Looking for a better deal on your insurance? Get a quote
Become a registered trader - Join us



Chris Ball & Son Roofing Ltd

Roof Coating in Forest Hill. Covering London. Surrey. Kent

Membership number TT671

Don't forget! Please mention TrustATrader when you contact any of our trusted traders.

All TrustATrader members are checked and vetted!

4.69 out of 5
160 reviews

  • Initial impression Initial impression: 4.77 out of 5.0
  • Punctuality Punctuality: 4.61 out of 5.0
  • Cleanliness Cleanliness: 4.76 out of 5.0
  • Quality Quality: 4.81 out of 5.0
  • Value Value: 4.46 out of 5.0
  • Overall opinion Overall opinion: 4.71 out of 5.0
  • 0 missed appointments in the past 6 months

Get extra peace of mind and cover your next agreed job with this trader for free by registering for the TrustATrader Guarantee. Find out more

Register Guarantee

About Chris Ball & Son Roofing Ltd - Roof Coating in Forest Hill

Welcome to Chris Ball & Son Roofing Ltd

Established in 1967, we are a family run specialist Roofing company who are happy to carry out all work, whether large or small. We take pride in our work and nothing is too much trouble for us.

Operating from our office in South East London and with all our operatives trained in their relevant field of work, we guarantee a professional and high standard finish. We can supply the following services:

Flat roofing work :

  • High performance felt
  • Mastic asphalt
  • Liquid plastics
  • Lead

Pitched roofing work:

  • Fibre cement man made slate
  • Natural slate
  • Plain clay tiles
  • Interlocking concrete tiles

Other roofing services available:

  • Lead flashings
  • Lead roofs
  • Rendering
  • UPVC soffit & fascia boards
  • Guttering
  • Chimney pointing & render

If the work you require done is not listed above please give us a call to discuss.

Our estimates are free of charge and all replacement roofs include guarantees from ten to twenty years.

Contact us today to discuss your requirements or for free friendly, professional and helpful advice. We look forward to hearing from you.

Please mention Trustatrader when calling. Thank you.

Qualifications

  • Confederation of Roofing Contractors approved
  • Limited Company Number 3119642

Insurance details

Type Roofers
Provider Starr International
Verified 16th April 2021

Chris Ball & Son Roofing Ltd

Owned by Michelle Ball
Limited company
Incorporated as from 30th October 1995
Verified on 15th October 2009
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Reviews (160)

  • Average rating: 2.0 out of 5

    "Very poor. 2 week's work turned into 2 months and counting. The company blames it on velux window shortage but other work (lead flashing renewal, slate renewal) was left hanging too. No effort to protect my property from water ingress. Now we have water damage on our newly renovated property. poor communication - no pick up of call nor return calls when problem arises. Charges - try to charge us full amount against their terms and condition before work complete. Try to charge us extra for bringing forward work in scope while waiting for the delayed velux window."

    Trader reply: "Thank you for your feedback as its very important to us. We value your comments as customer service is our priority. To clarify we have been in contact with you ever since we took on the job in June 2021 and have kept in contact with some 9 emails over the course of the last 2 months updating you on what is happening every step of the way. We are sorry you are unhappy that the work has not been completed yet, but you are fully aware from the emails sent to you directly from Velux that there is a problem with global availability of raw materials of which the entire industry is experiencing, which is totally out of our control as explained to you, and we have been following up on this for you at every opportunity. We attended the property to carry out the lower section of the roofing work separate to where the Velux work was required due to the fact of the delay with the Velux, we also advised you why we have only completed this part of the works and that we would be back on the 27/8 to complete the works of which we are sending two teams there to complete the work in one day. We are also sorry you are experiencing leaks into your property but this is not due to the work we have carried out or even started on yet. We have been in contact via email and text message even at 9pm at night and arranged to have our roofer visit the next morning as an emergency visit having to leave other work where customers were expecting us. Our full invoice was sent over to you as we had to order and pay for the expensive integra Velux window but as per the email to you on the 24/6 we agreed that we would not expect payment for the original work or additional works until the job was completed in its entirety. Regarding the ‘extra for bringing work forward while waiting for delayed Velux window’ this was not actually true; we were asked to return to the property to do work which was not originally quoted for therefore I advised you if we were to return there would be an extra call out for this visit as it would not be to do the scope of works on the specification originally supplied and accepted. We have been in constant contact with you ever since the job was accepted and have tried to do everything we can to help and continue to do so, I am only sorry that you do not feel this is enough for you but we continue to be here for you until our works are complete."

    • Initial impression Initial impression: 4 out of 5.0
    • Punctuality Punctuality: 2 out of 5.0
    • Cleanliness Cleanliness: 3 out of 5.0
    • Quality Quality: 1 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
  • Average rating: 5.0 out of 5

    "I called in Chris Ball & Son to replace a flat roof in a dormer window which was causing leaks into my flat. They responded very quickly and sent round someone for an inspection the next day, with the quote following soon after. Very happy with the result all round and the reasonable and clear pricing. I very much appreciated the good communication and flexibility on their part, particularly as access to the roof was very tricky. They worked very hard to get the work done on time despite pandemic and ‘pingdemic’ related problems and I can heartily recommend both them and their expert work. ."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 4.83 out of 5

    "Complete roof replacement of our rugby club house roof ~250 sqM Competitively priced and kept us informed on a daily basis with photos of progress though out. Nice neat job and completed efficiently and effectively. Workman polite and kept site safe."

    • Initial impression Initial impression: 4 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 4.83 out of 5

    "Removing and replacing a well used asphalt path - speedy, thorough, from estimate to completion and did a good job. Would highly recommend them"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 4 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
Load more reviews