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  5. Crisp Electrical

Crisp Electrical

Electricians. Crisp Electrical has been vetted and approved by TrustATrader. Covering Southend, Basildon, Benfleet, Chelmsford and all surrounding Essex areas.

Membership number TT757

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4.93 out of 5
309 reviews

  • Initial impression Initial impression: 4.93 out of 5.0
  • Punctuality Punctuality: 4.94 out of 5.0
  • Cleanliness Cleanliness: 4.92 out of 5.0
  • Quality Quality: 4.98 out of 5.0
  • Value Value: 4.88 out of 5.0
  • Overall opinion Overall opinion: 4.96 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

Crisp Electrical (Neil) comes highly recommended for “old school” professionalism, with customers praising his thorough explanations from the first call through to completion. Reviews highlight neatly finished work on a wide range of jobs, including rerouting wiring, upgrading fuse boards, fitting indoor and outdoor lights, installing sockets into sheds/garages, and even tackling faults on garden lighting light-by-light until the issue was resolved. Neil is also noted for being punctual, “clean and tidy”, and willing to go the extra mile—such as returning the same day/evening to sort an issue at no additional cost and returning to install a replacement water heater timer after a faulty component was supplied.

What Customers Say

  • Clear communication and options: Customers repeatedly say Neil “talked me through all the actions he took” and took time to explain options, even when they were an electrical novice.
  • Neat, tidy workmanship: Work is described as “very neat and tidy,” including tidy lighting installations (for example 6 indoor lights, kitchen upgrades, and garden transformations).
  • Punctual, reliable service: Many mention he was “on time,” completed within agreed timeframes, and provided reassurance from diagnosis to sign-off, including certificates after fuse board upgrades.
  • Value and going the extra mile: Reviews praise “excellent value for money” and extra effort—like returning later that evening “at no additional cost” and arranging a replacement timer visit.
  • 0 missed appointments in the past 6 months

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About Crisp Electrical, Benfleet

About Us

Crisp Electrical is a professional electrician and electrical services company based in Benfleet, Essex, serving Benfleet and the surrounding areas including Southend, Basildon and Chelmsford. We have established an excellent reputation for delivering high-quality electrical workmanship, friendly local service and competitive pricing. We cater to domestic, commercial and industrial clients, ensuring consistent customer service and standards on every job, large or small.

Key credentials

  • Part P Registered Installer
  • Free estimates
  • Full public liability insurance

Services offered

  • Test certificates issued
  • Full or partial rewires
  • Additional lighting and sockets
  • All electrical repairs and fault finding
  • Installation of external power, lighting and security
  • Main earth and supplementary bonding
  • Commercial electrical work
  • Alarms
  • CCTV
  • Inspection and testing of premises in accordance with BS7671 2008
  • Access control systems
  • Emergency lighting
  • Storage heaters

For more information or to arrange a free estimate, please call 01268 569782 or 07867 968249. Please mention TrustATrader when calling.

Photo gallery

Crisp Electrical

Owned by Neil Crisp
Sole trader
Verified on 22nd September 2008
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Type Electricians
Provider NIG Insurance
Verified 24th July 2026
Benfleet
Essex

Qualifications

  • City & Guilds Certified
  • Joint Industry Board for the Electrical Contracting Industry Approved
  • Elecsa Registered Installer

Associations

Reviews (309)

  • Average rating: 5.0 out of 5

    Review by

    on

    "From Neil giving me an initial quote and explaining in full how the work was going to be carried out. Neil exceeded all expectations. He ran electrics from my bungalow into my shed at the bottom of the garden, he fitted a double socket and a light. The work was very neat and tidy. I woukd wholeheartedly recommend Neil for any electrical work. He is thorough tidy punctual and there are no hidden surprises. One happy householder. He even swopped my light bulbs in the outside lights."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Neil was a consummate ‘old school’ professional, from his initial telephone response to my request, to coming around that evening to estimate the work, through to coming on the agreed day and completing the work to a very high standard. The work included rerouting some old wiring, converting some economy7 power points to electrical sockets (this involved configuration changes to the fuse boxes/RCDs). Neils last job of the day was to install a water heater timer but unfortunately the component was broken, obviously through no fault of Neil’s. He readily agreed to re-source a replacement and arranged another visit to install the new timer. He even upgraded the model to a more robust version. He happily talked me through all the actions he took and even though I’m an electrical novice was happy to discuss various options available. I don’t hesitate to recommend Neil. He will be my ‘go to’ electrician in future."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Neil has done a couple for jobs for us over the last 2 weeks. New A/C installation wiring and some indoor and outdoor light replacements . We are so so pleased . Top job and a true professional from start to finish . Can’t fault Neil or his work. Definitely would and have already recommend him."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "I had a wiring issue with an FCU which I wanted sorting + a few earth type anomalies I wanted checked. Neil rewired the FCU and provided good information and reassurance on the rest. I found him really helpful, eager to get to the bottom of things and was willing to go the extra mile. I will be using him in future and recommended him to my family. Strongly recommend."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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