional advice on all your requirements. Please mentions TrustaTrader when calling

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Doctor Locks

Owned by Jason Gould
Sole trader
Verified on 28th June 2011
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider AXA Insurance
Verified 9th February 2026
Birmingham

Qualifications

  • Member of Trustatrader.com
  • FENSA Registered Company
  • Registered member of the Sandwell Traders Scheme
  • Constructionline Registered
  • Birmingham Health, Safety and Environmental Association Member
  • Konig Window Repair Technician

Associations

Reviews (163)

  • Average rating: 5.0 out of 5

    Review by

    on

    "Excellence service and work done Highly recommend his service"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Second time I've used Doctors Locks. Really good communication, prompt service, super friendly and helpful. Would recommend and use them again. Thank you."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    Rachel Tombs - Image 1 "I had a broken lock on my balcony door and I couldn’t open the door. I called Jason who gave me a quote . He attended within 2hrs done the job and replace the mechanism all at the price he quoted . First class and a really nice honest guy"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Locking mechanism on my upvc door has been iffy for some years now and I was worried that it would fail completely. Phoned up this company and spoke to Jason. I explained problem and he got me to take pictures of the lock so he could locate one from a manufacturer. He was let down by a courier but kept me informed of this problem,so no stress there. He fitted new mechanism on the day and time he said he would. Excellent communication and workmanship. Highly recommend this company 👌"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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